Argox P4 Series User Manual
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Summary of Contents for Argox P4 Series
- Page 1 P4 Printer User Manual P4-250 / P4-350 / P4-650 http://www.argox.com service@argox.com Version: 1.8...
- Page 2 P4 Series User Manual FCC ID In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. FCC Warning This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
- Page 3 P4 Series User Manual ∙ Disassemble or modify this product. ∙ Remove the certificate label (serial number seal) affixed to this product. Use of this product near microwave and/or other Wireless LAN equipment, or where static electricity or radio interference is present, may shorten the communication distance, or even disable communication.
- Page 4 ARGOX Corporation takes steps to assure that the company’s published engineering specifications and manuals are correct; however, errors do occur. ARGOX reserves the right to correct any such errors and disclaims any resulting liability. In no event shall ARGOX or anyone else involved in the...
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Page 5: Table Of Contents
P4 Series User Manual Contents Introduction ......................1 Features ....................... 1 Unpacking ....................2 Understand your printer ................4 1.3.1 Perspective view ................4 1.3.2 Back view ..................5 1.3.3 Interior view I ................. 6 1.3.4 Interior view II ................7 Printer lights .................... - Page 6 P4 Series User Manual Maintenance ......................50 Cleaning ..................... 50 4.1.1 Printhead ..................50 4.1.2 Media housing ................51 4.1.3 Sensor................... 52 4.1.4 Platen roller .................. 53 Troubleshooting ....................54 Printer issues ..................... 54 Media issues ....................54 Ribbon Problems ..................56 Other issues ....................
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Page 7: Introduction
P4 Series User Manual 1 Introduction Thank you for purchasing a ARGOX P4 printer. This manual provides information about how to set up and operate your printer, load the media and solve common problems. 1.1 Features ￭ Various Connectivity Options USB, Ethernet, RS-232 ￭... -
Page 8: Unpacking
P4 Series User Manual 1.2 Unpacking Make sure all of the following items are included in your package. ARGOX P4 Printer Quick Installation Guide AC Power Cord Power Supply USB Cable Ribbon Core (1 inch) Platen Support Roller Ribbon Core (0.5 inch) - Page 9 When you receive the printer, open the package immediately and inspect for shipping damage. If you discover any damage, contact the shipping company and file a claim. ARGOX is not responsible for any damage incurred during shipping. Save all package materials for the shipping company to inspect.
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Page 10: Understand Your Printer
P4 Series User Manual 1.3 Understand your printer 1.3.1 Perspective view LED2 LED1 Feed Button... -
Page 11: Back View
P4 Series User Manual 1.3.2 Back view Power Switch RS232 Power Jack USB A USB B Caution The areas indicated by the ellipse have sharp edges. To avoid injury, be careful not to touch them when handling the printer. Caution To avoid injury, be careful not to trap your fingers in the Paper... -
Page 12: Interior View I
P4 Series User Manual 1.3.3 Interior view I Ribbon Supply Wheel Take-Up Wheel Media Roll Holders Module Release Latch... -
Page 13: Interior View Ii
P4 Series User Manual 1.3.4 Interior view II Printhead Media Shaft Lock Button Transmissive Sensor Reflective Sensor Media Guides Platen Roller Warning The printhead becomes very hot during printing. Do not touch the printhead or touch around it directly after printing. By doing so you... -
Page 14: Printer Lights
P4 Series User Manual 1.4 Printer lights There are two LED lights that show the status of your printer. 1.4.1 Status lights Status lights help you check printer’s condition. The following tables show the blinking speed of status lights and the conditions they indicate. - Page 15 P4 Series User Manual In pause. Green Green The printer is transmitting data. Green Green Green Green TPH high temperature. The printer is writing data to the flash or USB memory. Green Green The USB memory is being initialized. Paper jam.
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Page 16: System Mode
P4 Series User Manual Flash ROM on the CPU board error or USB memory error. USB r/w An erase error has occurred when formatting error the USB memory. Unable to save files due to insufficient USB memory. 1.4.2 System mode The system mode consists of status light color combinations. -
Page 17: Get Started
P4 Series User Manual 2 Get started This chapter describes how to set up your printer. Caution Do not use your printer in areas exposed to splashing water or any other liquid. Caution Do not drop your printer, or place it in an area subject to humidity, vibration or shock. -
Page 18: Turn On/Off Your Printer
P4 Series User Manual 2.2 Turn on/off your printer When your printer is connected to a host (a computer), it is good to turn on the printer before turning on the host, and turn off the host before turning off the printer. -
Page 19: Turn Off Your Printer
P4 Series User Manual 2.2.2 Turn off your printer 1. Make sure LED 2 is off and LED 1 is solid green before turning off the printer. 2. To turn off your printer, turn off the Power Switch as below. The “O” is the OFF position. -
Page 20: Load Media
P4 Series User Manual 2.3 Load media There are various types and sizes for the media roll. Load the applicable media to satisfy your need. 2.3.1 Prepare media The inside wound and outside wound media roll can be loaded into the printer the same way. -
Page 21: Place A Media Roll
P4 Series User Manual 2.3.2 Place a media roll 1. Open the top cover of the printer. 2. Press the switch lock on the Media Roll Holders to slide them outward, and place the media roll between the holders. Adjust the media roll so its print side is facing up, and make sure it is clamped tightly by the holders. - Page 22 P4 Series User Manual 3. Push the Module Release Latch to open the printer module. 4. Press the Lock button on the Media Guides to slide them outward.
