HP ProBook 450 G2 User Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. ProBook 450 G2
  6. User manual

HP ProBook 450 G2 User Manual

Hide thumbs Also See for ProBook 450 G2:
Table of Contents

Advertisement

Quick Links

See also: Maintenance and Service Manual
User Guide

Advertisement

Table of Contents
loading

Related Manuals for HP ProBook 450 G2

Summary of Contents for HP ProBook 450 G2

  • Page 1 User Guide...
  • Page 2 Company under license. Intel, Celeron, and bound by the terms of the HP End User License Not all features are available in all editions of Pentium are trademarks of Intel Corporation in Agreement (EULA).
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...
  • Page 5 Processor configuration setting (select models only) IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx/N37xx series or a Celeron® N28xx/N29xx/N30xx/N31xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor.
  • Page 6 Processor configuration setting (select models only)

  • Page 7: Table Of Contents

    Wireless button ....................... 30 Operating system controls ..................... 30 Connecting to a WLAN ........................31 Using HP Mobile Broadband (select products only) ................31 Using HP Mobile Connect (select products only) ................32 Using GPS (select products only) ...................... 32 Using Bluetooth wireless devices (select products only) ..............
  • Page 8 Setting password protection on wakeup ................ 44 Using battery power .......................... 44 Finding additional battery information ................44 Using HP Battery Check ....................45 Displaying the remaining battery charge ............... 45 Maximizing battery discharge time ................45 Managing low battery levels ................... 45 Identifying low battery levels ..............
  • Page 9 Using antivirus software ............................57 Using firewall software ............................57 Installing critical security updates ........................58 Using HP Client Security (select products only) ....................58 Using HP Touchpoint Manager (select products only) ..................58 Installing an optional security cable (select products only) ................58 Using a fingerprint reader (select products only) ....................
  • Page 10 TPM BIOS settings (select products only) ......................72 Using HP Sure Start (select products only) ......................72 11 HP PC Hardware Diagnostics (UEFI) ......................73 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..............74 12 Specifications ............................75 Input power ................................75 Operating environment ............................

  • Page 11: Welcome

    Welcome After you set up and register the computer, we recommend the following steps to get the most out of your smart investment: ● TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the Windows key on your keyboard.

  • Page 12: Finding Information

    To access the Get started app: ▲ Select the Start button, and then select the Get started app. ● HP support Online chat with an HP technician ● For U.S. support, go to http://www.hp.com/go/contactHP. Support telephone numbers For worldwide support, go to http://welcome.hp.com/ ●...
  • Page 13 Go to http://www.hp.com/go/orderdocuments. *You can find your HP Limited Warranty located with the user guides on your product and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed warranty in the box. For countries or regions where the warranty is not provided in printed format, you can request a copy from http://www.hp.com/go/orderdocuments.

  • Page 14: Components

    Components Locating hardware To find out what hardware is installed on your computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on your computer. For information about system hardware components and the system BIOS version number, press fn+esc (select products only).

  • Page 15: Right

    Safety, and Environmental Notices. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides.
  • Page 16 Safety, and Environmental Notices. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides.
  • Page 17 Safety, and Environmental Notices. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar. Select My PC, select the Specifications tab, and then select User Guides.

  • Page 18: Left

    Left NOTE: Refer to the illustration that most closely matches your computer. Component Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
  • Page 19 Component Description Power connector Connects an AC adapter. Battery light When AC power is connected: ● White: The battery charge is greater than 90 percent. ● Amber: The battery charge is from 0 to 90 percent. ● Off: The battery is not charging. When AC power is disconnected (battery not charging): ●...
  • Page 20 Component Description Power connector Connects an AC adapter. Battery light When AC power is connected: ● White: The battery charge is greater than 90 percent. ● Amber: The battery charge is from 0 to 90 percent. ● Off: The battery is not charging. When AC power is disconnected (battery not charging): ●...

  • Page 21: Display

    For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar.
  • Page 22 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar.
  • Page 23 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar.

  • Page 24: Top

    TouchPad Component Description TouchPad on/off button Turns the TouchPad on and off. TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 25: Lights

    Lights NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components.
  • Page 26 Component Description ● Power light On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

  • Page 27: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader NOTE: Refer to the illustration that most closely matches your computer. Component Description ● Power button When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.
  • Page 28 Component Description Wireless button Turns the wireless feature on or off but does not establish a wireless connection. A wireless network must be set up before a wireless connection is possible. Volume mute button Mutes and restores speaker sound. Fingerprint reader (select products only) Allows a fingerprint logon to Windows, instead of a password logon.
  • Page 29 Component Description To learn more about your power settings, see your power options. ▲ Type power in the taskbar search box, and then select Power and sleep settings. ‒ or – Right-click the Start button, and then select Power Options. Speakers (2) Produce sound.

  • Page 30: Keys

    Keys NOTE: Refer to the illustration that most closely matches your computer. Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lock key, or the key.
  • Page 31 Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with a function key, the num lock key, or the key. Using the hot keys on page 22 Windows key Opens the Start menu.

