Solving Hard Drive Problems - Compaq Armada 4100 Reference Manual

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Solving Hard Drive Problems

Some common causes and solutions for hard drive problems are
listed in the following table. Chapter 13, Diagnostics, also may
help you solve hard drive problems.
Problem
Reading the hard drive
takes an unusually
long time after
restarting the
computer.
Hard drive error
occurs.
Newly installed hard
drive does not work.
CAUTION: Remove or install the hard drive only when the computer is
off, unplugged, and the battery pack is removed. Do not remove or
install a hard drive while the computer is on, in Suspend, or in
Hibernation.
Hard Drive Problems and Solutions
Possible Cause
System entered
Hibernation due to
low-battery condition
and is now exiting
from it.
Hard drive has bad
sectors or has failed.
Hard drive is not
seated properly.
Hard drive was
removed and replaced
while computer was
on, in Suspend, or in
Hibernation.
CAUTION: You should maintain an up-to-date backup of your hard
drive at all times in case of errors or failures.
Solution
Give the system time to
restore the previously saved
data to its exact state before
Hibernation.
Run ScanDisk utility; check
the box "Automatically fix."
Reformat the hard drive.
Contact your Compaq
authorized service provider.
Turn off and unplug the
computer. Remove the battery
pack. Remove and reinstall
the hard drive.
Turn off the computer; then
turn it on again.
Before removing the hard
drive, make sure computer is
off, unplugged, and the
battery pack is removed.
Troubleshooting 14-7