NEC Express5800 Series User Manual
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Express5800 Series
US320f User's Guide
FW Win10IoTEnt LTSB v.1.04-INTL
Chapter 1 About US320f
Chapter 2 Before Getting Started
Chapter 3 Using US320f
Chapter 4 Configuring Client Settings with Atrust Client Setup
Chapter 5 Administrative Utilities and Settings
Chapter 6 System Administration
Chapter 7 Establishing a Server Environment
Chapter 8 Software Information, Notes, and Restrictions
Chapter 9 Operation and Maintenance
Chapter 10 Appendix
GZS-000949-001-00
Second Edition, JUNE 2018
© NEC Corporation 2018

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Summary of Contents for NEC Express5800 Series

  • Page 1 Chapter 5 Administrative Utilities and Settings Chapter 6 System Administration Chapter 7 Establishing a Server Environment Chapter 8 Software Information, Notes, and Restrictions Chapter 9 Operation and Maintenance Chapter 10 Appendix GZS-000949-001-00 Second Edition, JUNE 2018 © NEC Corporation 2018...
  • Page 2: Documents For Us320F

    Getting Started Describes how to use this product, from unpacking to operations. Read this guide first for confirm an overview of US320f. Published to the website (http://www.58support.nec.co.jp/global/download/) User's Guide (this document) Precautions for Use Be sure to read this section before using this device. Follow the instructions described in this user's guide for your safe use of US320f.
  • Page 3: Table Of Contents

    Contents Contents Documents for US320f ................................2 Contents 3 Notations Used in This Document .............................8 Notations used in the text .............................. 8 Abbreviations of Operation Systems ..........................9 Trademarks .................................... 10 Warnings and Additions to This Document ..........................11 To find the necessary information ..........................11 Confirmation of Accessories ..............................
  • Page 4 4.2 Accessing VMware View and Horizon Services by Using Internet Explorer ............76 5. Accessing NEC Client Management Option (CMO) Services ....................77 5.1 Accessing NEC Client Management Option (CMO) Services by Using CMO Terminal Agent ........ 77 6. Browsing the Internet by Using Internet Explorer ......................79 Chapter 4 Configuring Client Settings with Atrust Client Setup ....................
  • Page 5 Contents 2.2 Available Settings ..............................84 2.3 Setting a Password to Access Atrust Client Setup ....................85 2.4 Configuring Shadow Settings for Remote Assistance .................... 86 2.5 Updating Firmware from the Management Computer ..................88 2.6 Taking Snapshots for Mass Deployment ....................... 90 2.6.1 Taking a snapshot in an USB flash memory ....................
  • Page 6 Contents 1. Launching UWF Automatically ............................161 2. Utilities Affected by Shutdown and Restart ........................162 3. Using the Unified Write Filter (UWF) ..........................163 3.1 Running Unified Writer Filter Command Line Options ..................164 4. Automatic Sign-In ................................167 5.
  • Page 7 2.2 Configuring Microsoft RDP Session Services ....................... 220 2.3 Configuring VMware Horizon Session Services ....................221 2.4 Configuring NEC Client Management Option (CMO) Services ................222 Chapter 8 Software Information, Notes, and Restrictions ..................... 223 1. Software Information ..............................224 1.1 Disk Configuration ..............................
  • Page 8: Notations Used In This Document

    Notations Used in This Document Notations Used in This Document Notations used in the text In addition to safety-related symbols urging caution, three other types of notations are used in this document. These notations have the following meanings. Indicates critical items that must be observed when handling US320f or its software. If the procedures Important described are not followed, hardware failure, data loss, and other serious malfunctions might occur.
  • Page 9: Abbreviations Of Operation Systems

    Notations Used in This Document Abbreviations of Operation Systems In this document, Windows operating systems are referred to as follows. Notations in this document Official names of Windows Windows 10 Enterprise 64-bit (x64) Edition Windows 10 Windows 10 Enterprise 32-bit (x86) Edition Windows 8.1 Enterprise 64-bit (x64) Edition Windows 8.1 Windows 8.1 Enterprise 32-bit (x86) Edition...
  • Page 10: Trademarks

    Trademarks Trademarks Adobe, Adobe logo, Adobe Flash Player, Adobe Reader are registered trademarks or trademarks of Adobe Systems Incorporated (Adobe Systems) in the United States and other countries. Atrust is a registered trademark of Atrust Computer Corporation. Citrix and Citrix product names are trademarks or registered trademarks of Citrix Systems, Inc. in the United States and other countries.
  • Page 11: Warnings And Additions To This Document

    Warnings and Additions to This Document Warnings and Additions to This Document  No part of this manual may be reproduced in any form without the prior written permission of NEC Corporation.  The contents of this manual may be revised without prior notice.
  • Page 12: Confirmation Of Accessories

    Confirmation of Accessories Confirmation of Accessories Refer to the attached startup guide to confirm the accessories in the US320f packing box. If you find any missing or damaged accessories, contact your service representative for a replacement. Transfer to Third Parties When transferring or reselling this product to a third party, make sure to provide this guide, the attached license agreement, and all the accessories along with US320f.
  • Page 13: License, Rights, And Regulatory Compliance

    License, Rights, and Regulatory Compliance License, Rights, and Regulatory Compliance Rights Restricted Rights Legend You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use and country destination restrictions issued by U.S.
  • Page 14 License, Rights, and Regulatory Compliance WEEE Directive Disposing of your used product In the European Union EU-wide legislation as implemented in each Member State requires that used electrical and electronic products carrying the mark (left) must be disposed of separately from normal household waste.
  • Page 15: Precautions For Use (Be Sure To Read)

    Precautions for Use (Be Sure to Read) Precautions for Use (Be Sure to Read) The following provides information required to use your product safely and properly. For definitions of the names in this section, refer to Names and Functions of Components in this document. Safety Precautions Follow the instructions in this document for the safe use of US320f.
  • Page 16: Symbols Used In This Document And On Warning Labels

    Precautions for Use (Be Sure to Read) Symbols Used in This document and on Warning Labels Attention Indicates the presence of electric shock hazards Indicates there is a risk of smoke emission or fire. Indicates the presence of mechanical parts that can Indicates there is a risk of explosion result in pinching or other bodily injury.
  • Page 17: Safety Notes

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if US320f has been used for the above applications.
  • Page 18: Power Supply And Power Cord

    Precautions for Use (Be Sure to Read) Power supply and power cord Do not hold the power plug with wet hands. Do not disconnect or connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock.
  • Page 19: Installation, Relocation, Storage, And Connection

    Precautions for Use (Be Sure to Read) Use the authorized power cord only. Use only the power cord that comes with US320f. If an electric current exceeding the rated current flows, it could cause a fire. Also, observe the following precautions to prevent electrical shock or fire caused by a damaged power cord.
  • Page 20: Battery Unit

    Precautions for Use (Be Sure to Read) Battery unit Do not put the battery in fire Putting the battery in fire or heating the battery may cause an explosion. Do not disassemble or alter the battery unit. Do not disassemble or alter the battery unit. Doing so may cause an explosion or liquid leakage. The quality, performance, and/or safety of the battery unit will not be guaranteed if it is disassembled or altered.
  • Page 21: Cleaning And Working With Internal Devices

