Service Call; Summary; Engine Sc - Ricoh RMY-P1 Field Service Manual

6. Troubleshooting

Service Call

See "Appendices" for the "Error Message".

Summary

This machine issues an SC (Service Call) code if an error occurs with the machine. The error code can
be seen with the SOM.
Make sure that you understand the following points;
1. All SCs are logged.
2. At first, always turn the main switch off and on if an SC code is displayed.
3. First, disconnect then reconnect the connectors before replacing the PCBs (if the problem concerns
electrical circuit boards).
4. First, check the mechanical load before replacing motors or sensors (if the problem concerns a
locked motor).
Fusing related SCs
To prevent damage to the machine, the main machine cannot be operated until the fusing related SC
has been reset by a service representative.
• Enter "SP Mode 3" in the SOM.
Click "OK" in "Reset Fusing Unit SC" with "SP Mode 3", and then turn the main power switch off and on.

Engine SC

SC 2xx (Laser Optics Error)
Polygon motor on timeout error
202
The polygon mirror motor does not reach the targeted operating speed within 10 sec. after
turning.
Polygon motor off timeout error
203
The polygon mirror motor does not leave the READY status within 20 sec. after the polygon
mirror motor switched off.
124