Canon imageFORMULA DR-G2140 Service Manual

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SERVICE

MANUAL

2021 CANON ELECTRONICS INC.

imageFORMULA

DR-G2140/DR-G2140 USB

DR-G2110/DR-G2110 USB

DR-G2090

Canon

November 17, 2021

Rev. 0.4

CANON imageFORMULA DR-G2140 DR-G2110 DR-G2090 Rev. 0.4 PRINTED IN U.S.A.

Table of Contents

Troubleshooting

Summary of Contents for Canon imageFORMULA DR-G2140

Page 1 DR-G2140/DR-G2140 USB DR-G2110/DR-G2110 USB DR-G2090 SERVICE MANUAL Canon November 17, 2021 Rev. 0.4 CANON imageFORMULA DR-G2140 DR-G2110 DR-G2090 Rev. 0.4 PRINTED IN U.S.A. COPYRIGHT 2021 CANON ELECTRONICS INC. ©...
Page 3 This is one way of fostering response for ensuring prolonged quality and function, and for investigating the cause of trouble during troubleshooting. Quality Assurance Center Canon Electronics Inc. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 4: Table Of Contents
3. Separation Mechanism ......2-15 8. Upper Front Cover ........3-8 4. Feed Error Detection......2-16 9. Rear Cover ..........3-9 5. Staple Detection ........2-17 IV. CONTROL SYSTEM ......... 2-18 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 5 10. Pull-in Lower Roller ......3-33 3. Consumable Parts (Service Parts) ..4-14 11. Registration Lower Roller ..... 3-33 III. MAINTENANCE ........4-15 12. Platen Lower Roller ......3-34 1. User Maintenance ........4-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 6 4. CoverOpen ......... 5-28 5. Panel ........... 5-29 I. GENERAL DIAGRAM ........A-1 6. SD Card ..........5-29 II. LIST OF SPECIAL EQUIPMENT ....A-2 7. USB 3.1 ..........5-30 8. Imprinter Door ........5-30 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 7: General Description
CHAPTER 1 GENERAL DESCRIPTION PRODUCT OUTLINE ....... 1-1 III. USER OPERATION ......... 1-9 NAME OF PARTS ........1-7 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 9: Product Specifications
“Windows” is a trademark of Microsoft Corporation in the U.S. and other countries. Other company names and product names mentioned in this document are registered trademarks or trade- marks of the respective companies. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 10: Specifications
Type of scanner 1) Imprinter (Post type) 2) Flatbed scanner unit (FSU102、FSU201) * No use for wired LAN connection. 3) Carrier sheets (A4) 4) Cleaning sheets 5) White platen rollers Table 1-101 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 12 Mode tion ((ppm) (ipm) DR-G2140 Gray 200dpi Landscape (JPEG) 300dpi 600dpi Color 200dpi (JPEG) 300dpi 600dpi Gray 200dpi Portrait (JPEG) 300dpi (Refer.) 600dpi Color 200dpi (JPEG) 300dpi 600dpi Table 1-102 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 13 300dpi 600dpi Gray 200dpi (Refer.) (JPEG) 300dpi 600dpi Color 200dpi (JPEG) 300dpi 600dpi Operation 1) LCD: Monochrome, Backlight, 5 lines 2) Button: Power button, other 11 operation buttons Table 1-103 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 14: Precautions
If it is, use of this machine may be forcibly suspended. To change the specifications or disassem- ble and reassemble this machine, follow the instructions described in this manual Figure 1-102 and the service information. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 15: Name Of Parts
11 Document feed tray (Pickup tray *) Operation panel   Document eject tray extension Document feed tray extension & wire Note:In this manual, the “Document feed tray” may be mentioned as the “Pickup tray.” COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 16: Rear Side
Display panel  Menu key  (left/right) keys  ▲▼ (up/down) keys  Function key  OK key  Stop key  Start key  Back key  Job key COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 17: User Operation
Refer to the “User Manual” for details. Pull out the tray extension according to the document length. Open the extension wire as required. Figure 1-301 Figure 1-303 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 18: Job Function
Open the document eject tray extension according to the document length. Raise the document eject stopper as necessary. Figure 1-306 Figure 1-307 (USB) Figure 1-305 Figure 1-308 (LAN) 1-10 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 19: Captureontouch
2) Click the Select Scanner on the menu. then press the Start key. Figure 1-312 3) Select the scanner you are using and click the OK. Figure 1-310 Figure 1-313 1-11 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 20 1 Se- lect document in the main screen. Figure 1-317 9) To check the scanned image, click the Fin- ish button. Figure 1-315 Figure 1-318 1-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 21: Paper Jam, Skew And Staple Detection Handling
2) Pull and hold the open/close lever, and open the unit smoothly until it stops. Note: When opening and closing the upper unit, be careful not to get your fingers caught. 1-13 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 22 4) Smoothly close the upper unit (1). Further, press both ends of the upper unit to verify that it is securely closed (2). Figure 1-322 5) Check the last saved image, and try scan- ning again. 1-14 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 23: User Mode
5) Press the Menu key to return to the origi- 2) Press the ▲▼ keys to select a menu item. nal screen. Note: Refer to the next page for the details of the user mode items. 1-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 24 2) New File (N icon is displayed) Figure 1-333 7) Imprint Test Figure 1-329 3) Scanning Setting Figure 1-334 8) Maintenance Figure 1-330 4) Scan Setting Figure 1-335 9) Network Figure 1-331 Figure 1-336 1-16 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 25: Functions & Operation
