Panasonic KXTG2512E Operating Instructions Manual
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Panasonic KXTG2512E Operating Instructions Manual

Digital cordless answering system
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TG251x_2xE(e).book Page 1 Monday, January 25, 2010 3:09 PM
Model shown is KX-TG2511.
Before initial use, see "Getting
Started" on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save
them for future reference.
This unit is compatible with Caller ID. You must subscribe to the appropriate
service offered by your service provider/telephone company.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q

Operating Instructions

Digital Cordless Phone
KX-TG2511E
Model No.
KX-TG2512E
KX-TG2513E
Digital Cordless Answering System
KX-TG2521E
Model No.
KX-TG2522E
KX-TG2523E
KX-TG2524E

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Summary of Contents for Panasonic KXTG2512E

  • Page 1: Operating Instructions

    Model shown is KX-TG2511. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. This unit is compatible with Caller ID. You must subscribe to the appropriate service offered by your service provider/telephone company.

  • Page 2: Table Of Contents

    TG251x_2xE(e).book Page 2 Monday, January 25, 2010 3:09 PM Table of Contents Introduction Intercom/Locator Model composition ....3 Intercom ..... . 32 Accessory information .

  • Page 3: Introduction

    TG251x_2xE(e).book Page 3 Monday, January 25, 2010 3:09 PM Introduction Model composition Base unit Handset Series Model No. Part No. Part No. Quantity KX-TG2511 KX-TG2511 KX-TG2511 KX-TGA250 series KX-TG2512 KX-TG2511 KX-TGA250 KX-TG2513 KX-TG2511 KX-TGA250 KX-TG2521 KX-TG2521 KX-TG2521 KX-TGA251 series KX-TG2522 KX-TG2521 KX-TGA251 KX-TG2523...
  • Page 4 *1 See page 4 for replacement battery information. *2 The handset cover comes attached to the handset. *3 PNLC1010ZM: Metallic grey PNLC1010ZT: Titanium black Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. Accessory item Model number Rechargeable P03P or HHR-4NGE...
  • Page 5 Customer Care Centre L For customers within the U.K.: 0844 844 3898 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: customer.care@panasonic.co.uk Direct Sales at Panasonic U.K. L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays).

  • Page 6: General Information

    L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.

  • Page 7: Important Information

    TG251x_2xE(e).book Page 7 Monday, January 25, 2010 3:09 PM Important Information Operating safeguards For your safety L Unplug the product from power outlets before cleaning. Do not use liquid or To prevent severe injury and loss of aerosol cleaners. life/property, read this section carefully before L Do not disassemble the product.

  • Page 8: Important Safety Instructions

    MH batteries AAA (R03) size. Base unit location/avoiding noise L Do not mix old and new batteries. The base unit and other compatible Panasonic L Do not open or mutilate the batteries. units use radio waves to communicate with Released electrolyte from the batteries is each other.

  • Page 9: Other Information

    TG251x_2xE(e).book Page 9 Monday, January 25, 2010 3:09 PM Important Information L Operating the product near electrical For more information about collection and appliances may cause interference. Move recycling of old products and batteries, please away from the electrical appliances. contact your local municipality, your waste disposal service or the point of sale where you purchased the items.
  • Page 10 TG251x_2xE(e).book Page 10 Monday, January 25, 2010 3:09 PM Important Information ■ Operating conditions: 0 °C – 40 °C, 20 % – 80 % relative air humidity (dry) *1 KX-TG2511/KX-TG2512/KX-TG2513 *2 KX-TG2521/KX-TG2522/KX-TG2523/ KX-TG2524 Note: L Design and specifications are subject to change without notice.

  • Page 11: Getting Started

    Setting up L USE ONLY Ni-MH batteries AAA (R03) size. Connections L Do NOT use Alkaline/Manganese/Ni- Cd batteries. L Use only the supplied Panasonic AC L Confirm correct polarities (S, T). adaptor PQLV219E. ■ Base unit Press plug firmly. “Click”...

  • Page 12: Note When Setting Up

    L It is normal for batteries not to reach the same telephone line jack using a T- full capacity at the initial charge. adaptor. Your Panasonic sales shop can Maximum battery performance is offer you more information about reached after a few complete cycles of connection possibilities.

  • Page 13: Controls

    TG251x_2xE(e).book Page 13 Monday, January 25, 2010 3:09 PM Getting Started A Navigator key – {^}, {V}, {<}, or {>}: Scroll through Controls various lists and items. – ? (Volume: {^} or {V}): Adjust the Handset receiver or speaker volume while talking.

