Error Indicators; Error Messages On The Control Panel - Epson XP-710 Series User Manual

User's Guide

Error Indicators

Error Messages on the Control Panel

This section describes the meaning of messages displayed on the LCD screen.
Error Messages
Paper jam
Paper out
Photos not recognized. Place the photos correctly on the
scanner glass.
Printer error. Turn the power off and on again. For details,
see your documentation.
Communication error. Check if a computer is connected.
A printer's ink pad is nearing the end of its service life.
Please contact Epson Support.
A printer's ink pad is at the end of its service life. Please
contact Epson Support.
Memory card or external device not recognized.
The phone line is connected to a different port.
No dial tone detected. Run Check Fax Connection under
Fax Settings in Setup menu.
Combination of the IP address and the subnet mask is
invalid. See your documentation.
Error Indicators
Solutions
& See "Paper Jams" on page 172
& See "Loading Paper" on page 27
& See "Scanner glass" on page 42
Turn the product off and then back on. Make sure that no paper is
still in the product. If the error message still appears, contact Epson
support.
Make sure the computer is connected correctly. If the error
messages still appears, make sure that scanning software is
installed on your computer and that the software settings are
correct.
Press x to resume printing. The message will be displayed until
the ink pad is replaced. Contact Epson support to replace ink pads
before the end of their service life. When the ink pads are
saturated, the printer stops and Epson support is required to
continue printing.
Contact Epson support to replace ink pads.
Make sure memory card or external device has been inserted
correctly.
Check if the phone cable is correctly connected to the product.
& See "Connecting to a Phone Line" on page 93
Make sure the phone cable is connected correctly and the phone
line works.
& See "Connecting to a Phone Line" on page 93
If you connected the product to a PBX (Private Branch Exchange)
phone line or Terminal Adapter, change the Line Type setting to
PBX.
& See "Setting the line type" on page 96
If the problem still occurs, turn off the Dial Tone Detection.
& See "Setup Mode - Fax Settings" on page 129
Refer the online Network Guide.
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