POWER SUPPLY ........2-24 READING SYSTEM ....... 2-10 OPTION ..........2-25 III. FEED SYSTEM ........2-13 VII. ELECTRICAL PARTS LAYOUT .....2-27 CONTROL SYSTEM ......2-19 VIII. PARTS LAYOUT ON EACH PCB ...2-31 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 27: Outline
This section converts the AC power sup- cessing section, a feed control section and plied from external into the DC power and a system control section. supplies it to the internal PCB. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 28  7 Registration upper roller Eject drive roller   Platen lower roller Upper reading unit (front)   Reading lower roller Lower reading unit (back)  Reading upper roller COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 29: Motor Drive
CHAPTER 2 FUNCTION & OPERATION 3. Motor Drive This machine has the following 9 motors. Additionally, it also has a cooling fun and an exhaust fan. Figure 2-103 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 30: List Of Sensors
Detects buildup of documents bundled with staples. Con- sists of 4 light-receiving elements. The 4 LEDs on the op- posite side light and the light from them is detected by the light-receiving elements. Table 2-101 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 32: Electrical Circuits
PCB is mounted at the right side of the main The control PCB, which is mounted on body. the rear side of the main body, controls the Figure 2-105 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 33: Timing Chart
Note 2: At a high speed feeding, the eject motor rotates slowly at a gray zone and fast at black zone. At a low speed feeding, it rotates slowly at a gray and black zone. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 34 Note 3: At a high speed feeding, the eject motor rotates slowly at a gray zone and fast at black zone. At a low speed feeding, it rotates slowly at a gray and black zone. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 35 Note 3: At a high speed feeding, the eject motor rotates slowly at a gray zone and fast at black zone. At a low speed feeding, it rotates slowly at a gray and black zone. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 36: Reading System
The image data read are sent to the im- unit reads the back side of the documents. age processing section of the control PCB. This configuration enables the unit to read Figure 2-201 2-10 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 37: Image Reading
In addition, it can prevent slow- down in reading in the color mode. The 2 pairs of 3 colors (R/G/B) LEDs are assembled in each side of light guides. 2-11 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 38: Shading
Reading glass White reference Guide plate Document side CIS unit side Figure 2-203 Figure 2-204 2-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 39: Feed System
And 3 type of the separa- tion mode (High/Normal/Thin paper) are available to adjust a kind of document. 2-13 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 40: Pickup Tray Elevation
The top or middle position is controlled down. with the number of input pulses from the A tray home sensor is mounted next to home position to the tray motor. Figure 2-301 2-14 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 41: Separation Mechanism
It makes a separation harder. Figure 2-303 When the registration front sensor detects a document, the retard roller rotates with a following direction of feed roller and docu- ment. 2-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 42: Feed Error Detection
5) Non-removal Jam The machine starts scanning while the Figure 2-304 document is detected by the registration sensors and still remains inside this ma- chine. 2-16 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 43: Staple Detection
The staple detection mechanism consists of staple LEDs and a staple photo-sensor, ar- ranged on both sides of the document pickup inlet. If there is no staple in the documents, 2-17 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 44: Control System
CHAPTER 2 FUNCTION & OPERATION IV. CONTROL SYSTEM 1. Control PCB Control of this machine is performed by the control PCB. The block diagram associ- ated with image is shown below. Figure 2-401 2-18 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 45: Drive System Block Diagram
2. Drive System Block Diagram The block diagram associated with motor control is shown below. It includes a solenoid and fan. A control CPU is mounted on each PCB. Figure 2-402 2-19 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 46: Image Processing Control
The block diagram of the image pro- cessing in the main body is shown below. Figure 2-403 2-20 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 47: New Binarizing
Original Image In image processing done by scanner controller, depending on the reading setting, some of them are processed by driver. Scanned Image Figure 2-404 2-21 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 48: Network Scanning
USB cable and LAN cable are con- nected, the USB connection takes prec- edence. Note: When the connection with wired LAN, the optional flatbed scanner unit cannot be used. 2-22 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 49: Power Supply
24 VDC, and it is supplied to the control other operation. PCB. Furthermore, the DC/DC converter gen- erates each of the DC voltages that are sup- plied to the components. Figure 2-501 2-23 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 50: Imprinter