    Precautions for Use (Be Sure to Read) Cleaning and working with internal devices Do not disassemble, repair, or alter US320f. Never attempt to disassemble, repair, or alter US320f under any circumstances. Failure to follow this instruction may cause an electric shock or fire as well as malfunction of US320f. Disconnect the power plug before opening US320f.
  • Page 22: For Proper Operation

     We recommend only using official NEC add-ons. Add-ons such memory sticks or hard disk drives from other companies might be able to be used with US320f, but if these add-ons cause US320f to fail or become damaged, NEC will not cover the cost of repair, even if the damage occurs within the warranty period.
  • Page 23: Advice For Health

    Precautions for Use (Be Sure to Read) Advice for Health The longer you keep using computer equipment, the more tired you become, which may affect your health and wellbeing. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You will have good posture if you observe the following when using a computer: You sit on your chair with your back straight.
  • Page 24: Chapter 1 About Us320F

    NEC Express5800 Series US320f Chapter 1 About US320f This chapter describes the features of US320f and the names of the components. 1. Introduction provides an overview of US320f 2. Names and Functions of Components Describes the names and functions of US320f components.
  • Page 25: Introduction

    1. Introduction Introduction Thank you for purchasing NEC Express5800 Series thin client US320f. US320f is a desktop thin client terminal that is designed to configure a virtual PC thin client system. US320f incorporates a dedicated operating system and has a hardware configuration suitable for thin client purposes, thereby providing secure business system.
  • Page 26: Names And Functions Of Components

    Chapter 1 About US320f 2. Names and Functions of Components Names and Functions of Components This section describes the names and functions of US320f components. Front View (1) Status LED (Blue: normal state, Orange: standby state) (*1) (4) Headphone connector (2) Power switch (5) USB 2.0 ports (2 ports) (3) Microphone connector...
  • Page 27: Rear View

    Chapter 1 About US320f 2. Names and Functions of Components Rear View (1) DVI-I port (4) USB 3.0 port (*1) (2) DVI-D port (5) LAN connector (3) USB 2.0 port (6) Power connector *1. The USB 3.0 port on US320f operates in USB 2.0 mode. Express5800/US320f User's Guide...
  • Page 28: Dvi-I Port

    Chapter 1 About US320f 2. Names and Functions of Components 2.2.1 DVI-I port A monitor conforming to the DVI standard can be connected to the DVI-I port. An analog monitor can be connected to the DVI-I port by using the supplied DVI-VGA adapter. Important Do not connect any device other than US320f to the DVI-VGA adapter.
  • Page 29: Top View

    Chapter 1 About US320f 2. Names and Functions of Components Top View (1) Security slot Express5800/US320f User's Guide...
  • Page 30: Installation And Connection

    Chapter 1 About US320f 3. Installation and Connection Installation and Connection This section describes how to install and connect US320f. Installation Install US320f by using the stand that comes with US320f. 3.1.1 Placing on a desk Place US320f (with its stand) on a desk or similar place in an upright position. Express5800/US320f User's Guide...
  • Page 31: Mounting On The Back Of A Monitor

    Chapter 1 About US320f 3. Installation and Connection 3.1.2 Mounting on the back of a monitor Mount US320f on the back of a monitor by using the stand. You can mount your US320f on a monitor conforming to VESA. 1. Place your US320f with its bottom facing up, and remove the screw located in the center. Store the removed screw inside the stand.
  • Page 32 Chapter 1 About US320f 3. Installation and Connection 2. Remove the four screws from the stand. (1) Fixing screw for monitor (long) (Approx. 13 mm) (3) Fixing screw for body (2) Fixing screw for monitor (short) (Approx. 10 mm)  Use only one type of screw (long or short). Tips ...
  • Page 33 Chapter 1 About US320f 3. Installation and Connection 3. Mount the stand on US320f by using the screws for the body. 4. Use the screws for the monitor to mount US320f on the mounting holes on the monitor so that the front of US320f faces left.
  • Page 34 Chapter 1 About US320f 3. Installation and Connection Observe the following instructions to use US320f safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. For details, see Precautions for Use.  Do not install US320f in other than the specified locations. Environmental requirements: –...
  • Page 35: Connection

     Before connecting a third-party peripheral or interface cable to US320f, ask the dealer whether the device or cable can be used for US320f. Some third-party devices cannot be used for US320f. NEC does not bear any responsibility for faults caused by using third-party peripherals or interface cables not authorized by NEC.
  • Page 36 Chapter 1 About US320f 3. Installation and Connection Front view Microphone Headphone or computer speaker USB devices Rear view Display (DVI or VGA)*1 Display (DVI) USB devices AC adapter *1. Use the supplied DVI-VGA adapter to connect a display that uses a VGA interface. *2.
  • Page 37: Setting Up The System Bios

    Chapter 1 About US320f 4. Setting up the System BIOS Setting up the System BIOS This section describes how to set up the Basic Input Output System (BIOS). Read this section before installing US320f or adding or removing optional devices. Overview SETUP is a utility intended for basic hardware setup.
  • Page 38: Starting Setup

    Chapter 1 About US320f 4. Setting up the System BIOS Starting SETUP When power is turned on, the BIOS diagnostic screen appears briefly. Press the <DEL> key while this screen is displayed to start SETUP. The Main menu is then displayed. Following the flowchart, you can load the Boot Device Menu and Thin Client menu by pressing the <F7>...
  • Page 39: Keys And Screens

    Chapter 1 About US320f 4. Setting up the System BIOS Keys and Screens You can use the following keys to operate SETUP. (The functions of keys appear at the bottom right of the screen.) Currently displayed menu Setting item Description of key functions Cursor keys (<...
  • Page 40: Parameters

    Chapter 1 About US320f 4. Setting up the System BIOS Parameters 4.4.1 Main The SETUP screen includes the following six main menus:  Main  Advanced  Chipset  Security  Boot  Save&Exit You can select a submenu that belongs to a main menu to see detailed functions. The following describes the functions and parameters available in the menus displayed on the screen and the values of the parameters at shipment.
  • Page 41: Advanced Menu

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.2 Advanced menu If you move the cursor to Advanced, the Advanced menu appears. If you select a menu item preceded by "" and press <Enter> key, the submenu of the menu item appears. The items that can be set on the Advanced menu screen and their functions are described below.
  • Page 42: Chipset Menu

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.3 Chipset menu If you move the cursor to Chipset, the Chipset menu appears. Express5800/US320f User's Guide...
  • Page 43: Intel Igd Configuration

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.4 Intel IGD Configuration If you select North Bridge on the Chipset menu, you can check the Intel IGD Configuration setting. See the table below for each item. Item Parameter Description Intel IGD Configuration [128MB]...
  • Page 44: South Bridge

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.5 South Bridge If you select South Bridge on the Chipset menu, you can check the South Bridge menu. See the table below for each item. Item Parameter Description Azalia HD Audio Disable Specify whether to enable or disable Audio feature.
  • Page 45: Security Menu