  • Page 14: Turning The Power On/Off

    TG251x_2xE(e).book Page 14 Monday, January 25, 2010 3:09 PM Getting Started Item Meaning Power off Paging, intercom Press {ic} for about 2 seconds. mode. Handset is on an outside call. Initial settings L When flashing slowly: Symbol meaning: The call is put on Example: {V}/{^}: “Off”...

  • Page 15: One Touch Eco Mode

    TG251x_2xE(e).book Page 15 Monday, January 25, 2010 3:09 PM Getting Started – When the one touch eco mode is off: Date and time “Normal” is temporarily displayed and “ECO” goes off from the handset {j/OK} display. {V}/{^}: “Handset Setup” i Note: {j/OK} L When there is another cordless phone...

  • Page 16: Making/Answering Calls

    TG251x_2xE(e).book Page 16 Monday, January 25, 2010 3:09 PM Making/Answering Calls {V}/{^}: “Yes” i {j/OK} i Making calls {ic} Pause (for PBX/long distance service Lift the handset and dial the phone users) number. A pause is sometimes required when L To correct a digit, press {k/C}. making calls using a PBX or long distance service.

  • Page 17: Useful Features During A Call

    TG251x_2xE(e).book Page 17 Monday, January 25, 2010 3:09 PM Making/Answering Calls Note: Note: L You can also program the handset L To change the recall/flash time, see ringer volume beforehand (page 21). page 21. For call waiting or Call Waiting Caller ID service users Useful features during To use call waiting, you must first...

  • Page 18: Phonebook

    TG251x_2xE(e).book Page 18 Monday, January 25, 2010 3:09 PM Phonebook Press the dial key ({0} to {9}) which contains the character you are Handset phonebook searching for (page 33). L Press the same dial key The phonebook allows you to make calls repeatedly to display the first without having to dial manually.

  • Page 19: Copying Phonebook Entries

    TG251x_2xE(e).book Page 19 Monday, January 25, 2010 3:09 PM Phonebook Copying phonebook entries Available for: KX-TG2522/KX-TG2523/KX-TG2524 You can copy phonebook entries between 2 handsets. Copying an entry Find the desired entry (page 18). i {j/OK} {V}/{^}: “Copy” i {j/OK} Enter the handset number you wish to send the phonebook entry to.

  • Page 20: Programming

    TG251x_2xE(e).book Page 20 Monday, January 25, 2010 3:09 PM Programming Programmable settings You can customise the unit by programming the following features using the handset. Programming by scrolling through the display menus {j/OK} Press {V} or {^} to select the desired main menu. i {j/OK} Press {V} or {^} to select the desired item in sub-menu 1.
  • Page 21 TG251x_2xE(e).book Page 21 Monday, January 25, 2010 3:09 PM Programming Main menu Sub-menu 1 Sub-menu 2 Page – Handset Setup Set Date & Time – Ringer Setup Ringer Volume <Maximum> *4, *5 – Ringtone <Ringtone 1> Display Setup Select Language <English>...

  • Page 22: Special Programming

    Increasing the range of the base unit You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important:...

  • Page 23: Caller Id Service

    TG251x_2xE(e).book Page 23 Monday, January 25, 2010 3:09 PM Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the L This unit is Caller ID compatible.

  • Page 24: Erasing Caller Information

    TG251x_2xE(e).book Page 24 Monday, January 25, 2010 3:09 PM Caller ID Service {V}/{^}: Select the desired entry. i {j/OK} {V}/{^}: “Edit and Call” i {j/OK} Edit the number. L Press dial key ({0} to {9}) to add, {k/C} to delete. Erasing caller information {<} (y) {V}/{^}: Select the desired entry.

  • Page 25: Answering System

    TG251x_2xE(e).book Page 25 Monday, January 25, 2010 3:09 PM Answering System – If you recorded your own greeting message, the same message is still Answering system announced to callers even though their messages are not recorded. Available for: KX-TG2521/KX-TG2522/ KX-TG2523/KX-TG2524 Turning the answering The answering system can answer and system on/off...

  • Page 26: Greeting Message

    TG251x_2xE(e).book Page 26 Monday, January 25, 2010 3:09 PM Answering System Resetting to a pre-recorded greeting Greeting message message If you want to use a pre-recorded When the unit answers a call, a greeting greeting message once you record your message is played to callers.

  • Page 27: Remote Operation

    TG251x_2xE(e).book Page 27 Monday, January 25, 2010 3:09 PM Answering System L If “Messages Full” is shown on the *1 If pressed within the first 5 seconds of display, “Messages” and the total a message, the previous message is number of new messages are not played.

