Ford ENDURA 2017 Owner's Manual page 317

Issue
AppLink Mobile
Applications:
When I select
You did not connect an
"Find Mobile
Applink Compatible
Apps," SYNC 3
phone to SYNC 3.
does not find
any applica-
tions.
My phone is AppLink-enabled apps
connected, but I are not installed and
still cannot find running on your mobile
any apps. device.
My phone is
Sometimes apps do not
connected, my
properly close and re-
app(s) are
open their connection to
running, but I
SYNC 3, over ignition
still cannot find
cycles, for example.
any apps.
Endura (CDQ) New Zealand, enNZL, Edition date: 201712, First Printing
SYNC
AppLink issues
Possible cause(s)
3
Possible solution(s)
Make sure you have a compatible smart-
phone; an Android with OS 2.3 or higher or
an iPhone 3GS or newer with iOS 5.0 or
higher. Additionally, make sure you pair and
connect your phone to SYNC 3 in order to
find AppLink-capable apps on your device.
iPhone users must also connect to a USB
port with an Apple USB cable.
Make sure you have downloaded and
installed the latest version of the app from
your phone's app store. Make sure the app
is running on your phone. Some apps
require you to register or login to the app
on the phone before using them with
AppLink. Also, some may have a "Ford
SYNC" setting, so check the app's settings
menu on the phone.
Closing and restarting apps may help SYNC
3 find the application if you cannot discover
it inside the vehicle. On an Android device,
if apps have an 'Exit' or 'Quit' option, then
select it and restart the app. If the app does
not have that option, select the phone's
settings menu and select 'Apps', then find
the particular app and choose 'Force stop.'
Do not forget to restart the app afterward,
then select "Find Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then
swipe up on the app to close it. Tap the
home button again, then select the app
again to restart it. After a few seconds, the
app should then appear in SYNC 3's Mobile
App's Menu.
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