Toshiba STOR.E TV+ User Manual page 47

Answer:
Close all programs that might be accessing data on STOR.E TV+, including
Windows or Internet Explorer. If this does not work, close all programs and
wait 20 seconds, then try again. If it still does not work, you can shut down
STOR.E TV+ and disconnect the USB cable.
Question 3:
If connecting the STOR.E TV+ to the computer first, then boot the computer,
some computers may be not able to start up.
Answer:
1. In the BIOS interface, don't set the priority for booting the computer to
the USB device.
2. Unplug the USB cable, restart the computer, then connect the device to
the computer.
Network issues
Question 1:
Why are there interruptions when playing movies from my local network?
Answer:
This could be due to energy saving settings of the computer or the NAS
has interrupted the connection. If the energy saving settings of your
computer or your NAS are active, then they can go into an idle state or
sleep mode even though they are being accessed via the network. During
sleep mode no data is transferred via the network. Adjust the energy saving
settings of the media source to prevent it going into a sleep mode while you
play files via the network.
Question 2:
I want to access files with STOR.E TV+ that I have shared on my network.
My home network is working correctly, but STOR.E TV+ does not list the
files.
Answer:
This problem may have several causes. Please check the following items:
1. Ensure the network cable is connected properly on both ends, i.e. to
STOR.E TV+ and to your network.
2. Ensure that the computer you want to access is running and not in
standby or idle mode.
3. Check the network and file sharing settings on your computer.
4. Check that you have entered the correct user name and password.
Please note that they are case sensitive.
5. Make sure that your firewall settings permit STOR.E TV+ to access your
computer.
User's Manual
STOR.E TV+
EN-47