Getting Technical Support - NorthStar 2505 Installation Manual

SECTION ONE Introducing the 2505
Getting technical
support
You can email the
Northstar Service
Department directly from
Northstar's website,
www.northstarcmc.com.
Here, you also can access
additional technical
information under either
the Support or Manuals
link (from this link you can
automatically open
manuals online using
Adobe's Acrobat Reader.
Page 2
•
troubleshooting
•
NMEA output protocol
After you've followed the instructions in this manual, if you
need additional technical or operations support, or if you have
any other service-related questions, please contact your dealer
or the Northstar Service Department. You can reach Northstar
by email, fax, U.S. mail, or phone as described in Table 1 below.
You can also visit Northstar's website for additional
service-related information.
Please have the 2505's serial number available and be as
complete and accurate as possible when describing the
problem. This ensures that a Northstar service technician can
research the issue and provide the quickest possible response.
Northstar's Service Department is available between 9:00 AM
and 5:00 PM Eastern Time, Monday through Friday, excluding
major holidays.
If you're looking for an authorized Northstar dealer, or product
information and brochures, contact the Northstar Sales
Department.
Table 1: Contacting Northstar
Email:
Service: service@northstarcmc.com
Sales: sales@northstarcmc.com
Fax:
Service: 978/897-1595
Sales: 978/897-7241
Telephone:
Main number: 978/897-6600 or 800/628-4487
U.S. mail:
30 Sudbury Road
Acton, MA 01720
Website:
www.northstarcmc.com (you can send email to
Northstar directly from this site)
2505 INSTALLATION MANUAL, Revision A