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Troubleshooting
Problem
Cause
The prepared
Filled beyond capacity.
meal is half-raw.
The ratio of the amount of water
and the ingredients is incorrect.
Foreign objects in the appliance
interior.
The pan is deformed.
Fault in the appliance.
Fault in the sensor.
The prepared
There is dirt underneath the pan. Thoroughly clean the pan and the appliance interior.
meal is burnt.
The pan is deformed.
Fault in the appliance.
Fault in the sensor.
The appliance
Filled beyond capacity.
boils over.
The temperature is too high.
The selected preparation
programme requires the meal to
be cooked with the lid open.
LED does not
The appliance is switched off.
light up.
Fault in the power cord.
The hotplate
Fault in the appliance.
does not function.
The hotplate is damaged.
Water is flowing
The appliance features overflow
out of the
protection.
appliance.
Display screen
Fault in the appliance.
E1~E5
If you are unable to solve the problem, always call the hotline!
You will find the telephone numbers at the back of these instructions.
Remedial action
Do not fill the pan beyond the marking [4.0 litres]!
Adjust the ratio of the amount of water and the ingredients.
Remove all foreign objects. Do not use any water for this
purpose!
Contact customer service.
Contact customer service.
Adjust the amount.
Reduce the temperature.
Open the lid of the appliance.
Switch on the appliance.
Contact customer service.
Contact customer service.
Remove the water. Remove the pan and use a cloth to rub
the appliance interior dry. Ensure that no water enters the
appliance interior.
Abort the preparation programme. Disconnect the appliance
from the power supply. Switch the appliance on again.
Please contact customer service if the problem persists.
Troubleshooting
en
31
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