Kyocera KM-C830 Quick Start Manual
Service gateway
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Also See for KM-C830:
- Operation manual (164 pages) ,
- Command reference manual (410 pages) ,
- Technical reference manual (260 pages)
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Summary of Contents for Kyocera KM-C830
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Page 1: Quick Start Guide
KM-Net ServiceGateway Quick Start Guide Version #1.0.1118 November 2004... - Page 2 Revision History: Description Version Changed the brand name from Kyocera Mita to Kyocera. 1.0.1118 In the “Step 6” section, added the following quote: The IB-21e version 1.33 or later has the “send” button on this page to send a email for testing.
- Page 3 What does the ServiceGateway do? The ServiceGateway is a mail client that receives the total page count via e-mail from Kyocera printers/copiers/MFP. The total page count is then formatted and uploaded to the accounting management system. For dealers not using an accounting management system, the ServiceGateway may be used to export the total page count data into standard Comma Separated Value (CSV) format for use in the dealer's spreadsheet or accounting applications.
- Page 4 Customer Site – Set Up Time Server Connection Each printer will be configured to send meter counts at a specified interval, for example the first day of each month. Since the printer does not have an internal clock, it must connect to a network time server in order to properly perform scheduled tasks.
- Page 5 (ntp1.sf-bay.org) may be used instead of the IP address. 5. Click Submit to send the settings to the IB-21E. Wait a minute or two for the page to refresh. If the printer made a successful connection to the time server, the current date and time will be displayed.
- Page 6 Step 5 Customer Site – Set Up E-mail Reports Each printer must be configured to send e-mail reports to the ServiceGateway at the dealer site. This involves establishing a connection to the customer's mail server for sending outbound SMTP (Simple Mail Transfer Protocol) mail and setting the ServiceGateway e-mail address as the recipient of the e- mail reports.
- Page 7 Configure the ServiceGateway as the E-mail Recipient: 1. Select the Maintenance tab. 2. Enter the Equipment ID or Machine Serial Number for the printer in the accounting management system. If the Equipment ID or Machine Serial Number is not recognized by the accounting management system, the entire e-mail report will be ignored.
- Page 8 Customer Site – Verify E-mail Delivery Figure 5. E-mail Recipient for Internet E-mail Verification 7. Open one of the printer's covers. Wait a couple minutes and then check your Internet e-mail account to see if it received the error report e-mail.
- Page 9 ServiceGateway at the dealer site. There is a method to "clone" the settings from one printer to another, avoiding the tedious and error prone manual set up of each printer. Please see Cloning the Printer Settings in the ServiceGateway Setup Guide.