Table of Contents
Advertisement
Symptom
I have an Android device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them.
I have an iOS device that is correctly
connected, I have restarted my apps and they
are running but the system still cannot find
them.
I have an Android device running a media app
which the system has found but I cannot hear
the sound, or the sound is very quiet.
I have an Android device running a number
of compatible apps but the system cannot find
all of them.
SYNC™ 3
– An issue on some older versions of the Android operating system could result in apps
not being found.
•
Switch Bluetooth® off and on again to force the system to reconnect to your device.
– Cable connection issue.
•
Disconnect the cable from your device, wait for a moment and then connect it again
to force the system to reconnect to your device.
– Device volume is low.
•
Turn the volume up on your device.
– Device limitation. If you have more apps running on your device than the number of
available Bluetooth® links, the system cannot find all of them.
•
Close some of the apps to allow the system to find those that you want to use.
568
Possible Cause and Resolution
Advertisement
Table of Contents
Troubleshooting