0 to 500 mm from the leading edge of the document 10 Printing orientation 0/90/180/270° Table 2-601  Printing positions: Distributes from the center (13 positions in total) Figure 2-602 2-24 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 51: Flatbed Scanner Unit
Those limita- tions are shown below.  Auto size detection  Deskew  Folio (Folded document scanning)  Black frame removal  Black hole removal 2-25 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 52: Electrical Parts Layout
1. Motor, Fan, Solenoid 1) Base unit Figure 2-701 Name Symbol Remarks Main motor Tray motor Separation motor Shading motor (back) Eject motor Exhaust fan Cooling fan Table 2-701 2-26 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 53 CHAPTER 2 FUNCTION & OPERATION 2) Upper unit Figure 2-702 Name Symbol Remarks Pickup motor Pickup up/down motor Feed motor Shading motor (front) Table 2-702 2-27 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 54: Pcb, Sensor, Unit
Ultrasonic sensor (transmit) Registration middle sensor LED/PD Registration back sensor LED/PD Tray home sensor Shading sensor (back) Reading unit (back) Operation panel unit Power switch, Operation keys Table 2-703 2-28 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 55 Skew sensor PCB (right) Skew sensor (right) PS Skew sensor PCB (left) Skew sensor (left) PS Pickup sensor Pickup up/down sensor Imprinter door sensor Shading sensor (front) Reading unit (front) Table 2-704 2-29 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 56: Parts Layout On Each Pcb
Table 2-801b J113 Eject PCB J130 CIS PCB (front) Symbol Description J132 Lit: 24V OK LED900 J131 CIS PCB (back) Flashing: CPU OK LED901 J133 Table 2-802 Table 2-801a 2-30 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 57: Main Drive Pcb
Table 2-804 Pickup sensor Shading motor (front) J206 Shading sensor (front) J207 Ultrasonic sensor PCB J208 Imprinter (option) J209 Pickup motor J210 Feed motor J211 Pickup up/down sensor Table 2-803 2-31 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 58: Sub-Drive Pcb
Table 2-806 J305 Control PCB Exhaust fan J306 J308 Separation motor J309 Tray motor J310 Document sensor PCB Tray home sensor J311 Main motor J312 Cooling fan Table 2-805 2-32 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 59: Power Pcb
CHAPTER 2 FUNCTION & OPERATION 4. Power PCB Figure 2-804 Connector Description AC100 to 240V Control PCB Control PCB Table 2-807 2-33 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 60: Eject Pcb
CHAPTER 2 FUNCTION & OPERATION 5. Eject PCB Figure 2-805 Connector Description J801 Control PCB Eject motor J802 Table 2-808 Symbol Description Flashing: CPU OK LED1 5VDC OK Exit sensor LED4/PD1 Table 2-809 2-34 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 61: Disassembly & Reassembly
UPPER UNIT-3 (READING) ....3-24 EXTERNAL COVERS ......3-3 BASE UNIT-1 (MECANICAL) ....3-27 III. UPPER UNIT-1 (MECHANICAL) ... 3-10 VII. BASE UNIT-2 (ELECTRICAL) ....3-39 UPPER UNIT-2 (ELECTRICAL) ..... 3-21 VIII. BASE UNIT-3 (READING)......3-49 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 63: Replaced By Users
3) Slide the feed roller to the right and turn it 2) While opening the roller holder, remove to the front. Then, remove the feed roller. the pickup roller. Figure 3-104 Figure 3-102 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 64: Retard Roller
“separation pad”. 2) Remove the roller lock lever from the re-    tard roller. ( Figure 3-106 3) Remove the retard roller. Figure 3-107 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 65: External Covers
 2) Remove 4 screws (M4, self-tapping, black). Note: With the upper unit open, remove 2 screws. And with document feed guides close, remove screw on front side. Figure 3-203 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 66: Operation Panel
 right cover assembly Figure 3-205 Note: The right cover assembly is composed of the right cover, right upper cover and operation panel. Remove them if nec- essary. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 67: Left Cover Assembly
Note: The left cover assembly is composed side. of the left cover, left upper cover and left lower cover. Remove them if nec- essary. Figure 3-208 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 68: Top Cover
, re- Figure 3-212  move the top cover Note: Don’t deform the static eliminator brush when you hang on your fingers under the cover. Figure 3-210 Figure 3-211 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 69: Pickup Tray Unit
Figure 3-215  2) Remove the extension tray 3) Close the upper unit and remove the eject  tray unit while sliding it to the front side. Figure 3-214 Figure 3-216 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 70: Upper
 see inside no damage with cables and 2) Remove 6 screws (M3-TP head, others while assembling. round tip) and remove the upper front  cover Figure 3-217 Figure 3-218 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 71: Rear Cover
Be sure not to break the lower hooks.  tip). And remove the mounting plate (with control PCB) from bottom side, and  unhook the hook on the upper right. Figure 3-220 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 72: Upper Unit-1 (Mechanical Relation)
(M3-bind head, round tip) for pickup sen- position adjustment which removed in step 3, to the extent that it does not become loose. If they are tightened ex- cessively, the position of the pickup sensor 3-10 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 73: Pickup Roller Cover
