Utilities; Cp System Backup-Restore Procedure; Cpmodemsecure Tool - Nortel CallPilot Mini Release Note

1.6a service update

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4 Utilities

1. Copy the executable file, CallPilotBRU.exe, from the CP Utilities zip file to a location on

your local PC.

2. Select the Backup/Restore item under Operations in CallPilot Manager. Close the

browser window. The CallPilot system will reboot automatically into safe mode.

3. Create a directory on your PC to hold the files if performing a backup or getting log files.

4. Run the Backup/Restore utility.

5. The CallPilot boots up automatically once Backup/Restore is completed, and returns to

its normal state.

For specific instructions, please refer to the CallPilot Mini Installation and Maintenance Guide.

To activate the modem, follow the steps described in the CallPilot Modem Access.ppt document.

1. You must configure the modem password and log in to the system administrator's

mailbox using the modem password rather than the system administrator's password.

Once the modem password has been accepted you will hear "one moment please".

"One moment please" is played repeatedly while the system attempts to acquire the

resources to enable the modem. If the resources can be acquired you will hear a "5, 4, 3,

2, 1" countdown. This is your cue to transfer the call to your modem.

2. If resources cannot be acquired you will hear "one moment please" repeated 5 times

followed by "exiting the system, goodbye".

3. The user must be on an external line for the modem resources to be acquired. If the user

is on an internal line the call will be dropped with "exiting the system, goodbye" after the

modem password is accepted.

Issue 1.3

CallPilot Mini v1.6a Service Update

Release Notes

Page 10 of 15

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