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Service and spares
6.7.5
Handover
▶ Complete the Benchmark Gas Boiler Commissioning Checklist.
The Benchmark Checklist can be found at the rear of
these instructions.
▶ Open the fascia flap by hinging the flap downwards using the curved
hand hold in the centre of the flap.
▶ Set up the controls and show the customer how to operate all the
controls shown in the User Guide plus any external controls.
▶ Instruct the customer on:
– how to use the TRVs.
– how to reset the boiler.
▶ Show the customer the fault finding information in the User guide.
▶ Show the customer where the serial number/boiler information is
when they call in with a problem (Benchmark checklist at the rear of
the manual).
▶ Give the customer details of how to contact the installer/gas
emergency numbers.
▶ Show the customer how to safely isolate the boiler
▶ Advise the customer where they can find information on the
Worcester, Bosch Group website.
▶ Advise the customer that the varying external temperatures will
affect the output of the boiler.
▶ Ensure that the User Guide and Installation, Commissioning and
Service manual, with the Benchmark checklist and service record, is
left with the boiler or homeowner.
▶ If the appliance is unused and exposed to freezing conditions, shut
off all the mains supplies and drain the system and boiler, label
accordingly.
6.7.6
Boiler guarantee
This boiler has a guarantee against faulty materials or workmanship for a
period from the date of installation subject to the following terms and
conditions:
• During the period of this guarantee any components of the boiler
which are proven to be faulty or defective in manufacture will be
exchanged or repaired free of charge by Bosch Thermotechnology
Ltd.
• The householder may be asked to prove the date of installation, that
the boiler was correctly commissioned and, where appropriate, the
first year's service has been carried out to the satisfaction of Bosch
Thermotechnology Ltd., when requested. These should be
documented as a part of the Benchmark Checklist.
• The boiler has been used only for the normal domestic purposes for
which it was designed.
This guarantee does not affect your statutory rights.
Guarantee registration
Your Greenstar appliance carries a guarantee against faulty material or
manufacture subject to Terms and Conditions.
Guarantee Registration can be completed:
• On-line
– You can register on our website:
www.worcester-bosch.co.uk/guarantee
• By phone
– You can register by ringing 0330 123 2552
• By post
– Please send your completed form to:
Worcester, Bosch Group, Cotswold Way, Warndon, Worcester,
WR4 9SW.
To read the full Terms & Conditions please visit us on-line at
www.worcester-bosch.co.uk/guarantee.
Your statutory rights are not affected by the manufacturer's guarantee.
36
7
Service and spares
CAUTION: Mains supplies
▶ Turn off the gas supply and isolate the electrical
mains supply before starting any work on the
appliance and observe all relevant safety
precautions.
CAUTION: Component replacement:
▶ After replacement of a gas related component,
where a gasket or seal has been disturbed or
replaced, check for gas tightness using a gas sniffer/
analyser.
▶ Also after re-assembly, carry out the following
checks:
Fan pressure in section 7.5,
Flue gas analysis in section 7.6.
NOTICE: Service work
▶ Service work must be carried out by a competent
engineer, such as Gas Safe registered personnel!
NOTICE: FLUE GAS ANALYSER
▶ Service work must not be attempted if a flue gas
analyser is not available.
• To ensure continued efficient operation the appliance must be
checked at regular interval.
• The frequency of servicing will depend upon the particular
installation conditions and usage, however normally an annual
service is recommended.
• The extent of the service work required by the appliance is
determined by the operating condition of the appliance when tested
by qualified engineers.
• After each service, the service interval record sheet at the rear of this
manual, must be completed.
7.1
Inspection and service
1. Check that the terminal and terminal guard, if fitted, are
unobstructed and undamaged.
2. If the appliance is in a compartment or cupboard, check that the
specified service space around the appliance is clear.
3. Check all joints and connections in the system and remake any that
show signs of leakage.
Refill and re-pressurise if applicable as described in the
commissioning section.
4. Operate the appliance and take note of any irregularities.
Refer to the fault finding pages for rectification procedure.
7.1.1
Draining the boiler
Many of the tasks in this section require that the boiler be isolated and
drained.
1. Connect a suitable hose firmly to the drain point and run the hose
outside to a suitable point or container.
2. Turn the drain valve a quarter turn anti-clockwise to open the drain.
Turn the valve firmly clockwise to close.
Greenstar Ri Compact
ErP
6720813282 (2015/07)
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