Troubleshooting; Checklist - Compaq Armada 4100 Reference Manual

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Chapter 14

Troubleshooting

This chapter provides information on how to identify and correct
some common hardware, memory, and software problems. It also
explains several types of common messages that can be
displayed on the screen. Troubleshooting information is provided
on the following pages for:
Battery
Diskettes/Diskette drive
Hard Drive
Hardware Installation
Keyboard/Numeric Keypad
Memory
Monitor

Checklist

If you encounter some minor problem with your computer or
software application, go through the following checklist for pos-
sible solutions before running the diagnostic utilities:
Is the computer connected to an external power source, or
does it have a fully charged battery pack installed?
Is the computer turned on and the power/suspend indicator
light on?
Are all cables connected properly and securely?
Have you installed printer drivers for each application?
Did the diskette drive contain a non-bootable diskette when
you turned on the computer?
If correcting the items on this checklist does not solve the
problem, you may wish to run the Computer Checkup utility.
Refer to Chapter 13, Diagnostics, for more information.
PC Cards
Pointing Device
Power
Printer
Screen
Software applications
Sound problems
Troubleshooting 14-1