Page Does Not Print - Lexmark 5400 Series Setup

Software may not be
installed correctly

Page does not print

Check messages
Check power
Paper may not be loaded
correctly
Check ink
Cartridges may have tape
on them
Make sure the printer is
set as the default printer
and is not on hold or
paused.
1
Uninstall the printer software, and then reinstall it. For more information, see
"Removing and reinstalling the software" on page 25.
2
If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
a
In all countries or regions except the United States, select your country or region.
b
Click the links for drivers or downloads.
c
Select your printer family.
d
Select your printer model.
e
Select your operating system.
f
Select the file you want to download, and then follow the directions on the
computer screen.
If an error message is displayed, see "Error messages" in the "Troubleshooting" chapter
of the User's Guide.
If the light is not on, see "Power button is not lit" on page 22.
Remove and then load paper.
Check the ink levels, and install new print cartridges if necessary.
1
Remove the print cartridges.
2
Make sure the sticker and tape have been removed.
3
Reinsert the cartridges.
1
Click:
•
In Windows XP Pro: Start
•
In Windows XP Home: Start
•
In Windows 2000: Start
•
In Windows 98/Me: Start
2
Double-click the name of your printer.
3
Click Printer.
•
Make sure no check mark appears next to Pause Printing.
•
Make sure a check mark does appear next to Set As Default.
1 2
Settings Printers and Faxes.
Control Panel
Settings Printers.
Settings Printers.
23
Printers and Faxes.