If the pickup sensor malfunctions after as- remove the pickup roller cover sembly, adjust the position of the pickup sensor. Refer to “CHAPTER 5 TROUBLE- SHOOTING, VI. AFTER REPLACING PARTS” for details. Figure 3-305 3-11 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 74: Upper Entrance Guide
Do not mix them. Figure 3-306 Figure 3-307  3) Remove 2 E-rings (1 on both sides)  and remove the bearing holder from  the pull-in upper roller Figure 3-308 3-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 75: Registration Upper Roller
Push the right and left bearing holders into the side plate at the same time. Insert the fitting part of the bearing holder into the hole of the side plate. Figure 3-311 3-13 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 76: Reading Upper Roller
Push the right and left bearing holders into quent procedure and precautions. the side plate at the same time. Insert the fitting part of the bearing holder into the hole of the side plate. 3-14 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 77: Platen Upper Roller
Figure 3-316 Figure 3-317 Note: Refer to “Pull-in upper roller” for details precautions. (Page 3-12) 3-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 78: U-Turn Upper Roller
Note: The roller with a wider roller rubber is a pre U-turn upper roller. Figure 3-321 Figure 3-319 Note: Refer to “Pull-in Upper Roller” for details of the subsequent procedure and pre- cautions. (Page 3-12) 3-16 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 79: Eject Tray Extension
Note: Take care not to break the claws. Figure 3-324 Figure 3-322  2) Remove the eject stopper and lower  tray extension Figure 3-323 3-17 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 80: Imprinter Cover
Figure 3-327  Notes on assembling Pay attention to the direction of the cover. If the direction of the cover is reversed, the screw positions are not aligned. 3-18 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 81: Entire Upper Unit
, and remove left  side screw to remove the grounding  plate Note: The right and left hinges are the same parts but the dampers are different Figure 3-328 parts. 3-19 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 82 Then, lift and pull it out to the front. Take care not to strike it to the side of the base unit and the feed surface. Figure 3-332  3-20 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 83: Upper Unit-2 (Electrical Relation)
(Page 3-12) Figure 3-401  Notes on assembling Do not forget to assemble the cable (for a skew sensor) that passes through the ca- ble guide from the bottom. 3-21 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 84: Feed Motor
(including the mounting plate). Figure 3-403 Figure 3-404  3) Remove 2 screws (M3-bind head,  round tip) and remove the feed motor Figure 3-405 3-22 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 85: Pickup Motor
Note: Do not make any damage on the belt by the tool. Figure 3-408  3) Remove 2 screws (M3,-bind head, round tip), and remove the pickup up/down  motor Figure 3-406 Figure 3-409 Figure 3-407 3-23 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 86: Upper Unit-3 (Reading Relation)
. And remove the (Page 3-13) reading unit with cables for the motor, grounding and sensor. Note: Do not pull it excessively because a ca- ble is connected. 3-24 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 87: Shading Motor
Pass the motor, grounding and sensor ca- bles through a hole before assembling the reading unit. Be careful not to allow these cables to be caught. 3-25 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 88: Upper Reading Glass Assembly
Do not touch the glass rear surface and the surface of the lens array of the reading unit with fingers. If they are dirty, clean them with a clean dry cloth. 3-26 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 89: Base Unit-1 (Mechanical Relation)
 Note: A lock lever is built in the pickup doc- ument guide. right pickup document guide, lock lever and rack are different from the left ones. Figure 3-603 3-27 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 90: Tray Drive Box
4) Remove 6 screws (M3-bind head, round  tip) that are placed in the holes . Pick up  the tray drive box slowly and remove it  with the cables Figure 3-606 3-28 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 91: Blind Cover
If the position is shifted, the screws (M3-TP head, round tip) and re-  screw hole position is shifted or lift occurs. move the blind cover Figure 3-607 3-29 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 92: Pickup Tray Plate
And remove the pickup tray    round tip) and screw (M3x12) and re- plate from 4 bosses  move the lower front cover Figure 3-609 Figure 3-608 3-30 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 93: Lower Entrance Guide
First, assemble the belt to the pulleys, and then tighten the screw. The tension of the belt is fixed by a coil spring with the tension plate. 3-31 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 94: Left Front Belt
(the flange is inside). First, assemble the belt to the pulleys, and then tighten the screw. The tension of the belt is fixed by a coil spring with the tension plate. 3-32 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 95: Pull-In Lower Roller
  the stopper , pulley and pin  each side. And remove the bearing each side. And remove the roller. Note: Do not lose the pin. Figure 3-614 3-33 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 96: Platen Lower Roller
