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Troubleshooting and FAQs
If your phone appears following phenomenon in the process of
application, please read following relative information at first. If the
problems still cannot be solved, please contact with the distributor or
service provider.
Problem
Weak signal
Echo or
noise
Fail to use
some
functions
Charging
failure
Possible Cause
The area covered with
weak signal, such as
basement, and the area
near high-rise buildings.
The network is busy. For
example, you may fail to
make calls during rush
hours because of busy
network.
You are too far away
from station.
Poor network trunk.
Poor telephone line.
Your network service
provider does not support
such functions, or you
have not applied to
activate the functions.
The battery or charger is
damaged.
The temperature is lower
than 0 °C or higher than
45 °C.
Solution
Move to the area covered
with strong signal.
Avoid using mobile phone
during rush hours.
Contact your network service
provider for station location.
Press the End Key and dial
again.
Press the End Key and dial
again.
Contact your network
service provider.
Contact your local dealer.
Avoid charging battery at
too low or high temperature.
49
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