Table of Contents
Advertisement
Solving copy quality problems
The following solutions will help solve copy problems. For additional information, see Copy tips.
Symptom
Unwanted background is visible.
Unwanted patterns (Moire)
appear when a document is
copied using Photograph mode.
Black text is too light or
disappearing.
The copy looks washed out or
overexposed.
Solving scan quality problems
The following solutions will help solve scan problems. For additional information, see Scanning tips.
Symptom
The file size is too big when I
scan a document to the network.
Text characters do not look sharp
when I scan a document to the
network.
Black text is too light or
disappearing.
Unwanted background is visible.
Troubleshooting
Solution
Adjust the Background Removal setting under Copy
Imaging. Touch the right arrow to remove more background.
Change the content mode to Printed Image under Copy
• Adjust the Darkness setting under the Copy menu. Touch the right arrow to
increase the darkness setting.
• Change the content mode to Text under Copy
• Adjust the Background Removal setting under Copy
Imaging. Touch the left arrow to remove less background.
• Adjust the Contrast setting under Copy
the right arrow to add more contrast.
• Adjust the Shadow Detail setting under Copy
Touch the left arrow to decrease shadow detail.
• Adjust the Background Removal setting under Copy
Imaging. Touch the left arrow to remove less background.
• Adjust the Shadow Detail setting under Copy
Touch the left arrow to remove more shadow detail.
Solution
• Touch Options, then under Resolution, decrease the output resolution.
• Touch Options, then under Content, change the Color option to black and white.
• Touch Options, then under Content, change the setting to Text.
• Touch Options, then under Resolution, increase the output resolution.
• Touch Options, then under Content, change the setting to Text.
• Adjust the Darkness setting. Touch the right arrow to increase the darkness setting.
• Change the content mode to Text.
• Adjust the Background Removal setting under Advanced Imaging. Touch the left
arrow to remove less background.
• Adjust the Contrast setting under Advanced Imaging. Touch the right arrow to add
more contrast.
• Adjust the Shadow Detail setting under Advanced Imaging. Touch the left arrow to
decrease shadow detail.
Adjust the Background Removal setting under Advanced Imaging. Touch the right
arrow to remove more background.
Solving copy quality problems
110
Options
Advanced
Options
Content.
Options
Content.
Options
Advanced
Options
Advanced Imaging. Touch
Options
Advanced Imaging.
Options
Advanced
Options
Advanced Imaging.
Advertisement
Table of Contents
