Compaq Utilities; Getting Ready; Preparing The Computer - Compaq Deskpro 2000 Maintenance & Service Manual

2
chapter
C U
OMPAQ
This chapter contains descriptions of Compaq utilities that can be helpful when servicing the Compaq
Deskpro 2000 Series of Personal Computer. These utilities include:
Configuration and Diagnostics
ROMPaq
Compaq Intelligent Manageability
Compaq Insight Manager
Prefailure Warranty
See Appendices E, F, and G for error codes, error messages, and other troubleshooting techniques.
The Configuration and Diagnostics utilities are located on a hard disk partition on the computer.
These utilities include Create a Diagnostics Diskette, Setup, TEST, and INSPECT.
You can run Configuration and Diagnostics from diskette, or use the Support Software CD to install a
system partition containing Configuration and Diagnostics utilities.
Use the Compaq Configuration and Diagnostics utilities in the following instances:
When a system configuration error is detected during the Power-On Self-Test (POST).
To change factory default settings for some of the computer features.
To change the system configuration, which is sometimes necessary when you add or remove
optional hardware.
To set system configuration features.

2.1 Getting Ready

2.1.1 Preparing the Computer

If you encounter an error condition, complete the following steps before starting problem isolation
procedures:
1. Ensure proper ventilation. The computer should have a 3-inch (7.6-cm) clearance at the front and
back of the system unit.
2. Turn off the computer and peripheral devices.
TILITIES
Compaq Deskpro 2000 Series of Personal Computers 2-1