Note: The screwdriver may strike the upper unit and may not touch the screw verti- cally. Install remove screws carefully. It is better to use a short screwdriver. 3-34 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 97: Reading Lower Roller
(including bearing) on each side  and remove the platen lower roller . And  then remove the gear (including one-  way clutch) and stopper Figure 3-620 Figure 3-619 3-35 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 98: Pre U-Turn Lower Roller
Note: Do not lose the pin. Figure 3-622  Notes on assembling Adjust and insert the rubber roller sections into the holes in the U-turn guide. Figure 3-621 3-36 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 99: U-Turn Lower Roller (Middle)
Adjust and insert the rubber roller sections Figure 3-624 into the holes in the U-turn guide.  Notes on assembling Adjust and insert the rubber roller sections into the holes in the U-turn guide. 3-37 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 100: Eject Drive Unit
 And while escaping the lever , remove  the eject drive roller Note: Do not lose the pin. Figure 3-626 Figure 3-628 3-38 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 101: Base Unit-2 (Electrical Relation)
Note: There are 3 connectors with lock. Re- lease lock remove connector. Figure 3-702 Note: Don’t remove a micro SD card from the control PCB.. Figure 3-701 3-39 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 102: Sub-Drive Pcb
PCB . And then   (M3-bind head, round tip) and 2 screws remove the cable (M3, self-tapping), then remove the sub- drive PCB. Figure 3-704 Figure 3-703 3-40 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 103: Power Pcb
(including the mounting plate). Figure 3-705  2) Remove the cable (with a connector  Figure 3-707 lock) and cable , then remove the power  (including the mounting plate). Figure 3-706 3-41 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 104: Ultrasonic Drive Pcb
(M3-bind head, round tip), and    . Then, remove the cable on the while unhooking 2 position setters , re-  back side. move the eject PCB Figure 3-708 Figure 3-709 3-42 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 105: Document Sensor Pcb
Figure 3-712 Figure 3-710  3) Then, unhook 2 pairs of the fitting parts  and remove the sensor cover (includ- ing the PCB). Figure 3-711 3-43 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 106: Main Motor
And then remove 2 cable Note: Handle the main motor carefully be-  holders cause it is heavy. Figure 3-713 Figure 3-714 3-44 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 107: Tray Motor
3) Remove 6 screws (M3-bind head,  round tip) and remove the gear unit Figure 3-717  Note: " " indicated in the above figure shows the motor cable position. Figure 3-716 3-45 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 108: Separation Motor
4) Remove 2 screws (M3-bind head, round tip) and remove the separation mo-  Figure 3-720 Figure 3-719  Note: " " indicated in the above figure shows the motor cable position. 3-46 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 109: Exhaust Fan
Figure 3-721 Figure 3-722  Notes on assembling  Insert the projection of the main body into the upper left hole, and secure it with a screw. Figure 3-723 3-47 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 110: Cooling Fan
(M3-bind head, round tip)  and remove the cooling fan (including mount plate). Figure 3-724  4) Remove the screw (M4x30) and re-  move the cooling fan Figure 3-725 3-48 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 111: Base Unit-3 (Reading Relation)
And then remove the cable band with   lock and remove the connectors  . And remove the reading unit with cables for the motor, grounding and sensor. Figure 3-801 3-49 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 112: Shading Motor
Pass the motor, grounding and sensor ca- bles through a hole before assembling the reading unit. Be careful not to allow these cables to be caught. 3-50 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 113: Lower Reading Glass Assembly
Do not touch the glass rear surface and the surface of the lens array of the reading unit with fingers. If they are dirty, clean them with a clean dry cloth. 3-51 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 115: Installation & Maintenance
CHAPTER 4 INSTALLATION & MAINTENANCE INSTALLATION ........4-1 III. MAINTENANCE ........4-15 PARTS REPLACEMENT ......4-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 117: Installation
 If it has to be placed in a sunny place, the windows should be curtained to avoid di- rect sunlight. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 118: Unpacking And Installation
The packing weight is approx. 30 kg and the dimensions are approx. 600 (W)  680 (D)  450(H) mm. Note: 1) Do not open the top of the cardboard box, but remove the entire cardboard box. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 119 Check that the accessories are present.  Power cord  Ground cord (100V model only)  USB cable  Setup Guide  Setup Disc  Cleaning cloth  Warranty card (a part of region only) COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 120 Place the main body at the installation lo- cation. Note: 1) Since it is heavy, place it on a flat, sturdy surface. 2) Check if the covers show any signs of damage caused during transportation. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 121  3) Open the pickup roller cover , and  then remove the fixing tape  4) Open the retard roller cover , and  then remove the protection pad COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 122 3) Be sure to log on with administrator privileges. 3) Later on, perform operation according to the screen instructions. 4) When all installation is completed, the in- stallation completion screen is displayed. Click [Exit]. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 123 3) When it was completed, The CaptureOn- Touch icon appears on the taskbar as fol- lows. Ensure that it operates correctly by using the supplied “CaptureOnTouch”. Refer to the “User Manual” for details. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 124: Imprinter Installation Procedure
