Kyocera Scanner/Plotter System (E) Operation Manual page 24

Problem
Cannot connect to the
copier for scanning
Text is not printed correctly
Print out is not correct
Scanning is not correct
Check Point
Is the power cord connected properly?
Is the main switch to the copier turned
ON?
Is the network cable appropriate and is it
connected properly?
Was the network cable connected
AFTER the power to the copier was
turned ON?
Is the copier off-line?
(Is "Off line." displayed?)
Was scanning initiated immediately after
the main switch was turned ON ( | ) to
the copier? (Is the Printer Data / On-line
indicator flashing?)
Are the IP address for the copier and/or
the corresponding Work Group name
and host name correctly registered in
your computer?
Is someone else currently accessing the
copier? (Is someone else presently
copying, printing or scanning?)
Is the network cable appropriate and is it
connected properly?
Is the setting configuration in your
computer correct?
Is the setting configuration in your
computer correct?
Chapter 4 Troubleshooting
Procedure
Make sure that the power cord is
securely connected into an outlet.
Make sure that the main switch is turned
ON ( | ).
Make sure that an appropriate network
cable is being used and make sure that
it is connected properly.
Always connect the printer cable
BEFORE turning the power to the copier
ON.
Press the Copier/Printer/Scanner key
to switch to the Printer mode. Then
press the Enter key in order to put the
copier back on-line. Once it is back on-
line, the Printer Data / On-line indicator
will light.
Even though warm-up may have been
completed in the copier, the internal
server computer that manages printing
and scanning may still be starting up.
Wait approximately 2 minutes or so and
try again.
Make sure that the settings in the
software application being used are
correct.
Wait until that operation is completed
and try again. If that operation is a copy
operation, scanning will be possible
once the Auto Clear function engages in
the copier.
Make sure that an appropriate network
cable is being used and make sure that
it is connected properly.
Make sure that the settings in the printer
driver and/or the software application
being used are correct.
Make sure that the settings in the
software application being used are
correct.
Reference page
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