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MR28 Installation Guide
The Cisco Meraki MR28 is a dual-band enterprise Wi-Fi 6 cloud-managed access point.
Package Contents
The MR28 package contains the following:
• MR28 Cloud-Managed Access Point
• Mount plate
• Mount Kit
◦ Wall screws, wall screw anchors, and security screws
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Summary of Contents for Cisco Meraki MR28

  • Page 1 MR28 Installation Guide The Cisco Meraki MR28 is a dual-band enterprise Wi-Fi 6 cloud-managed access point. Package Contents The MR28 package contains the following: • MR28 Cloud-Managed Access Point • Mount plate • Mount Kit ◦ Wall screws, wall screw anchors, and security screws...
  • Page 2 Understanding the MR28 Your Meraki MR28 has the following features:...
  • Page 3 The mount plate has the following features: Security Features The MR28 features multiple options for physically securing the access point after installation: 1. Security screw – The accessory kit includes screws that can be used to secure the access point to the mount cradle.
  • Page 4: Pre-Install Preparation

    LED Indicators and Run Dark Mode Your MR28 is equipped with a multi-color LED light on the front of the unit to convey information about system functionality and performance: • Orange - AP is booting (permanent Orange suggests hardware issue) •...
  • Page 5 your Enterprise license key, which you should have received via email. 4. Go to the map / floor plan view and place each AP on the map by clicking and dragging it to the location where you plan to mount it. Check and Upgrade Firmware To ensure your MR28 performs optimally immediately following installation, it is recommended that you facilitate a firmware upgrade prior to mounting your MR28.
  • Page 6 to http://my.meraki.com. Alternatively, browse to http://10.128.128.128. 4. Click on the “Uplink Configuration” tab. Log in. The default login is the serial number (e.g. Qxxx-xxxx- xxxx), with no password (e.g., Q2DD-551C-ZYW3). 5. Configure the static IP address, net mask, gateway IP address and DNS servers that this AP will use on its wired connection.
  • Page 7: Installation Instructions

    2. Power over Ethernet supports a maximum cable length of 300 ft (100 m). 3. If being used in a mesh deployment, the MR28 should have line of sight to at least two other Meraki devices. A Cisco Partner can help ensure that your AP placement is ideal. Power the MR28 If mounting to an electrical junction box, feed the Ethernet cable through the cable access hole in the mount cradle.
  • Page 8 Attach the MR28 to the Mount Cradle (This section applies to wall and/or solid ceiling, drop ceiling or electrical junction box mount where you have already installed the mount cradle.) The MR28 attaches to the mount cradle with two tabs on the cradle that insert into the MR28, and is secured to the cradle using one screw.
  • Page 11 To release the MR28 from the mount cradle, first remove the security screw that secures the MR28 to the cradle’s bottom tab. While holding the MR28 with one hand, press the cradle’s bottom tab upwards, releasing the MR28 from the bottom of the cradle.
  • Page 12: Verify Device Functionality And Test Network Coverage

    Verify Device Functionality and Test Network Coverage 1. Check LEDs a. The Power LED should be solid green (or blue, if clients are connected). If it is flashing blue, the firmware is automatically upgrading and the LED should turn green when the upgrade is completed (normally within a few minutes).