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Cut Sheet Handling
Paper Does Not Collect in the Basket or is Creased
If paper does not collect correctly in the paper basket, try these solutions:
• If paper does not collect in the basket, gently press on the paper basket as paper is ejected from the
printer. This prevents the paper from catching on the basket.
• If the paper folds after cutting, set the Auto Cut setting to Off. Cut the paper manually while
supporting the print.
• If the paper creases and does not collect in the basket, close the basket and resume printing. Before
the paper reaches floor, hold the paper with both hands and continue to support it until printing is
complete. Do not load more than one piece of cut sheet paper at a time.
• Make sure you are printing at normal room temperatures (59 to 77° F [15 to 25° C]) and humidity.
Parent topic:
Solving Print Quality Problems
Check these sections if you have problems with print quality.
Nozzle Check Pattern Prints Incorrectly
Overall Print Quality is Poor
Lines Are Misaligned
Prints are Scuffed or Smeared
Prints are Wrinkled
Margins Appear in Borderless Prints
Parent topic:
Nozzle Check Pattern Prints Incorrectly
If the nozzle check pattern does not print correctly, try these solutions:
• Clean the print head and print the check pattern again. If cleaning the print head several times does
not solve the problem, use a stronger print head cleaning level.
• If nozzles are still clogged after head cleaning at the strongest level, leave the product turned off
overnight and check the nozzles again. If you still cannot clear the nozzles, contact Epson support.
• If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on
at least once every few weeks and print a nozzle check pattern to prevent the nozzles from clogging.
Solving Paper Problems
Solving Problems
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