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33.11 Data troubleshooting
Instrument, engine or other system data is unavailable at all displays
Possible causes
Data is not being received at the
display(s).
Data source (e.g. instrument display
or engine interface) is not operating.
Software mismatch between
equipment may prevent
communication.
Instrument or other system data is missing from some but not all displays
Possible causes
Network connection problem.
Software mismatch between
equipment may prevent
communication.
416
Possible solutions
• Check transmitted data is
compatible with your display.
Refer to MFD supported PGN list.
• Check the data bus (e.g.
SeaTalk
ng
) wiring and
connections.
• Check the source of the missing
data (e.g. instrument display or
engine interface).
• Check power to the data bus.
• Check the Raymarine website
and ensure all your Raymarine
products have the latest software.
Possible solutions
• Check that all required equipment
is connected to the same network.
• Check correct operation of
network switch, if used.
• Check network cabling is correct
and free from damage.
Check all MFDs are using the same
version of software.
33.12 Touchscreen troubleshooting
Touchscreen does not operate as expected.
Possible causes
Touch lock is enabled.
Screen is not being operated with
bare fingers, for example gloves are
being worn.
Saltwater deposits on the screen.
Possible solutions
Disable TouchLock, using the power
button..
Bare fingers must make contact
with the screen for correct
operation. Alternatively you may
use conductive gloves.
Carefully clean and dry the screen
with a damp non-abrasive cloth.
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Table of Contents
Troubleshooting
