Recommended materials and equipment..................................................................................................................................................... 31
Cleaning your computer....................................................................................................................................................................................................... 32
Packaging and transporting guidelines..................................................................................................................................................................... 34
Accessing support information ...................................................................................................................................................................................... 35
Component replacement procedures ........................................................................................................................................................................37
Preparation for disassembly...................................................................................................................................................................................37
Bottom cover ......................................................................................................................................................................................................................37
Memory modules............................................................................................................................................................................................................38
WLAN module....................................................................................................................................................................................................................40
WWAN module.................................................................................................................................................................................................................. 42
Solid-state drive............................................................................................................................................................................................................... 43
Component replacement procedures .......................................................................................................................................................................46
Preparation for disassembly..................................................................................................................................................................................46
Battery....................................................................................................................................................................................................................................46
RTC battery ..........................................................................................................................................................................................................................47
I/O board................................................................................................................................................................................................................................48
Touchpad .............................................................................................................................................................................................................................. 49
Fan .............................................................................................................................................................................................................................................50
Fingerprint reader board............................................................................................................................................................................................ 51
Heat sink ............................................................................................................................................................................................................................... 52
System board .................................................................................................................................................................................................................... 54
Speakers................................................................................................................................................................................................................................57
Power connector cable ..............................................................................................................................................................................................58
Display assembly............................................................................................................................................................................................................ 59
Top cover with keyboard .............................................................................................................................................................................................67
7 Backing up, restoring, and recovering...............................................................................................................................................................................69
Using Windows tools for backing up.................................................................................................................................................................69
Restoring and recovering your system......................................................................................................................................................................69
Creating a system restore .......................................................................................................................................................................................70
Restoring and recovery methods ........................................................................................................................................................................70
Recovering using HP Recovery media.............................................................................................................................................................70
Changing the computer boot order ....................................................................................................................................................................71
Using Computer Setup ...........................................................................................................................................................................................................72
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