  • Page 32: Using The Hot Keys

    Using the hot keys To use a hot key: ▲ Press the key, and then press the correct function key represented by the icons below. Press fn+function key Description Initiates Sleep, which saves your information in system memory. The display and other system components turn off and power is conserved.

  • Page 33: Bottom

    Bottom NOTE: Refer to the illustration that most closely matches your computer. Component Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 34 ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. SIM card slot (select products only) Supports a wireless subscriber identity module (SIM) card.
  • Page 35 ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. - or - Click the question mark icon in the taskbar. Battery bay Holds the battery.
  • Page 36 Component Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Service door Provides access to the hard drive bay and the memory module slots.

  • Page 37: Front

    Description ● Drive light Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For more information about HP 3D DriveGuard, Using HP 3D DriveGuard (select products only) on page...

  • Page 38: Labels

    Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, or on the back of the display. ●...

  • Page 39: Inserting A Sim Card (Select Products Only)

    See the image below to determine which way the SIM should be inserted into your computer. Replace the service door. Insert the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. Reconnect external power. Reconnect external devices. Turn on the computer.

  • Page 40: Network Connections

    ● HP Mobile Broadband Module (select products only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

  • Page 41: Connecting To A Wlan

    (PIN), as well as network information. Some computers include a SIM card that is preinstalled. If the SIM card is not preinstalled, it may be provided in the HP Mobile Broadband information provided with your computer or the mobile network operator may provide it separately from the computer.

  • Page 42: Using Hp Mobile Connect (Select Products Only)

    To use HP Mobile Connect, your computer must have a SIM card and the HP Mobile Connect app. For more information about HP Mobile Connect and where it is available, go to http://www.hp.com/go/mobileconnect.

  • Page 43: Using A Modem (Select Products Only)

    Plug the other end of the network cable into a network wall jack (2) or router. NOTE: If the network cable contains noise suppression circuitry (3), which prevents interference from TV and radio reception, orient the circuitry end of the cable toward the computer. Using a modem (select products only) A modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable.

  • Page 44: Connecting A Country- Or Region-Specific Modem Cable Adapter

    Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.

  • Page 45: Screen Navigation

    Screen navigation You can navigate the computer screen in the following ways: ● Use touch gestures directly on the computer screen (select products only) ● Use touch gestures on the TouchPad ● Use keyboard and optional mouse (mouse purchased separately) ●...

  • Page 46: Tap

    Use the tap/double-tap gesture to select or open an item on the screen. ● Point to an item on the screen, and then tap one finger on the TouchPad zone or touch screen to select the item. Double-tap an item to open it. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text.

  • Page 47: Two-Finger Tap (Touchpad Only)

    Two-finger tap (TouchPad only) Use the two-finger tap to open the menu for an object on the screen. NOTE: The two-finger tap performs the same function as right-clicking with the mouse. ● Tap two fingers on the TouchPad zone to open the options menu for the selected object. One-finger slide (touch screen only) Use the one-finger slide to pan or scroll through lists and pages, or to move an object.

  • Page 48: Entertainment Features

    Entertainment features Use your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external devices like a projector, monitor, TV, or speakers. See Components on page 4 to locate the audio, video and camera features on your computer.

  • Page 49: Using Sound Settings

    Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to HP Support Assistant. Connecting video devices by using a VGA cable NOTE: To connect a VGA video device to your computer, you need an VGA cable, purchased separately.

  • Page 50: Connecting Video Devices Using An Hdmi Cable

    Press fn+f4 to alternate the screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. ● Extend: View the screen image extended across both the computer and the external device. ●...

  • Page 51: Setting Up Hdmi Audio

    Connect the other end of the cable to the high-definition TV or monitor. Press fn+f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. ●...

  • Page 52: Power Management

    Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types of power controls. Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.

  • Page 53: Initiating And Exiting Sleep

    Initiating and exiting Sleep With the computer on, you can initiate Sleep in any of the following ways: ● Briefly press the power button. ● Select the Start button, select the Power icon, and then select Sleep. From the Start screen, point to the upper-right or lower-right corner of the screen. When the charms list opens, click Settings, click the Power icon, and then click Sleep.

  • Page 54: Setting Password Protection On Wakeup

    – or – Click the question mark icon in the taskbar. Select My PC, select the Diagnostics and Tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Support Assistant provides the following tools and information about the battery.

  • Page 55: Using Hp Battery Check

    Select My PC, select the Diagnostics and Tools tab, and then select HP Battery Check. If HP Battery Check indicates that your battery should be replaced, contact support. HP Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.

  • Page 56: Resolving A Low Battery Level

    Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available To resolve a low battery level when no power source is available, save your work and shut down the computer.

  • Page 57: Conserving Battery Power

    Turn the computer upside down on a flat surface, with the battery bay toward you. Slide the right battery release latch (1) and slide the left battery release latch (2) to release the battery. NOTE: You can slide the battery release latches simultaneously or you can slide them one at a time. Pivot the battery (3) upward, and then remove the battery (4) from the computer.

  • Page 58: Disposing Of A Battery

    Replacing a battery HP Battery Check notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions include a warranty ID.

