Fixed Issues - Nortel Quality Monitoring Release Note

September 2007

Fixed issues

Incident
number
66353
50145
64751
65718
63529
63153
66062
64358
58710
63624
63151
60841
Release Notes
Description
Upgrade- The dbutils32 should upgrade the configured DB
even if it is Remote db.
SQLDBMS.dll is causing mtfilter to lose connx to database
Export functionality is failing for Chinese and Japanese.
Dynamic Terminal assignment for Agents in a Free Seating
environment is not happening properly
Localization: (French machine)- Due to the Date Format
Issue the Calls made after 12th of Every month the R5
Balance server does not makes an entry to database.
Japanese Quality Server not able to create ODBC DSNs
Agent log files growing rapidly at a rate of 50k a sec (approx)
Localization (Simplified Chinese): WAVI is Failing in
Chinese Language.
AIMCO - WAVI - PC Speaker function just stops working
Witness Services is shown as started in Service Mode with
Empty Database
Client32.exe: Client application will not come up in Italian
OS
544 Alydar: Language & Internationalization-Quality
(Agent)
Release Notes
17