  • Page 28: Remote Access Code

    TG251x_2xE(e).book Page 28 Monday, January 25, 2010 3:09 PM Answering System Note: Remote access code L You can also leave a message just as A 3-digit remote access code must be any outside caller can. After the entered when operating the answering greeting message starts, press {*} to system remotely.

  • Page 29: Answering System Settings

    TG251x_2xE(e).book Page 29 Monday, January 25, 2010 3:09 PM Answering System from outside to listen to new messages Operation (page 28), you know that there are no End remote operation {*}{#} new messages when the phone rings for (or hang up) the 3rd time.
  • Page 30 TG251x_2xE(e).book Page 30 Monday, January 25, 2010 3:09 PM Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller.

  • Page 31: Voice Mail Service

    TG251x_2xE(e).book Page 31 Monday, January 25, 2010 3:09 PM Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 32: Intercom/Locator

    TG251x_2xE(e).book Page 32 Monday, January 25, 2010 3:09 PM Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2512/KX-TG2513/ Available for: KX-TG2522/KX-TG2523/KX-TG2524 KX-TG2512/KX-TG2513/ KX-TG2522/KX-TG2523/KX-TG2524 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can L If you receive an outside call while be made between 2 handsets.

  • Page 33: Useful Information

    TG251x_2xE(e).book Page 33 Monday, January 25, 2010 3:09 PM Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 33).
  • Page 34 TG251x_2xE(e).book Page 34 Monday, January 25, 2010 3:09 PM Useful Information Extended 1 character table (N) L The following are used for both uppercase and lowercase: Extended 2 character table (O) L The following are used for both uppercase and lowercase: Cyrillic character table (P) Helpline Tel.

  • Page 35: Error Messages

    TG251x_2xE(e).book Page 35 Monday, January 25, 2010 3:09 PM Useful Information Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Cause/solution L Recording was too short. Try again. Error L Phonebook copy failed (page 19).
  • Page 36 TG251x_2xE(e).book Page 36 Monday, January 25, 2010 3:09 PM Useful Information Problem Cause/solution The unit does not work. L Make sure the batteries are installed correctly (page 11). L Fully charge the batteries (page 11). L Check the connections (page 11). L Unplug the base unit’s AC adaptor to reset the unit and turn off the handset.
  • Page 37 TG251x_2xE(e).book Page 37 Monday, January 25, 2010 3:09 PM Useful Information Problem Cause/solution I cannot remember the PIN. L Change the PIN using the following method. {j/OK} {V}/{^}: “Base Unit Setup” i {j/OK} {V}/{^}: “Base Unit PIN” i {j/OK} {*}{7}{0}{0}{0} Enter the new 4-digit base unit PIN.
  • Page 38 TG251x_2xE(e).book Page 38 Monday, January 25, 2010 3:09 PM Useful Information Problem Cause/solution Noise is heard, sound cuts in L You are using the handset or base unit in an and out. area with high electrical interference. Re- position the base unit and use the handset away from sources of interference.
  • Page 39 TG251x_2xE(e).book Page 39 Monday, January 25, 2010 3:09 PM Useful Information Problem Cause/solution Caller information is slow to L Depending on your service provider/ display. telephone company, the unit may display the caller’s information at the 2nd ring or later. L Move closer to the base unit.
  • Page 40 TG251x_2xE(e).book Page 40 Monday, January 25, 2010 3:09 PM Useful Information Liquid damage Problem Cause/solution Liquid or other form of moisture L Disconnect the AC adaptor and telephone line has entered the handset/base cord from the base unit. Remove the batteries unit.

  • Page 41: Wall Mounting

    TG251x_2xE(e).book Page 41 Monday, January 25, 2010 3:09 PM Useful Information Changing the base unit PIN (Personal Identification Number) Important: L If you change the PIN, please make note of your new PIN. The unit will not reveal the PIN to you. If you forget your PIN, see page 37. {j/OK} {V}/{^}: “Base Unit Setup”...

  • Page 42: Conditions Of Guarantee

    8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No.

  • Page 43: Index

    TG251x_2xE(e).book Page 43 Monday, January 25, 2010 3:09 PM Index Power failure: 12 Power on/off: 14 Index Privacy mode: 21 Recall/flash: 17 Answering calls: 16 Redialling: 16 Answering system: 25 Repeater: 22 Call screening: 25 Ringer tone: 21 Erasing messages: 27, 28 Greeting message: 26 Speakerphone: 16 Greeting only: 30...
  • Page 44 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.

This manual is also suitable for:

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