- Page 23 P4 Series User Manual 5. Pull the media until it reaches out of the printer. 6. Put the media under the Media Shaft and center it between the Media Guides.
- Page 24 P4 Series User Manual 7. Close the printer module and press down firmly at its both sides, until you hear a click.
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Page 25: Test Media Feed
P4 Series User Manual 2.3.3 Test media feed 1. Turn on the printer, and press the FEED button to feed a label. 2. Flip the media and tear it along the edge of the top cover. -
Page 26: Media Types
P4 Series User Manual 2.4 Media types Your printer supports various media types, including non-continuous media, continuous media, and fanfold media. The following table provides details about them. Media Type Looks Like Description Non-Continuous Non-continuous media is the typical media for Media bar code printing. - Page 27 P4 Series User Manual Media Type Looks Like Description Fanfold Media Fanfold media is in continuous form, but it can be used as non-continuous media, because its labels are separated by folds. Some fanfold media also has black marks or liners.
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Page 28: Paper Support Roller
P4 Series User Manual 2.5 Paper Support Roller Important if the label length is less than 45 mm, width is less than 50 mm, gap is more than 3 mm, and the media roll is outside wound. We recommend you use the paper support roller A paper support roller is used to prevent paper jam. -
Page 29: Placing Ribbon Roll
P4 Series User Manual 2.6 Placing Ribbon Roll 1. Open the top cover of the printer. 2. Push the Module Release Latch to open the printer module. - Page 30 P4 Series User Manual 3. Lift the printer module to reveal the Supply Wheel. Supply Wheel 4. Do the following to install both rolls: To load the supply roll, align the notches on the left side and press the roll to the...
- Page 31 P4 Series User Manual To load the take-up roll, align the notches on the left side and press the roll to the take-up hub, and then press the right side of the roll to the hole. 5. Pull the ribbon from the supply roll and tape it on the take-up roll.
- Page 32 P4 Series User Manual 6. Close the printer module and press down firmly at its both sides, until you hear a click. 7. Rotate the Take-Up Wheel to straighten the ribbon and reduce its wrinkles. Note For the supply hub, the ribbon wind direction can be coated side in (CSI) or coated side out (CSO);...
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Page 33: Media Sensing
P4 Series User Manual 2.7 Media sensing P4 printers offer two types of media sensor: transmissive and reflective. They are used for detecting specific media types. 2.7.1 Transmissive sensor The transmissive sensor is fixed and placed near the center of the printhead. -
Page 34: Reflective Sensor
P4 Series User Manual 2.7.2 Reflective sensor The reflective sensor is movable within the entire width of the media. It detects gaps, notches and black marks not located at the center of the media. Multi Columns Notch Black Mark Flip the media so the black-mark side is facing down to align with the sensor. -
Page 35: Printer Operation
P4 Series User Manual 3 Printer operation This chapter provides information about printer operation. 3.1 Printing Media Calibration & Configuration You will want the printer to work properly before starting your print jobs. To do this, you need to calibrate the media sensor. Printers provide transmissive and reflective sensor calibration. -
Page 36: Self Test
P4 Series User Manual 3.2 Self test The printer can run a self test to print a configuration label, which helps you understand current settings of the printer. 1. Turn off the printer. 2. Press and hold the FEED button, and turn on the printer. - Page 37 P4 Series User Manual...
- Page 38 P4 Series User Manual 1. Version Information The firmware version and its build date. 2. Standard RAM Display SDRAM size. 3. Available RAM RAM is able to be used. 4. Flash Type The flash memory type and size. 5. Available Flash Flash is able to be used.
- Page 39 P4 Series User Manual 17. Print Method It is thermal transfer printing. 18. Print Length Display total print length. 19. Cut Count It counts the times the cutter cuts. 20. RS232 Protocol It lists RS-232C settings in the following order: baud rate, data length, parity check, stop bit and flow control.
- Page 40 P4 Series User Manual 31. DHCP When DHCP is enabled, it assigns a dynamic IP address to the printer automatically. 32. DHCP Client ID It is an arbitrary value sent to the DHCP server to reserve an IP address for the printer.