Be careful to orient the unit correctly. Place  the inserted tip into the hole on the left side of this machine. Left side Right side COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 125 IP shaft in to the hole at the left side. ( Left side Right side  Attach the plastic retaining ring to the right end of the IP shaft to secure it. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 126 5th and 9th grooves from the left side. These grooves could not use to stop. 4) The stoppers should be stick over the groove and touch the extrusion wall of the imprinter cover. 4-10 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 127 "Im- printer Test" in the user mode. Note: 1) If the stop position of the IP carriage is wrong, the imprinter cover cannot be closed. 4-11 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 128: Parts Replacement
16 White platen roller 3601C004* 6,000,000 Two rollers in set is as- 3601C008* sheets signed as option for com- Bearing MS2-9003 mercial goods. Item code: 3601C004 CCN only 3601C008 Table 4-201 4-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 130: Consumable Goods (Commercial Goods)
Table 4-203 Note: Each individual part of the exchange roller kit and separation pad (separation cover) in the “2. Consumable Goods” is assigned as service parts too. 4-14 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 131: Maintenance
Note 3: If lines or streaks appear in the printout, it can be corrected by performing the Head Cleaning. However, it does not improve printing, remove the ink cartridge and clean the print head. 4-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 132: Service Maintenance
Note 1: If rollers or feed paths are very dirty, the user should be advised to perform “user mainte- nance”. Note 2: If necessary, make a request to replace the exchange roller kit and separation pad. 4-16 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 133: Troubleshooting
CHAPTER 5 TROUBLESHOOTING ERROR DISPLAY ........5-1 OPERATION TROUBLESHOOTING ..5-43 SERVICE MODE ........5-4 IMAGE TROUBLESHOOTING ....5-48 III. TROUBLESHOOTING LIST ....5-42 AFTER REPLACING PARTS ....5-53 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 135: Error Display
The count does not match. U001 The specified number of sheets was exceeded before the scan ended. U002 The scan ended with a number of sheets less than the set- ting. Table 5-101 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 136 E040 Sub-drive PCB E860 Shading data timeout error (Man drive CPU judgment) E041 Main drive PCB (Man drive CPU judgment) E044 Ultrasonic drive PCB (Man drive CPU judgment) Table 5-102 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 137: Computer
Users should resolve problems accord- ing to the error messages. The following shows an example of an er- ror message when using CaptureOnTouch. Figure 5-102 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 138: Service Mode
“User Manual.” The lower the CPU performance or memory capacity, may be the longer the processing time. ● Information ● Adjustment Figure 5-201 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 139 CHAPTER 5 TROUBLESHOOTING ● Motor / Sensor ● Scan test ● Firmware ● Imprinter ● Analog ● Network Figure 5-202 Figure 5-203 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 140 Move Check the motor operation. Position Check the position of tray, CIS, pickup roller. Cover Open Check the sensor operation. Panel Check the key in the display panel. Table 5-201a COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 141 Display the ink flushing count at once. Cumulative Count Display the total flush counts. Edit Change the value for the counts above. Cancel Cancel the changed value. Apply Save the changed value. Table 5-201b COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 142 Add notes to the registered firmware. Application information Display the version of the service tool (EXE file). Simulation mode A trial operation can be performed without connecting the scanner. Table 5-201c COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 143: Preparation
Specific files for each product (DLL file) ∙ DRUnificationTool.LOC Language localization file (LOC file) Only required for displaying Japanese ∙ UnificationToolU.LOC Language localization file (LOC file) Only required for displaying Japanese COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 144: How To Start And Finish
[End [Select Scanner] and if you register the Application] from [File] on the toolbar. firmware, select [Firm Registration]. However, if “Firmware version update” is performed, reset the power properly. 5-10 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 145: Application Information
Figure 5-209 Note: You cannot execute operations that re- quire communication with the scanner. 5-11 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 146: Information
1. Scanner Name 2. Background color This is used to check the scanner name. This is used to check the background color of the scanner. Figure 5-212 Figure 5-213 5-12 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 147: Firmware Version
