0106/010B Jam Code Due To The Soiled Duplex Merging Roller - Canon imageRUNNER ADVANCE C3330 Series Troubleshooting Manual

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0106/010B Jam Code due to the soiled duplex merging roller

[Symptom]
0106 jam or 010B jam occurs. Or no paper leading edge margin may occur.
0106 : Fixingt Delivery Sensor Delay jam
010B : Pre-Registration Sensor Delay jam
[Cause]
Some preprinted paper such as preprinted postcard is coated with powder in order to prevent each paper from sticking. When
such paper is passed, the duplex merging roller gets dirty and paper feeding failure occurs. This causes the above-mentioned
symptom.
[Service work]
When the symptom occurs, clean the duplex merging roller by following the steps below :
1) Fully open the right door of the main unit.
2) Remove duplexing guide assembly [1]. (two screws [2])
3) Remove stoppers (front/back) [2] of the dulexing guide assembly [1] by rotating it in the direction of the arrow.
4) Push up the duplex guide assembly and remove it by rotating it up to its removable position.
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