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Troubleshooting
Problem
Red Seal LED Flashing
Vacuum Pump is
running,
but bag is not
evacuating
Bag is not sealing
properly
No lights on the
control panel
Nothing happens when
bag is inserted
Tray Full LED Flashing
Handheld Sealer
not sealing
Vacuum Nozzle and
Air Valve are not making
secure contact
Air was removed from
the bag but now air has
re-entered.
The FoodSaver
®
Container will not
vacuum
If you need further
assistance:
22
Solution
• Bag not inserted properly. Remove bag, wait for red light to stop flashing and
re-insert bag.
• Wait 20 seconds between seals.
• Unit overheated. Wait several minutes for unit to cool down.
• If making a bag from a roll, make sure one end of bag is sealed.
(See "How to Make a Bag from a FoodSaver
• Slide out drip tray drawer and make sure there are no foreign objects, dirt or debris
on the bottom gasket. (See "Care and Cleaning" on page 15.)
• Too much liquid in bag; freeze before vacuuming.
• To prevent wrinkles in the seal, gently stretch bag flat while inserting bag
into vacuum channel and continue to hold bag until vacuum pump starts.
• Unit overheated. Wait several minutes for unit to cool down.
• Make sure unit is plugged in.
• Make sure wall outlet is functional.
• Press on/off button.
• Make sure unit has power (see above tip).
• Tray Full; empty drip tray. Clean Drip Tray and place back into appliance.
(See "Care and Cleaning" page 15.)
• Too much food in bag. Avoid overfilling. Allow 4 inches (10.16cm) of space
between contents and top of bag.
• Bag not inserted correctly. Insert bag CURL DOWN. Gently stretch bag flat while
inserting. Hold bag until Vacuum Pump starts.
• Drip Tray has liquid or Drip Tray may be dirty. Empty liquid, clean Drip Tray
and place back into appliance. (See "Care and Cleaning" on page 15.)
• Ensure zipper is firmly closed. Slide fingers across entire zipper.
• Air valve is not on flat surface. Reposition bag so the air valve lies flat on counter
with no food under air valve.
• Ensure Vacuum Nozzle is centered over the gray circle and placed flat on air valve.
Apply moderate pressure.
• Examine zipper and valve of bag. Food debris in zipper or valve may cause leakage and
allow air to enter.
• Sometimes moisture or food material along seal edges of the zipper or beneath the
valve prevents bag from sealing properly. Wipe the inside of bag around zipper and
beneath valve and attempt to reseal.
• If you are vacuum packaging sharp food items, bag may have been punctured.
Use a new bag if there is a hole. Cover sharp food items with a soft cushioning
material, such as a paper towel, and reseal.
• Make sure rubber gasket on inside of lid is free from food materials.
• Examine rim of container for cracks or scratches. Any gaps can prevent containers
from vacuuming properly.
• Call Consumer Services at 1-877-777-8042.
• For additional tips and answers to frequently asked questions,
go to www.foodsaver.com
www.FoodSaver.com
Vacuum Sealing Roll" on page 10.)
®
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