Special serial number for main body Note: The [SERIAL NUMBER] above could not be changed in the market. If you re- placed the control PCB to the service parts, this number does not display. 5-13 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 149: Auto Power Off
After selecting, be sure to select the [Ap- Figure 5-224 ply] button on the information screen and save the settings. If the [Cancel] button is selected on the information screen, the changed settings are not saved. 5-15 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 150 And if the [Cancel] button is selected, Replacement Total operated time of the they are not saved. power PCB. This units is in “hours”. When you replaced, you have to input [0]. Table 5-202 5-16 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 151: Write File
 Operation Procedure 1) Select [Write file]. Figure 5-226 Figure 5-228 2) When the save screen is displayed, set the save location. Figure 5-227 3) The information is saved. 5-17 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 152: Adjustment
“Scaling”  ”Registration”  ”Density”. If previous adjustment results are fine as they are, an adjustment item can be omitted. However, making adjustments in the reverse order may have incorrect. 5-18 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 153: All
5) The adjustment sheet is ejected. The pro- glass. cess is completed when the progress 2) Place a single adjustment sheet in center screen disappears. with vertical direction like a figure below. 5-19 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 154: Scaling (Manual)
Therefore you Figure 5-235 can use the test sheet; TKM-02711, ad- justment sheet; 6Y3-6001 that is used for the automatic adjustment, or others. 5-20 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 155 5) Select [Scan test] button, and set the scan- ning conditions, then start a scanning. 6) The scanned image is displayed on pre- view window of [image 1]. Figure 5-237 Figure 5-236 5-21 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 156 If this happens, use the user ad- justment value as well. Or, replace the rollers. Figure 5-238 9) After you have set the value, click the [Ap- ply] button. 5-22 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 157: Registration (Manual)
For example, add [-1.0] mm to “Front: Top” if you want to make the reading start of the leading edge 1mm earlier on the front side, or add [1.0] if you want to subtract 1mm. 5-23 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 158: Density (Auto)
 For market items, perform this adjust- ment for density faults (including differ- Figure 5-242 ences in front and back densities), or af- ter replacing the control PCB. 5-24 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 159: Density (Manual)
Note: The recommended range is ±10 Exceeding this range may prevent im- age processing such as automatic size detection and B&W/color detection from running correctly. Figure 5-248 Figure 5-246 5-25 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 160: Motor / Sensor
Open the upper unit, and then select a cor- setting is set as “No buzzer”. responding button to turn on the LED. Se- lect the button again to turn off the LED. 5-26 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 161: Move
[Start] to run the motor. Select Select operating position for a motor, then [Start] again to stop the motor. select [Start] to run the motor. And motor stops. 5-27 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 162: Coveropen
Registration back sensor Paper (Pick) Pickup sensor Deskew (L) Skew sensor (left) Deskew (R) Skew sensor (right) Staple 1, 2, 3, 4 Figure 5-253 Staple sensor Table 5-205 Figure 5-254 5-28 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 163: Panel
When the micro SD card is set and made lit. And when you move a cursor to close the communication, its mark is lit. mark, its sensor name appears. Figure 5-256 Figure 5-255 5-29 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 164: Usb 3.1
When the imprinter door sensor is de- tected, its mark is lit. Note USB cable and tected, its mark is lit. computer should be conformed the USB 3.1 communication. Figure 5-258 Figure 5-257 5-30 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 165: Others
Door sensor Door sensor PickHP Pickup roller sensor Image HP Bottom Shading sensor (back) Image HP Top Shading sensor (front) FeedMotorLock (This is not necessary in market) Table 5-206 5-31 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 166: Firm Registration
Figure 5-263 Figure 5-261 4) When the file selection screen is displayed, select the file. Note: The file format is “mot”. The file name can be changed to anything. 5-32 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 167 Furthermore, an “ini” file that contains the setting conditions is saved at the same time. The following shows an ex- ample of the folder. Figure 5-265 5-33 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 168: Firm Load
1) Select the version to write and then select [Version up] in middle. Figure 5-269 4) When finished, the progress disappears and the complete screen appears. Select [OK]. Figure 5-267 Figure 5-270 5-34 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 169: Network Firmware
The rest of the procedure is the same as in “For registered firmware”. Note: This automatically detects whether the file is for the connected scanner and only executes writing if it is suitable. 5-35 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 170: Analog
