Other Problems - Eizo DuraVision FDS1921T-GY User Manual

6-6. Other problems

Problem
1. The Setting menu does not appear
2. The "Smoothing" on the Setting menu
"Screen" cannot be selected
3. The auto adjustment function does not
work
4. No audio output
Possible cause and remedy
• Check whether the operation lock function is active (see
"3-4. Locking Operation Buttons" (page
• You cannot choose "smoothing" when the screen is
displayed in the following resolutions or settings.
- The resolution is 1280 × 1024
- Screen Size is "Normal"
• This function does not work during digital signal input.
• This function operates correctly when images are
displayed in the entire viewable area such as in Windows.
It does not work properly when an image is displayed only
on a part of the screen (command prompt window, for
example) or when a black background (wallpaper, etc.) is
in use.
• This function does not work correctly with some graphics
boards.
• Check whether the stereo mini jack cable is connected
properly.
• Check whether volume is set to 0.
• Check the setting of the PC and the audio playback
software.
• During DisplayPort signal input, check the "Source"
setting (see "3-2. Selecting sound source while using the
DisplayPort signal input" (page
20)).
19)).
Chapter 6 Troubleshooting
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