- Page 41 P4 Series User Manual 44. TPH and Cutter Offset This is for developers to debug. 45. Reflective Sensor Gap Calibration This is for developers to debug. 46. See-Through Sensor Gap Calibration This is for developers to debug. 47. Reflective Sensor Profile This is for developers to debug.
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Page 42: Restore Your Printer
P4 Series User Manual 3.3 Restore your printer By resetting your printer, you can return your printer to the state it was in when you receive it. This can help you solve some problems caused by settings changed during the printing. -
Page 43: Communications
P4 Series User Manual 3.4 Communications 3.4.1 Interfaces and Requirements This printer comes with USB type A and type B interface, a nine-pin Electronics Industries Association (EIA) RS-232 serial data interface. USB Interface Requirements The Universal Serial Bus (USB) interface is compatible with your existing PC hardware. -
Page 44: Driver Installation
XP/ Vista/ Windows 7/ Windows 8/ Windows 10, supporting 32-bit/ 64-bit operation systems. With this driver you can operate any popular Windows software applications including Argox Bartender UL label editing software or MS Word, etc., to print to this printer. -
Page 45: Installing A Plug And Play Printer Driver (For Usb Only)
Click Cancel and do not install the driver using this wizard. 3. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…” and click "Next". - Page 46 P4 Series User Manual 4. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 5. Click "Finish".
- Page 47 P4 Series User Manual 6. Select Install printer drivers and Click "Next" 7. On the Seagull Driver Wizard prompt, select the first radio button to “Install a driver for a Plug and Play printer” Then click “Next.”...
- Page 48 P4 Series User Manual 8. Enter Printer name (i.e. Argox P4-250 PPLB) and select "do not share this printer”, and click "Next" 9. Check all the data on the showing screen, if it is correct, click "Finish".
- Page 49 P4 Series User Manual 10. After the related files have been copied to your system, click "Finish". 11. After driver installation is complete, click "Close". The driver should now be installed.
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Page 50: Installing A Printer Driver (For Other Interfaces Except Usb)
Connect the Parallel cable, Serial cable, or Ethernet cable to the proper port on the printer and on your computer. 2. Run the driver from Argox website. On the prompt, Windows Printer Driver, select “I accept…”and click "Next". - Page 51 P4 Series User Manual 3. Assign the directory to keep Seagull driver, (for example: C:\Seagull) and click "Next". 4. Click "Finish".
- Page 52 P4 Series User Manual 5. Select Install printer drivers and Click "Next" 6. Make sure printer is connected to PC, select “Other” and click “Next”:...
- Page 53 P4 Series User Manual 7. Select model & emulation - the following examples are based on model P4-250 PPLB: 8. Select the port of the printer and click "Next".
- Page 54 P4 Series User Manual 9. Enter Printer name (i.e. Argox P4-250 PPLB) and select "do not share this printer”, and click "Next". 10. Check all the data on the showing screen, if it is correct, click "Finish".
- Page 55 P4 Series User Manual 11. After the related files have been copied to your system, click "Finish". 12. After driver installation is complete, click "Close". The driver should now be installed.
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Page 56: Maintenance
P4 Series User Manual 4 Maintenance This chapter describes routine cleaning procedure. 4.1 Cleaning To maintain print quality and prolong the printer’s life, you need to perform some routine maintenance. Daily maintenance should be done for high volume printing, and weekly for low volume printing. -
Page 57: Media Housing
P4 Series User Manual Note Printhead warranty becomes void if printhead’s serial number is removed, altered, defected, or made illegible, under every circumstance. 4.1.2 Media housing Use a soft cloth to clean the dust, dirt or debris built up on the Media Roll Holders, Media Guides and media path. -
Page 58: Sensor
P4 Series User Manual 4.1.3 Sensor Media sensors may not be able to detect the media correctly if it becomes dirty. 1. Moisten a soft cloth or a cotton swab with absolute ethyl alcohol. 2. Gently brush sensors to remove the dust away. -
Page 59: Platen Roller
P4 Series User Manual 4.1.4 Platen roller The platen roller is also important for print quality. Dirty platen roller may damage the printhead. Clean the platen roller right away if the adhesive, dirt or dust accumulates on it. 1. Moisten a soft cloth with absolute ethyl alcohol. -
Page 60: Troubleshooting
P4 Series User Manual 5 Troubleshooting This chapter provides the information about printer problems and solutions. 5.1 Printer issues The printer is not turned on Did you attach the AC power cord? Make sure the power supply’s connector is inserted into the printer power jack. - Page 61 P4 Series User Manual The printing position is not correct Did you use the correct media type for printing? The media is not loaded correctly. See Section 2.3, “Loading Media” to reload the media. The media sensor needs to be calibrated. See Section 3.1, “Media Sensor Calibration”...