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.6 Security menu If you move the cursor to Security, the Security menu appears. The items that can be set on the Security menu screen and their functions are described below. Item Parameter Description...
  • Page 46: Boot

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.7 Boot If you move the cursor to Boot, the Boot menu appears. This menu contains a list showing the sequence in which devices are booted. The operating system is booted from the first device on this list.
  • Page 47: Save & Exit

    Chapter 1 About US320f 4. Setting up the System BIOS 4.4.8 Save & Exit If you move the cursor to Save & Exit, the Save & Exit menu appears. The items that can be set on the Save & Exit menu screen and their functions are described below. Item Description Saves the changes and closes the BIOS setup menu.
  • Page 48: Chapter 2 Before Getting Started

    NEC Express5800 Series US320f Chapter 2 Before Getting Started Read this section before starting work on US320f. 1. UWF (Unified Write Filter) Describes UWF (Unified Writer Filter). 2. Default User Accounts Describes the default user accounts. 3. The Behavior of System Startup Describes the behavior of system startup.
  • Page 49: Uwf (Unified Write Filter)

    Chapter 2 Before Getting Started 1. UWF (Unified Write Filter) UWF (Unified Write Filter) Before getting started on client configuration through the Atrust Client Setup console or through the Windows 10 IoT operating system, note that in a session any changes to the system will not be kept by default after the system restart. This is due to a special feature called UWF (Unified Write Filter) in your Windows 10 IoT system.
  • Page 50: Default User Accounts

    Chapter 2 Before Getting Started 2. Default User Accounts Default User Accounts There are two default user accounts for your US320f: one is the standard, the other administrative. The default credentials are shown as follows: Type Account name Password Administrator Administrator Administrator Standard user...
  • Page 51 Chapter 2 Before Getting Started 2. Default User Accounts Based on a Windows 10 IoT Enterprise LTSB OS, US320f imposes the following access restrictions on the default accounts to provide a more secure environment. Control Panel (: Not restricted, : Restricted) Item Administrator User...
  • Page 52 Chapter 2 Before Getting Started 2. Default User Accounts Control Panel (: Not restricted, : Restricted) Credential Manager ○ × Autorun ○ × Color Management ○ ○ Infrared ○ × Region ○ ○ Power Options ○ ○ Phone and Modem ○...
  • Page 53 Chapter 2 Before Getting Started 2. Default User Accounts Start Menu (: Not restricted, : Restricted) This PC ○ × File Explorer ○ × Command Prompt ○ × ○ × Search (* disable search by clicking) ○ × Settings ○ ○...
  • Page 54 Chapter 2 Before Getting Started 2. Default User Accounts Taskbar (: Not restricted, : Restricted) Item Administrator User Lock Taskbar ○ × Access to Shortcut Menu on Taskbar ○ × Search Box on Taskbar ○ × Quick Access (: Not restricted, : Restricted) Item Administrator User...
  • Page 55 Chapter 2 Before Getting Started 2. Default User Accounts Start Button Right Click Menu (: Not restricted, : Restricted) Item Administrator User Programs and Features ○ × Power Options ○ × Event Viewer ○ × System ○ × Device Manager ○...
  • Page 56 Chapter 2 Before Getting Started 2. Default User Accounts Virtual Desktop Session (: Not restricted, : Restricted) C Drive Mapping of VMware Horizon Session ○ × File Sharing (: Not restricted, : Restricted) Item Administrator User SMB 1.0/CIFS File Sharing Support ×...
  • Page 57: The Behavior Of System Startup

    Chapter 2 Before Getting Started 3. The Behavior of System Startup The Behavior of System Startup Every time US320f is started up, you will automatically log in to the Windows Embedded operating system using the default standard user account. Switching the Sign-In User Sign in to the system using other than default user account as follows: 1.
  • Page 58: Standard / Customized Desktop Shortcuts

    Chapter 2 Before Getting Started 4. Standard / Customized Desktop Shortcuts Standard / Customized Desktop Shortcuts With US320f, you can simply access desktop virtualization solutions from Microsoft, Citrix, and VMware, by mouse-clicking. Two types of access shortcuts are available: standard and customized. The former is available on the desktop of Windows 10 IoT by default;...
  • Page 59: Connecting To A Printer

    Chapter 2 Before Getting Started 5. Connecting to a Printer Connecting to a Printer When using a local or virtual desktop, to use the printer by using the device mapping feature, you need to install the proper printer driver on US320f. ...
  • Page 60: Connecting To A Monitor

    DVI-D *1. VGA output port to connect the DVI-VGA adapter that comes with US320f Important NEC only supports genuine optional monitors. When using another monitor in the actual operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem.
  • Page 61: Chapter 3 Using Us320F

    Describes how to access VMware View and Horizon services 5. Accessing NEC Client Management Option (CMO) Services Describes how to access NEC Client Management Option (CMO) services. 6. Browsing the Internet by Using Internet Explorer Describes how to browse the Internet by using the browser.
  • Page 62: Standard Shortcuts

    Chapter 3 Using US320f 1. Standard Shortcuts Standard Shortcuts You can access virtual desktop or application services simply through standard shortcuts available on the desktop. Shortcuts Description Citrix Receiver Double click to access Citrix services. Remote Desktop Connection Double click to access Microsoft Remote Desktop services. Double click to access Microsoft Remote Desktop services in the span mode.
  • Page 63: Accessing Citrix Services

    Chapter 3 Using US320f 2. Accessing Citrix Services Accessing Citrix Services You can access Citrix services:  From your Web browser (Internet Explorer)  By using the Citrix Receiver shortcut Accessing Citrix Service with Internet Explorer To access Citrix services with the Internet Explorer, do the following: 1.
  • Page 64 Chapter 3 Using US320f 2. Accessing Citrix Services Virtual Desktop Example (Windows 10 Enterprise) Virtual Application Examples Express5800/US320f User's Guide...
  • Page 65: Accessing Citrix Service Through The Citrix Receiver Shortcut

    Chapter 3 Using US320f 2. Accessing Citrix Services Accessing Citrix Service through the Citrix Receiver Shortcut To access Citrix services through the Citrix Receiver shortcut, do the following: 1. By default, a secure connection (HTTPS) is required to access Citrix services by using the Citrix Receiver shortcut. You therefore need to install a certificate.
  • Page 66: Accessing Microsoft Remote Desktop Services

    Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services Accessing Microsoft Remote Desktop Services You can access Microsoft Remote Desktop Services:  By using Remote Desktop Connection  By accessing a Remote Desktop Service by using Remote Desktop Connection (Span mode) ...
  • Page 67 Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services 4. A window may appear with a certificate message about the remote computer. Consult your system administrator for details. To bypass, click Yes to continue. 5. US320f is connected to the remote desktop, and the virtual desktop will be displayed on the screen. Express5800/US320f User's Guide...
  • Page 68: Accessing Microsoft Remote Desktop Services By Using Remote Desktop Connection (Span Mode)

    Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services Accessing Microsoft Remote Desktop Services by Using Remote Desktop Connection (Span Mode) To access Remote Desktop Services by using Remote Desktop Connection (span mode), do the following: Note To establish a connection in the span mode, connect the primary and secondary monitors to US320f. In addition, open Control Panel and click Display ->...
  • Page 69 Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services 4. A window may appear with a message about the remote computer certificate. Consult your system administrator for details. To bypass, click Yes. 5. US320f is connected to the remote desktop, and the virtual desktop will be displayed on the screen. 6.
  • Page 70: Accessing Remote Desktop Services By Using Remoteapp And Desktop Connection

    Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services Accessing Remote Desktop Services by Using RemoteApp and Desktop Connection Access Remote Desktop services by using RemoteApp and Desktop Connection as follows: 1. By default, a secure connection (HTTPS) is required to connect to Remote Desktop Services by using RemoteApp and Desktop Connection.
  • Page 71 Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services 6. A window appears prompting your to enter your email address or connection URL. Consult your system administrator for the proper information to provide here, enter the required data, and then click Next to continue. 7.
  • Page 72 Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services 9. A window indicating that connection is properly set up appears. Click Finish. 10. When the information you have specified in the steps above is displayed in RemoteApp and Desktop Connections, close the RemoteApp and Desktop Connections window.
  • Page 73: Accessing Remote Desktop Services By Using Internet Explorer

    Chapter 3 Using US320f 3. Accessing Microsoft Remote Desktop Services Accessing Remote Desktop Services by Using Internet Explorer Access Remote Desktop services by using Internet Explorer as follows: 1. By default, a secure connection (HTTPS) is required to connect to Remote Desktop Services by using Internet Explorer.
  • Page 74: Accessing Vmware View And Horizon Services

    Chapter 3 Using US320f 4. Accessing VMware View and Horizon Services Accessing VMware View and Horizon Services You can access VMware View and Horizon Services:  By using VMware Horizon Client  From your Web browser (Internet Explorer) Note To access VMware View and Horizon Services from your Web browser, VMware Horizon HTML Access must be configured in VMware View and Horizon Services.
  • Page 75 Chapter 3 Using US320f 4. Accessing VMware View and Horizon Services 5. By default, a secure connection (HTTPS) is required to connect to the View Connection server. You therefore need to install a certificate. Note For how to install a certificate, see Chapter 5, "14. Installing the Certificate". 6.
  • Page 76: Accessing Vmware View And Horizon Services By Using Internet Explorer

    Chapter 3 Using US320f 4. Accessing VMware View and Horizon Services Accessing VMware View and Horizon Services by Using Internet Explorer Access VMware View and Horizon Services by using Internet Explorer as follows: 1. By default, a secure connection (HTTPS) is required to connect to VMware View and Horizon Services. You therefore need to install a certificate.
  • Page 77: Accessing Nec Client Management Option (Cmo) Services

    Access NEC Client Management Option (CMO) Services by using CMO Terminal Agent as follows: 1. On your desktop, double-click the Remote Connection icon. 2. Enter your credentials, and then click OK. 3. A list of virtual desktops registered in NEC Client Management Option (CMO) Services is displayed. Express5800/US320f User's Guide...
  • Page 78 Chapter 3 Using US320f 5. Accessing NEC Client Management Option (CMO) Services 4. Select the virtual desktop you want to connect to, and then click Connection. 5. The client is connected to the selected virtual desktop. Express5800/US320f User's Guide...
  • Page 79: Browsing The Internet By Using Internet Explorer

    Chapter 3 Using US320f 6. Browsing the Internet by Using Internet Explorer Browsing the Internet by Using Internet Explorer Use Microsoft Internet Explorer 11 to browse the Internet. To launch the browser, click Start > Internet Explorer. Express5800/US320f User's Guide...
  • Page 80: Chapter 4 Configuring Client Settings With Atrust Client Setup

    NEC Express5800 Series US320f Chapter 4 Configuring Client Settings with Atrust Client Setup This chapter provides instructions on how to configure your US320f with Atrust Client Setup. 1. Atrust Client Setup Describes Atrust Client Setup overview. 2. Configuring System Settings Describes system settings of Atrust Client Setup.
  • Page 81: Atrust Client Setup (Acs)

    Chapter 4 Configuring Client Settings with Atrust Client Setup 1. Atrust Client Setup (ACS) Atrust Client Setup (ACS) Interface Overview To access Atrust Client Setup on your US320f thin client, do the following: 1. Log in to your US320f with an administrator account (see Chapter 2 "2. Default User Accounts" for the default account).
  • Page 82: Client Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 1. Atrust Client Setup (ACS) Client Settings The following table provides a brief description of each setting item under four main setting categories. Setting item Section page  Configuring whether a password is required System Chapter 4, "2.
  • Page 83: Configuring System Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring System Settings System Tab Overview System tab enables you to configure settings for the operation and maintenance of clients. To access available settings of System tab, click the tab on Atrust Client Setup. Name Description Navigation area...
  • Page 84: Available Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Available Settings Setting Icon Description Section page  Chapter 4 “2.3 Setting a Password Click to set a password to access Atrust Client Setup. System Password to Access Atrust Client Setup" You can enable or disable remote assistance and set a ...
  • Page 85: Setting A Password To Access Atrust Client Setup

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Setting a Password to Access Atrust Client Setup You can set a password to access Atrust Client Setup.  Only the system administrator and manager are allowed to access Atrust Client Setup by Note default.
  • Page 86: Configuring Shadow Settings For Remote Assistance

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring Shadow Settings for Remote Assistance The Shadow feature allows an administrator to remotely assist client users in resolving problems or configuring local settings. When this feature is enabled, an administrator can monitor and control a client from a remote computer just like a local user.
  • Page 87 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Set a password and click Save. 5. Click Save and confirm that "Your settings have been saved." appears. Note When the Shadow feature is enabled, the icon is displayed on the Notification area of the Taskbar in US320f.
  • Page 88: Updating Firmware From The Management Computer

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Updating Firmware from the Management Computer Update Firmware allows users to update client firmware from the remote management computer to get the client device up-to-date. Note Ensure that your client has been added into a managed group under Atrust Device Manager installed on a remote computer, and that you have imported client firmware files into Atrust Device Manager.
  • Page 89 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Click drop-down menus to select the desired firmware version and other options. Firmware Update Options Item Description Firmware Type Click to select the desired firmware type. Type Description Firmware...
  • Page 90: Taking Snapshots For Mass Deployment

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Taking Snapshots for Mass Deployment A snapshot is the system image of a client, allowing you to use that image for mass deployment. This system image can be stored on a remote management computer or a locally attached USB flash drive.
  • Page 91 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2. Select the location to save the snapshot from Snapshot location in the Snapshot section. You can select USB. 3. Fill in Name. 4. Click Apply. Express5800/US320f User's Guide...
  • Page 92 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. A message appears prompting you for confirmation. Click Yes. 6. The Reboot Notification dialog appears. After inserting an USB flash memory in the thin client, click Restart Now. 7.
  • Page 93 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 8. After restarting, the following message is appeared. Wait a few minutes. Thin client is restarted automatically. 9. After restarting, the NEC Thin Client Recovery System screen appears. Click Next. Express5800/US320f User's Guide...
  • Page 94 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 10. The following screen is indicated to confirm the formating of USB flash memory. Check Yes, and click Next. Express5800/US320f User's Guide...
  • Page 95: Taking A Snapshot In A Remote Management Computer

