Business Communications Manager Features; Answer A Second Call; Recovery Of First Party During A Call - Nortel C4010 User Manual

Business Communications Manager features

Use the interactive keys to access features, or dial the access codes in the
following table. System features can vary, based on markets and customized
numbering plans. If the following feature access codes in Table 3 do not
operate as indicated, contact your system administrator.
Table 3
BCM feature access codes
Feat ure
Call second party during a call

Recovery of first party during a call

Toggle between two parties during a call R 2
3-way conference call during a call

Answer a second call

Call forwarding on busy
Cancel call forwarding on busy
Call forwarding on no answer
Cancel call forwarding on no answer
Immediate call forwarding to another
extension (including voice mail)
Cancel immediate diversion
Cancel all types of diversions
Note: Press the message waiting indicator to dial the Voice Mail DN. Enter
your password to access your voice messages.
Answer a second call
While on a call, if a second call is presented, press R*5 to put the first call on
hold and answer the second call.
Recovery of first party during a call
If you want to release the second call and re-connect to the original call, press
R1.
Standard 2.00
Fe at ures
Dial a cc es s c ode
R internal or external number
R 1
R 3
R * 5
2 3 external number
X
# 2 3
2 2 external number
X
# 2 2
4 external number
X
Note 1
# 4
# 2 0
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