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Page 62: Ribbon Problems
P4 Series User Manual 5.3 Ribbon Problems The ribbon is out Load a new ribbon roll. The ribbon is broken Check the print darkness and adjust it if it is too high, and take the following steps to fix the broken ribbon: Unload the ribbon supply roll and take-up roll from the printer. -
Page 63: Other Issues
P4 Series User Manual 5.4 Other issues There are broken lines in the printed label The ribbon is wrinkled. Adjust or reload the ribbon. Or, print a few labels until the wrinkled part goes away. The printhead is dirty. Clean the printhead. -
Page 64: Specifications
P4 Series User Manual 6 Specifications This chapter provides specifications for the printer. Specifications are subject to change without notice. 6.1 Printer Model P4-250 P4-350 P4-650 Print method Direct Thermal and Thermal Transfer Resolution 203 dpi (8 dots/mm) 300 dpi (12 dots/mm) -
Page 65: Media
P4 Series User Manual LED: Red and Green (Various Combinations: Amber) LED: Red and Green (Various Combinations: Amber) Agency Listing CE, FCC, cULus, RoHS, BSMI, RCM, CB, BIS 6.2 Media Properties Description Media Size Continuous Mode Length: 8 ~ 997 mm (including liner 10 ~ 999 mm) Width: 22.4 ~ 115 mm (including liner 25.4 ~ 118 mm) -
Page 66: Fonts, Barcodes, And Graphics Specification
P4 Series User Manual 6.3 Fonts, Barcodes, and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulations PPLA, PPLB, and PPLZ are printer programming languages, through which the host can communicate with your printer. - Page 67 P4 Series User Manual Printer Programming Language PPLB Programming Language PPLB Internal fonts 5 fonts with different point size 8 bits code page : 437, 850, 852, 860, 863, 865, 857, 861, 862, 855, 866, 737, 851, 869, 1252, 1250,...
- Page 68 P4 Series User Manual Printer Programming Language PPLZ Programming Language PPLZ 8 (A~H) fonts with different point size 8 AGFA fonts: 7 (P~V) fonts with fixed different Internal fonts point size (not scalable) 1 (0) font with scaling point size...
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Page 69: Bluetooth
P4 Series User Manual 6.4 Bluetooth Properties Bluetooth I/F Standard Bluetooth 2.1 Enable Device BT PRINTER Operating Temperature 41°F (5°C) ~ 104°F (40°C) Storage Temperature -4°F (-20°C) ~ 140°F (60°C) Operating Humidity 25 ~ 85 % Non-condensing R.H Storage Humidity 10 ~ 90 % Non-condensing R.H... -
Page 70: Ethernet
P4 Series User Manual 6.5 Ethernet Properties Description Port RJ-45 Speed 10Base-T/100Base-T (Auto Detecting) Protocol ARP, IP, ICMP, UDP, TCP, HTTP, DHCP, Socket, LPR, IPv4, SNMPv2 Mode TCP Server/Client, UDP Client Technology HP Auto-MDIX, Auto-Negotiation 6.6 Wireless LAN (Option) Properties... - Page 71 P4 Series User Manual Properties Wireless LAN I/F 802.11n Method IEEE802.11n OFDM method Channel (US)1-11ch (JP/DE)1-13ch Data Transmission 20MHz : 6.5M / 7.2M / Speed/Modulation 13M / 14.4M / 19.5M / 21.7M / 26M /28.9M / 39M / 43.3M / 52M / 57.8M / 58.5M / 65M /...
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Page 72: Electrical And Operating Environment
P4 Series User Manual 6.7 Electrical and operating environment Properties Range Power Supply Voltage: AC 100 V ~ 240 V ± 10 % (full range) Frequency: 50 Hz - 60 Hz ± 5 % Power Consumption Temperature Operating: 41°F (5°C) ~ 104°F (40°C) Storage: -4°F (-20°C) ~ 140°F (60°C) -
Page 73: Interfaces
P4 Series User Manual 6.9 Interfaces This section provides information about IO port specifications for the printer. 6.9.1 USB There are two common USB connectors. Typically, type A is found on hosts and hubs; type B is found on devices and hubs. The figure below shows their pinouts. -
Page 74: Ethernet
P4 Series User Manual 6.9.2 Ethernet The Ethernet uses RJ-45 cable, which is 8P8C (8-Position 8-Contact). The figure below shows its pinout. Signal Transmit+ Transmit- Receive+ Reserved Reserved Receive- Reserved Reserved... -
Page 75: Rs-232C
P4 Series User Manual 6.9.3 RS-232C The RS-232C on the printer is DB9 female. It transmits data bit by bit in asynchronous start-stop mode. The figure below shows its pinout. Signal Description No Function Transmit Receive No Function Ground No Function...