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 11. After formatting USB flash memory, taking a snapshot launches automatically. Wait a moment until processing is completed automatically. Note It takes tens of minutes for taking a snapshot, and the system resterts automatically more than one times.
  • Page 96 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2. Select the location to save the snapshot from Snapshot location in the Snapshot section. You can select Network. 3. Fill in Name. 4. Click Apply. Express5800/US320f User's Guide...
  • Page 97 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. A message appears prompting you for confirmation. Click Yes. 6. The Reboot Notification dialog appears. Click Restart Now. 7. After restarting, the following message is appeared. Wait a few minutes. Thin client is restarted automatically. Express5800/US320f User's Guide...
  • Page 98 8. After restarting, the following message is appeared. Wait a few minutes. Thin client is restarted automatically. 9. After restarting, the NEC Thin Client Recovery System screen appears. Taking a snapshot launches automatically. Wait a moment until processing is completed automatically.
  • Page 99 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 10. When displaying User Account's desktop, taking a snapshot is completed. A snapshot is uploaded to a remote management computer. Express5800/US320f User's Guide...
  • Page 100: Deploying A System Image Using A Taken Snapshot

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Deploying a System Image Using a Taken Snapshot Snapshots can be saved on a remote computer via the network or in the USB flash memory. The system image can be deployed via the network or the USB flash memory depending on where the snapshot is saved.
  • Page 101 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Select a snapshot and other options from the drop-down list. Snapshot deployment options Item Description Available Snapshots Select a snapshot from the snapshot list. Select whether to immediately restart the system or to manually Reboot immediately restart the system later to update firmware.
  • Page 102: Deploying A Snapshot System Image From A Usb Flash Memory

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2.7.2 Deploying a Snapshot System Image from a USB Flash Memory To deploy a system image to US320f by using a snapshot in the USB flash memory, do the following: 1.
  • Page 103 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 6. Select USB and click Next. 7. The recovery system starts deploying the snapshot to the client. 8. When the process is completed, click Finish to restart the client. Express5800/US320f User's Guide...
  • Page 104: Enabling Or Disabling The Appliance Mode

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Enabling or Disabling the Appliance Mode In the Appliance mode, the thin client directly starts up with the Microsoft remote desktop, Citrix ICA, VMware View, or Horizon session launched. After exiting a session, the client will be turned off. Note There are two modes for your thin client: Mode...
  • Page 105 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 3. Other settings of the Appliance mode appear. 4. Click drop-down menus to select the application (or service) type: Citrix ICA, Remote Desktop, or VMware View, and the specific service available in that type. Express5800/US320f User's Guide...
  • Page 106 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. Click Save to confirm your selections. 6. The system will enter the Appliance mode after restart. Note To disable the Appliance mode or to access Atrust Client Setup under the Appliance mode, see Chapter 4, "2.8.2 Disabling the Appliance Mode".
  • Page 107: Disabling The Appliance Mode

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2.8.2 Disabling the Appliance Mode To disable the Appliance mode, do the following: 1. In the Appliance mode, exit the Full Screen mode of the RDP / ICA session, or release the keyboard and mouse from the View session (virtual desktop).
  • Page 108 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 4. Clear the Enable Appliance Mode check box, and then click Save to apply the change. 5. Return to the current RDP / ICA / View session. ...
  • Page 109: Configuring Uwf (Unified Write Filter)

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings Configuring UWF (Unified Write Filter) Your US320f is UWF-enabled by default. Unified Write Filter (UWF) is a sector-based write filter intercepting all write attempts to a protected volume and redirecting those write attempts to a RAM cache. With UWF, all system changes will only affect the session where the changes are made.
  • Page 110 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 5. You may need to restart the system for the change(s) to take effect. Icon Name Description Green Lock The UWF is currently enabled. Except for changes to ACS settings, all the other changes made to the system in current session will not be kept after the system restart.
  • Page 111: Enabling / Disabling Automatic Registration And Stealth Mode

    Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings 2.10 Enabling / Disabling Automatic Registration and Stealth Mode By activating the automatic registration function, US320f can automatically register initial registration to Atrust Device Manager. Also, by enabling the stealth mode, it is possible to prevent US320f from being detected by IP range from Atrust Device Manager.
  • Page 112 Chapter 4 Configuring Client Settings with Atrust Client Setup 2. Configuring System Settings The procedure for specifying the stealth mode is as follows. 1. Click System > Advanced on the Atrust Client Setup screen. 2. Select the Enable Stealth checkbox. 3.
  • Page 113: Configuring External Device Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Configuring External Device Settings Devices Tab Overview Devices tab enables you to configure settings for external devices of clients. To access available settings of Devices tab, click the tab on Atrust Client Setup.
  • Page 114: Configuring Settings For Usb Storage Devices

    Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Configuring Settings for USB Storage Devices To configure settings for USB storage devices, do the following: 1. On Atrust Client Setup, click Devices > USB Storage. 2.
  • Page 115: Disabling Or Enabling Attached Audio Devices

    Chapter 4 Configuring Client Settings with Atrust Client Setup 3. Configuring External Device Settings Disabling or Enabling Attached Audio Devices To disable/enable attached audio devices, do the following:  If you disable locally attached audio devices, client users are not allowed to perform audio Note playback or recording with these devices in an RDP / ICA / View session.
  • Page 116: Configuring User Interface Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 4. Configuring User Interface Settings Configuring User Interface Settings User Interface Tab Overview User Interface tab enables you to configure settings for the user interface of clients. To access available settings of User Interface tab, click the tab on Atrust Client Setup.
  • Page 117: Configuring The Display Of Standard Desktop Shortcuts For Quick Access

    Chapter 4 Configuring Client Settings with Atrust Client Setup 4. Configuring User Interface Settings Configuring the Display of Standard Desktop Shortcuts for Quick Access With the Desktop setting, you can choose to display or hide standard desktop shortcuts to easily access services. The standard desktop shortcuts are Remote Desktop Connection, Remote Desktop Connection (Span mode), Citrix Receiver, and VMware Horizon View Client.
  • Page 118: Configuring Service Access Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Service Access Settings Applications Tab Overview Applications tab enables you to configure settings for service access on clients. To access available settings of Applications tab, click the tab on Atrust Client Setup. Name Description Navigation area...
  • Page 119: Available Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Available Settings Setting Icon Description Section page  Chapter 4, "5.3 Configuring Basic RDP Applications Remote Desktop Click to configure RDP (Remote Desktop Connection Settings" Protocol) connection settings and create ...
  • Page 120: Configuring Basic Rdp Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic RDP Connection Settings The Remote Desktop setting allows you to configure RDP (Remote Desktop Protocol) connection settings and create shortcuts on the desktop or Start screen for Remote Desktop services. You can access services for work simply through these shortcuts.
  • Page 121 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. On General sub-tab, type in the session name and the server/virtual machine address under the Server Settings section.  The red asterisks indicate the required fields. Note ...
  • Page 122: Connection Type: Remote Web Access