  • Page 59: Testing An Ac Adapter

    Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: Shut down the computer.

  • Page 60: Security

    If the computer is stolen, Computrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use Computrace. For information about ordering the Computrace software, go to http://www.hp.com. Computer risk...

  • Page 61: Using Passwords

    ● Use the Password Manager feature of HP Client Security to store your user names and passwords for your websites and applications. You can securely read them in the future if they cannot be remembered.

  • Page 62: Setting Passwords In Computer Setup

    Setting a new BIOS administrator password Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet. Press the power button in combination with the volume down button until ▲...

  • Page 63: Entering A Bios Administrator Password

    ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: ▲ Turn off the tablet. Press the power button in combination with the volume down button until the Startup menu is displayed, and then tap F10 to enter Computer Setup.

  • Page 64: Managing A Computer Setup Drivelock Password (Select Products Only)

    To set a DriveLock password in Computer Setup, follow these steps: Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet.

  • Page 65: Enabling Drivelock (Select Products Only)

    For select products, you may need to follow these instructions to enable DriveLock. Start Computer Setup. ● Computers or tablets with keyboards: Turn off the computer. Press the power button, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: Turn off the tablet.

  • Page 66: Entering A Drivelock Password (Select Products Only)

    Entering a DriveLock password (select products only) Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter.

  • Page 67: Removing Automatic Drivelock Protection (Select Products Only)

    Windows Defender is preinstalled on your computer. It is strongly recommended that you continue to use an antivirus program in order to fully protect your computer. For more information about computer viruses, access the HP Support Assistant. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network.

  • Page 68: Installing Critical Security Updates

    Using HP Client Security (select products only) HP Client Security software is preinstalled on your computer. This software can be accessed through the HP Client Security icon at the far right of the taskbar or Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data.

  • Page 69: Using A Fingerprint Reader (Select Products Only)

    Using a fingerprint reader (select products only) Integrated fingerprint readers are available on select products. In order to use the fingerprint reader, you must enroll your fingerprints in HP Client Security's Credential Manager. Refer to the HP Client Security software Help.

  • Page 70: Maintenance

    You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: Only internal hard drives are protected by HP 3D DriveGuard.

  • Page 71: Identifying Hp 3D Driveguard Status

    Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not work well with the most recent gaming software.

  • Page 72: Cleaning The Display

    WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on. Turn off the computer. Disconnect AC power. Disconnect all powered external devices. CAUTION: To prevent damage to internal components, do not spray cleaning agents or liquids directly on any computer surface.
  • Page 73 ● If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ● If you are shipping the computer or a drive, use suitable protective packaging and label the package “FRAGILE.”...

  • Page 74: Backup And Recovery

    Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. For...

  • Page 75: Using Windows Tools

    HP Recovery media can also be used to customize the system or restore the factory image if you replace the hard drive.

  • Page 76: Restore And Recovery

    Creating HP Recovery media (select products only) on page ● If your computer does not allow the creation of HP Recovery media or if the HP Recovery media does not work, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer.

  • Page 77: Using The Hp Recovery Partition (Select Products Only)

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 78: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive.

  • Page 79: Computer Setup (Bios), Tpm, And Hp Sure Start

    To start Computer Setup, follow these steps: ▲ Start Computer Setup. ● Computers or tablets with keyboards: ▲ Turn on or restart the computer, and when the HP logo appears, press to enter Computer Setup. ● Tablets without keyboards: ▲...

  • Page 80: Restoring Factory Settings In Computer Setup

    Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 81: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep. Do not insert, remove, connect, or disconnect any device, cable, or cord. Type support in the taskbar search box, and then select the HP Support Assistant app. – or – Select the question mark icon in the taskbar.

  • Page 82: Changing The Boot Order Using The F9 Prompt

    BIOS to its previously safe state, without user intervention. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 83: Hp Pc Hardware Diagnostics (Uefi)

    11 HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 84: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Download the latest UEFI version: Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Download any version of UEFI for a specific product: Go to http://www.hp.com/support, and then select your country.

  • Page 85: 12 Specifications

    100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications.

  • Page 86: 13 Electrostatic Discharge

    13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.

  • Page 87: 14 Accessibility

    14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.

  • Page 88: Index

    DriveLock master password Bluetooth device 30, 32 HP Client Security 58 changing 56 Bluetooth label 28 HP Mobile Connect 32 DriveLock password boot order HP PC Hardware Diagnostics (UEFI) changing 56 changing 68 using 73 description 54 bottom 28 Index...
  • Page 89 66 system 66 esc 20, 21 USB flash drive 67 fn 20, 21 using HP Recovery media 65 function 20, 21 network jack, identifying 8, 9, 10 recovery media Windows application 20 num lock light 15, 16...
  • Page 90 WWAN antennas, identifying 11, 12 USB legacy support 69 Disk Defragmenter 60 WWAN device 30, 31 USB ports, identifying 5, 6, 7, 8, 9, firewall 57 HP 3D DriveGuard 60 user password 51 sound settings, using 39 using speakers external AC power 48...

Table of Contents