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" Troubleshooting
Problem
You cannot have a
conversation using the
cordless handset.
You cannot have a
conversation using the
optional headset.
Base unit
Problem
The base unit does not ring.
While programming or
searching, the base unit
starts to ring and stops the
program/search.
The base unit does not
display the caller's name
and/or phone number.
The base unit display exits
the Caller List.
When a second call is
received during a
conversation, the base unit
does not display the new
caller's information.
68
Cause and Remedy
≥When the optional headset is connected
(p. 62), you must use the headset to talk
with the caller. To have a normal
cordless phone conversation, disconnect
the headset.
≥Make sure that the headset is
connected properly (p. 62).
Cause and Remedy
≥The ringer volume is set to OFF. Select
HIGH or LOW (p. 20).
≥To answer the call, lift the handset or
(DIGITAL–SP-PHONE)
press
from the beginning after hanging up.
≥You need to subscribe to a Caller ID
service.
≥Other telephone equipment may be
interfering with your phone. Disconnect
it and try again.
≥Other electrical appliances connected to
the same outlet may be interfering with
the Caller ID information.
≥Telephone line noise may be affecting
the Caller ID information.
≥Do not pause for over 60 seconds while
searching.
≥The line mode selection is incorrect.
See page 16.
≥The caller requested not to send his/her
information. See page 29.
. Start again
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