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.3.2 Connection Type: Remote Web Access To configure RDP connection settings for Remote Web Access connection type, do the following: Note Your US320f supports only RD Web Access based on Windows Server 2016 or Windows Server 2012 R2;...
  • Page 123: Connection Type: Web Feed

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.3.3 Connection Type: Web Feed To configure RDP connection settings for Web Feed connection type, do the following: Note Your US320f supports only RD Web Access based on Windows Server 2016 or Windows Server 2012 R2;...
  • Page 124: Accessing Remote Desktop Services

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Accessing Remote Desktop Services 5.4.1 Connection Type: Remote Desktop To access Remote Desktop services, do the following: Note You can also access Remote Desktop services through the standard desktop shortcut Remote Desktop Connection.
  • Page 125: Connection Type: Remote Web Access

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.4.2 Connection Type: Remote Web Access To access remote applications/desktops, do the following: 1. Follow the on-screen instructions and provide required credentials if needed. 2. A window appears prompting for credentials. ...
  • Page 126: Connection Type: Web Feed

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.4.3 Connection Type: Web Feed To access remote applications, do the following: 1. Start the application by clicking the Work Resources (RADC) folder on the start menu. 2.
  • Page 127: Configuring Advanced Rdp Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Advanced RDP Connection Settings The table below provides a description of each setting item for RDP connections. See this table to configure advanced settings and customize your US320f desktop shortcuts or Start screen tiles for service access. Note Note that available settings vary with the selected connection type.
  • Page 128 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Common Settings Item Description Autostart When Startup Select whether to open a Remote Desktop session automatically or not when Windows 10 IoT starts. If Yes is selected, every time when you log in to the system, the Remote Desktop session will be opened automatically.
  • Page 129 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Window Settings Item Description Color Depth Click the drop-down menu to select the desired color depth for a Remote Desktop session. Four options are available: 15 Bit, 16 Bit, 24 Bit, and 32 Bit. NOTE: If RemoteFX is enabled, then no matter which color depth you choose here, 32 bit per pixel will be applied.
  • Page 130 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Local Resources Settings Item Description Remote Audio Playback Click the drop-down menu to configure the computer sounds and audio playback setting in a Remote Desktop session. Three options are available: Play on this computer, Do not play, and Play on remote computer.
  • Page 131 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings  RD Gateway Sub-tab Connection Settings Item Description RD Gateway Server Click the drop-down menu to choose if a RD Gateway server is used, automatically detected, or manually Settings configured.
  • Page 132: Settings For The Connection Type Of Remote Web Access

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.5.2 Settings for the Connection Type of Remote Web Access  For descriptions of settings for the connection type of Remote Desktop, see Chapter 4, "5.5.1 Note Settings for the Connection Type of Remote Desktop".
  • Page 133: Settings For The Connection Type Of Web Feed

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.5.3 Settings for the Connection Type of Web Feed  For descriptions of settings for the connection type of Remote Desktop, see Chapter 4, "5.5.1 Note Settings for the Connection Type of Remote Desktop".
  • Page 134 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Apply Windows key Select the Windows key combination assignment destination. You can select from three options: On combinations this computer, On the remote computer, Only when using the full screen. Remote FX USB redirect Click to enable/disable locally attached RemoteFX USB devices.
  • Page 135: Configuring Basic Ica Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic ICA Connection Settings The Citrix ICA setting allows you to configure ICA connections for Citrix services and create shortcuts on the local desktop for service access. You can access virtual desktops and applications for work simply through these shortcuts. ...
  • Page 136 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. On General sub-tab, leave the connection type as Web Logon as default, and then type in the desired session name and the IP address / URL / FQDN of the server through which Citrix services are accessible under the Server Settings section.
  • Page 137: Connection Type: Xendesktop

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.2 Connection Type: XenDesktop To configure ICA connection settings for the connection type of XenDesktop, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
  • Page 138 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 6. Upon completion, the Search Dialog window appears for you to select the desktop group. Click the drop-down menu to select the desired desktop group, and then click Select to confirm. 7.
  • Page 139: Connection Type: Xenapp

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.3 Connection Type: XenApp To configure ICA connection settings for the connection type of XenApp, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
  • Page 140 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 6. Upon completion, the Search Dialog window appears for you to select the application. Click the drop-down menu to select the desired application, and then click Select to confirm. 7.
  • Page 141: Connection Type: Server Connection

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.6.4 Connection Type: Server Connection To configure ICA connection settings for the connection type of Server Connection, do the following: 1. On Atrust Client Setup, click Applications > Citrix ICA. 2.
  • Page 142: Accessing Citrix Services

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Accessing Citrix Services Use the access shortcut to Citrix services you created by using Atrust Client Setup as described below. 5.7.1 For Connection Types of XenDesktop, XenApp, and Server Connection To access Citrix services, do the following: 1.
  • Page 143 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. Connection icons appear. 5. Click to select the desired application(s) or desktop(s). 6. The selected application(s) or desktop(s) will be displayed on the screen. Express5800/US320f User's Guide...
  • Page 144: Configuring Advanced Ica Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Advanced ICA Connection Settings This section provides a description of each setting item for ICA connections. Read this section to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. Note Note that available settings vary depending on the selected connection type.
  • Page 145: Settings For The Connection Type Of Xendesktop

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings  Options Sub-tab Web Settings Item Description Mode Setting Click the drop-down menu to select the desired browser window mode. Option Description Full Screen- The browser is opened in the Full Screen mode. Normal Mode The browser is opened in the Normal mode.
  • Page 146 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Option Description Do nothing Returns to the Windows Embedded desktop. Restart Application Opens a Citrix ICA session again. Reboot Restarts your thin client. Shutdown Turns off your thin client. ...
  • Page 147: Settings For The Connection Type Of Xenapp

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings during a low-speed connection. Disables audio playback in opened ICA sessions. Encryption Click the drop-down menu to select the desired encryption method. Five options are available: Basic, RC5 128 bit (login only), RC5 40 bit, RC5 56 bit, RC5 128 bit.
  • Page 148 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Reboot Restarts your thin client. Shutdown Turns off your thin client.  Options Sub-tab Window Settings Item Description Requested Color Quality Click the drop-down menu to select the desired color quality for a Citrix ICA session. Option Description No preference...
  • Page 149: Settings For The Connection Type Of Server Connection

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Apply Windows key Click the drop-down menu to select where to apply Windows key combinations. Three options are combinations (e.g Alt + available: On the local desktop, On the remote desktop, In full screen desktops only. Tab) 5.8.4 Settings for the Connection Type of Server Connection ...
  • Page 150 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings  Options Sub-tab Window Settings Item Description Requested Color Quality Click the drop-down menu to select the desired color quality for a Citrix ICA session. Three options are available: No preference, Better Speed (16-bit), and Better Appearance (32-bit).
  • Page 151: Configuring Basic Vmware Horizon Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Configuring Basic VMware Horizon Connection Settings The VMware View setting enables you to configure VMware View connection settings for VMware View service and create shortcuts on the desktop and Start menu for service access. You can access on-demand desktop services for work simply through these shortcuts.
  • Page 152 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 4. Type in the desired session name, and then click Save to confirm. Note This is the only required field for the creation of a service access shortcut on the desktop. Other data can be provided during the period of service access.
  • Page 153: Accessing Vmware View Or Horizon Services

