The Scanning Area Or Direction Is Unsatisfactory - Epson XP-710 Series User Manual

User's Guide
❏ Select Descreening as the image quality setting.
❏ Change a resolution setting and scan again.
Uneven color, smears, dots, or straight lines appear in your image
You may need to clean the interior of the product.
"Cleaning the Product" on page 156
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The scanning area or direction is unsatisfactory

The edges of your original are not scanned
❏ If you are scanning in Full Auto Mode, or using thumbnail preview in Home Mode or Professional Mode, move
the document or photo 6 mm (0.2 inch) away from the horizontal and vertical edges of the scanner glass to avoid
cropping.
❏ If you are scanning using the button or using normal preview in Office Mode, Home Mode, or Professional Mode,
move the document or photo about 3 mm (0.12 inch) away from the horizontal and vertical edges of the scanner
glass to avoid cropping.
Multiple documents are scanned into a single file
Position documents at least 20 mm (0.8 inch) apart from each other on the scanner glass.
Cannot scan the area you want
Depending on the documents, you may not be able to scan the area you want. Use normal preview in Office Mode,
Home Mode, or Professional Mode and create marquees on the area you want to scan.
Cannot scan in the direction you want
Click Configuration, select the Preview tab, and then clear the Auto Photo Orientation check box. Then, place your
documents correctly.
Troubleshooting for Scanning
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