The operation procedure is the same as that in “A. Information, 9. Write File.” For threshold values shown on the right side of analog data, “-“ is displayed if there are no threshold values. 5-36 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 171: Scan Test
They can be enlarged up to 10 times from the initial display state. Zoom (Image 2) Enlarges the image in [3] above using a slide bar. They can be enlarged up to 10 times from the initial display state. Table 5-207 5-37 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 172: Imprinter
Display and set a total count of the ink played in “Image 1”. flushing. Note: For the Flush count and cumulative count, you can change number when you select the “Edit” button in the right lower side. 5-38 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 173: Network
Display the Mac address of this main body. Note: The “Mac Address” cannot changed in the market. Note: When you change the network settings, you have to inform to user. 5-39 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 174: Obtainment Of Log Files
CHAPTER 5 TROUBLESHOOTING I. Other Function  Procedure 1. Obtainment of Log Files 1) Start “Canon imageFORMULA Driver Set- ting tool” and open [Diagnostic] tab. This is not function of the service tool. However, the software for this machine auto-...
Page 175 MB. Once this limit is exceeded, old data is deleted. When you delete the old log files data, follow the procedure below. 1) Start “Canon imageFORMULA driver set- ting tool” and open [Diagnosis] tab, then select [Delete] button for the [Delete the log file].
Page 176: Troubleshooting List
Failure ware All black/all white/all streaked Too dark/too light Black Borders Image slanted Streaks in image Outer area disappear Wrong image size Text cannot be seen Table 5-302 5-42 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 177: Operation Troubleshooting
Check the step 5. Power PCB Is the cable connected? Check the step 6. Connect the cable cor- rectly. Is the problem solved by End. replacing the PCB? Table 5-401 5-43 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 178: No Scanner Is Found
Control PCB Does a replacing of the End. control PCB fix the prob- lem? Table 5-403 Note: When the scanner is the LAN connection, the flatbed scanner cannot be used. 5-44 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 179: Scanning Does Not Start
Replace the parts. Control PCB Was the problem solved End. Main drive PCB by replacing each PCB? Sub-drive PCB Table 5-404 5-45 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 180: Scanner Does Not Feed Properly
Replace the parts. Control PCB Was the problem solved End. Main drive PCB by replacing the each Sub drive PCB PCB? Table 5-405 5-46 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 181: Scanning Speed Is Slow
Is the USB HUB sup- Use a USB HUB that sup- ported? ports it. The log file setting Is the log file setting set to Set to [Standard]. is [Full] [Full]? Table 5-406 5-47 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 182: Image Troubleshooting
Too light Streaks 1 Streaks 2 Streaks 3 Slanting Skew correction Wrong size Auto size With shadows Stretched Compressed Original document Missing leading Margin at leading edge edge Figure 5-501 5-48 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 183: Completely Black, Completely White, All Streaks
“Contrast” setting Is the “Contrast” properly Change the setting. set? “Density adjustment” Have you executed “Den- Execute the adjustment. sity adjustment” by service mode? Table 5-503 5-49 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 184: Black Borders Around Image
“IV. OPERATION straight? TROUBLESHOOTING, 4. Documents Are Not Fed Properly.” “Deskew” setting Is the “Deskew” set? Set the function. Slant can be corrected by image processing. Table 5-505 5-50 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 185: Streaks On Image
Step Check Item Result Action Locations Document Is there any black or deep Disable the functions such as the “Auto-detec- color on the document outer areas? tion”. Table 5-507 5-51 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 186: Wrong Image Size
“Advanced Text Enhance- ment” or “Active Thresh- old” is set? “Brightness” setting Is the problem solved when End. the “Brightness” setting is changed? Table 5-509 5-52 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 187: After Replacing Parts
“Counter” in the service mode. 5) Power PCB When the power PCB replaced, set the number of hours at replacement by the “Counter” in the service mode. 5-53 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 188 While feeding a sheet of paper, check the sensor and the feeding operation. If it is not corrected, retry the previous procedure. iv) If it is corrected, replace covers and check the operation again. 5-54 COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 193 Note: Rank symbol A: Equipment that each service technician must carry. B: Equipment that can be shared among a group of 5 service technicians. C: Equipment that each workshop needs to have. COPYRIGHT © CANON ELECTRONICS INC. 2018 CANON DR-G2140/G2110/G2090 FIRST EDITION...
Page 195 Prepared by Quality Assurance Center Canon Electronics Inc. 3-5-10, Shibakoen, Minato-ku, Tokyo 105-0011, Japan FIRST EDITION: AUG. 2018...
Page 196 0818CE...

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Canon imageFORMULA DR-G2140 Service Manual

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Summary of Contents for Canon imageFORMULA DR-G2140