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.10 Accessing VMware View or Horizon Services To access VMware View or Horizon services, do the following: 1. Double click the created (customized) access shortcut on the desktop. 2.
  • Page 154 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 7. Provide your user name and password on the opened window, and then click Login. 8. A window appears with available desktops for your credentials. Double-click to select the desired desktop. 9.
  • Page 155: Configuring Advanced View Connection Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.11 Configuring Advanced View Connection Settings This section provides a description of each setting item for VMware View connections. Read this section to configure advanced settings and customize shortcuts on the desktop and Start menu for service access. ...
  • Page 156 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings Common Settings Item Description Autostart When Startup Select whether to open a VMware View or Horizon session automatically or not when US320f starts. If Yes is selected, when you log in to the system, the VMware View or Horizon session will be opened automatically.
  • Page 157: Configuring Web Browser Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.12 Configuring Web Browser Settings The Web Browser setting item allows you to configure browser session settings and create shortcuts on the desktop or Start menu for browser sessions. 5.12.1 Configuring General Browser Session Settings To configure general browser session settings, do the following: 1.
  • Page 158: Configuring Specific Browser Session Settings

    Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings 5.12.2 Configuring Specific Browser Session Settings To configure specific browser session settings and create shortcuts on the desktop and Start menu, do the following: You can use this feature to create a desktop shortcut for a specific web page, for example, your intranet home page.
  • Page 159 Chapter 4 Configuring Client Settings with Atrust Client Setup 5. Configuring Service Access Settings General Settings Item Description Session Name Specify the browser session name. Initial Page Specify the URL of the page that opens when the browser session starts. Common Settings Item Description...
  • Page 160: Chapter 5 Administrative Utilities And Settings

    NEC Express5800 Series US320f Chapter 5 Administrative Utilities and Settings This chapter provides the information related to administrative utilities and settings. 1. Launching UWF Automatically Describes utilities to be launched automatically. 2. Utilities Affected by Shutdown and Restart Describes utilities that are affected by shutdown or restart.
  • Page 161: Launching Uwf Automatically

    Chapter 5 Administrative Utilities and Settings 1. Launching UWF Automatically Launching UWF Automatically The Unified Writer Filter utility is automatically launched when the system starts. This utility provides a secure environment for thin client computing by protecting the thin client from undesired flash memory writes. The active (green), inactive (red), or changed (orange) status of the filter is indicated by the color of the Unified Writer Filter status icon in the system tray on the taskbar.
  • Page 162: Utilities Affected By Shutdown And Restart

    Chapter 5 Administrative Utilities and Settings 2. Utilities Affected by Shutdown and Restart Utilities Affected by Shutdown and Restart The following utilities are affected by restarting and shutting down the thin client:  Unified Writer Filter overlay To retain the setting changes after US320f is restarted, you need to disable the Unified Writer Filter. For details, see Chapter 4, "2.9 Configuring UWF (Unified Write Filter)".
  • Page 163: Using The Unified Write Filter (Uwf)

    Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Using the Unified Write Filter (UWF) The Unified Writer Filter provides a secure environment for thin-client computing by protecting the thin client from undesired flash memory writes (flash memory is where the operating system and functional software components reside). By preventing excessive flash write activity, the Unified Writer Filter also extends the life of the thin client.
  • Page 164: Running Unified Writer Filter Command Line Options

    Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Running Unified Writer Filter Command Line Options US320f allows you to enable or disable UWF and change the overlay size using Atrust Client Setup. If you need to configure UWF in detail, you can use command line options. There are several command line options you can use to control UWF (command line arguments cannot be combined).
  • Page 165 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Remove-Exclusion <file> Removes the specified file from the excluded file list of the volume protected by UWF. The file is now subject to protection by UWF. The removal of exclusion takes effect after the next system restart. Commit <file>...
  • Page 166 Chapter 5 Administrative Utilities and Settings 3. Using the Unified Write Filter (UWF) Set-CriticalThreshold <size> Sets the threshold (in MB) for a critical alarm to be issued in the current session. Important You can change the maximum size of the UWF overlay by using Atrust Client Setup. See Chapter 4, "2.9 Configuring UWF (Unified Write Filter)"...
  • Page 167: Automatic Sign-In

    Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In Automatic Sign-In On US320f, the workgroup computers are configured to automatically sign-in with the default User account. If the default password is changed, auto sign-in password must also be changed in the following procedure: Important This procedure cannot be used for a computer that belongs to a domain.
  • Page 168 Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In 4. Click the Users tab in the User Accounts dialog box, and select the Users must enter a user name and password to use this computer check box. 5. Select the name of the user for which you want to configure auto sign-in from the list of users. * As an example, select the User account Express5800/US320f User's Guide...
  • Page 169 Chapter 5 Administrative Utilities and Settings 4. Automatic Sign-In 6. Clear the Users must enter a user name and password to use this computer checkbox, and click OK. 7. The Automatically sign in dialog appears. Type the password to be used at sign-in in the Password and Confirm Password boxes, and then click OK.
  • Page 170: Saving Files And Using Local Drives

    Chapter 5 Administrative Utilities and Settings 5. Saving Files and Using Local Drives Saving Files and Using Local Drives Administrators need to know the following information about local drives and saving files. Saving Files Thin clients use an embedded operating system with a fixed amount of flash memory. It is recommended that you save files you want to keep on a server rather than on a thin client.
  • Page 171: Participating In Domains

    Chapter 5 Administrative Utilities and Settings 6. Participating in Domains Participating in Domains You can participate in domains by joining the thin client to a domain or by using roaming profiles. Participating in Domains The administrator can join the thin client to the domain in the Change Computer Name dialog box (Start Button Right Click Menu >...
  • Page 172: Change Password Of Domain Computer Account When Uwf Is Enabled

    Chapter 5 Administrative Utilities and Settings 6. Participating in Domains Change password of domain computer account when UWF is enabled Microsoft Windows-based computer that joined a domain uses the domain controller to periodically change the computer account password for security purposes. If the thin client is a member of such a domain, password processing is applied to the thin client as well.
  • Page 173: Using The Net And Tracert Utilities

    Chapter 5 Administrative Utilities and Settings 7. Using the Net and Tracert Utilities Using the Net and Tracert Utilities Net and Tracert utilities are available for administrative use (for example, to determine the route taken by packets across an IP network). For more information about these utilities, go to: http://www.microsoft.com. Express5800/US320f User's Guide...
  • Page 174: Managing Users And Groups With Accounts

    Chapter 5 Administrative Utilities and Settings 8. Managing Users and Groups with Accounts Managing Users and Groups with Accounts Use the Accounts window (Start > Settings > Accounts) to create and manage user accounts, create and manage groups, and configure advanced user profile properties. By default, a new user is only a member of the Users group and is not locked down.
  • Page 175: Changing The Computer Name Of A Thin Client

    Chapter 5 Administrative Utilities and Settings 9. Changing the Computer Name of a Thin Client Changing the Computer Name of a Thin Client Administrators can use the Computer Name tab in the System Properties dialog box (Start > Control Panel > System > Advanced system settings) to change the computer name of a thin client.
  • Page 176: Setting Date And Time

    Chapter 5 Administrative Utilities and Settings 10. Setting Date and Time Setting Date and Time The local time utility can be set to synchronize the thin client clock to a time server automatically at a designated time, or manually. Maintain the correct time because some applications require access to local thin client time. You can open the "Date and time"...
  • Page 177: Configuring Dual Monitor Display

    Note that triple screen output is not available. Important NEC only supports genuine optional monitors. When using another monitor in the actual operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem.
  • Page 178: Installing Cmo Terminal Agent

    12. Installing CMO Terminal Agent Installing CMO Terminal Agent To access NEC Client Management Option (CMO) services from US320f, use CMO Terminal Agent. CMO Terminal Agent is not installed on US320f by default; however, US320f includes the following installers: ...
  • Page 179 Chapter 5 Administrative Utilities and Settings 12. Installing CMO Terminal Agent 4. Select the method for obtaining Client Management Option Manager that is appropriate for your environment, and then click Next. 5. Type in the domain information, and then click Next. * If you selected DHCP Server in step 4, this step is skipped.
  • Page 180 Chapter 5 Administrative Utilities and Settings 12. Installing CMO Terminal Agent 6. Specify the installation folder, and then click Next. 7. Select the behavior of client management option remote connection and click Next. 8. Click Install. Express5800/US320f User's Guide...
  • Page 181 Chapter 5 Administrative Utilities and Settings 12. Installing CMO Terminal Agent 9. Click Finish. 10. On the desktop, move the mouse pointer to the bottom-left corner, and then right-click Start to open the popup menu. 11. Click Add or Remove Programs. 12.
  • Page 182 Chapter 5 Administrative Utilities and Settings 12. Installing CMO Terminal Agent 15. Wait until the CMO Terminal Agent shortcut appears on the Start screen. Note CMO Terminal Agent is registered in the Startup menu when it is installed, and is automatically launched when you sign in to US320f.
  • Page 183: Wireless Lan Settings

    Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings Wireless LAN Settings To communicate with the wireless LAN access point with US320f, it is necessary to connect the optional USB wireless LAN adapter to the main body USB port. The Windows 10 IoT client can connect to the wireless LAN using the following security and encryption.
  • Page 184: Ieee 802.1X / Eap Authentication

    Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 13.2 IEEE 802.1X / EAP authentication Explanation about wireless LAN authentication using Radius server compliant with IEEE 802.1X / EAP. To perform IEEE 802.1X / EAP authentication, "certificate" must be used for client authentication. US320f will lose root certificates and client certificates installed when UWF (Unified Write Filter) is enabled after restart.
  • Page 185 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 6. Enter User name and Password and click OK. 7. If a warning is displayed, click Connect to continue. Express5800/US320f User's Guide...
  • Page 186 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 8. Confirm that the status of the network name (SSID) is displayed as Connected, Secured. 9. Right-click the wireless LAN icon in the task bar notification area at the bottom right of the screen and select Open Network and Sharing Center from the menu.
  • Page 187 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 11. Click the Wireless Properties button. 12. Select the Security tab and click the Advanced settings button. Express5800/US320f User's Guide...
  • Page 188 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 13. Select the 802.1X settings tab and click the Save credentials button. 14. Enter User name and Password and click the OK button. Express5800/US320f User's Guide...
  • Page 189 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 15. Click the OK button to close the advanced dialog. 16. Click the OK button to close the wireless network properties dialog. 17. Click the Close button to close the Wi-Fi dialog. 18.
  • Page 190 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 5. Select the network name (SSID) to be connected and click Connect. 6. Confirm that Connected, Secured appears on the status of the network name (SSID). Express5800/US320f User's Guide...
  • Page 191: Deleting A Network Profile

    Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 13.3 Deleting a Network Profile To delete a network profile, follow the procedure below. 1. Click the Wireless icon (the icon indicating the strength of radio waves) in the lower right corner of the desktop screen.
  • Page 192 Chapter 5 Administrative Utilities and Settings 13. Wireless LAN Settings 3. Click Manage Known Networks. 4. When Network is displayed, select the network name (SSID) to be deleted and click the Forget button. 5. The network profile is deleted. Express5800/US320f User's Guide...
  • Page 193: Installing The Certificate

    Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate Installing the Certificate US320f protects the thin client from erroneous writing to the flash memory by UWF (Unified Write Filter). Writing to flash is valid as long as the thin client is active, but it will be lost if the thin client is restarted or shut down. Certificates installing UWF in a valid state are lost when you restart or shut down the thin client.
  • Page 194 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 5. On the Console window, click the File menu to select Add/Remove Snap-in. 6. On the Add or Remove Snap-ins window, click Certificates > Add > Computer account > Local computer > Finish >...
  • Page 195 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 8. The Certificate Import Wizard will be launched. Click the Next button. 9. Click the Browse button. Express5800/US320f User's Guide...
  • Page 196 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 10. Select the root certificate file issued by the trusted root certification authority and click the Open button. 11. Click the Next button. Express5800/US320f User's Guide...
  • Page 197 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 12. Click the Browse button. 13. Activate the Show physical store checkbox, select Trusted Root Certification Authorities - Registry and click the OK button. Express5800/US320f User's Guide...
  • Page 198 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 14. Click the Next button. 15. Click the Finish button. 16. Click the OK button to close the dialog. Express5800/US320f User's Guide...
  • Page 199: Installation Of Computer Certificate

    Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 14.3 Installation of Computer Certificate Below is a description of how to install a computer certificate in US320f. If you have not registered the certificate store as an UWF write protection exception, follow the steps below after disabling UWF. 1.
  • Page 200 Chapter 5 Administrative Utilities and Settings 14. Installing the Certificate 7. In the console window, click to expand the Certificates group tree, right click on Person > Certificate and select All Tasks > Import from the menu. 8. The Certificate Import Wizard will be launched. Click the Next button. 9.
  • Page 201: Chapter 6 System Administration

    NEC Express5800 Series US320f Chapter 6 System Administration This chapter contains local and remote system administration information to help you perform the routine tasks needed to maintain your thin client environment. 1. Using Atrust Device Manager (ADM) Software for Remote Administration Describes remote administration of US320f using Atrust Device Manager.
  • Page 202: Using Atrust Device Manager (Adm) Software For Remote Administration

    You can download Atrust Device Manager from the following website: http://www.58support.nec.co.jp/global/download/ If thin clients that have ACS installed are managed and registered on the ADM server, the administrative status becomes effective and it can not be detected from other ADM servers. This is a security specification to make it inaccessible from a malicious server.
  • Page 203: Restoring Settings

    Chapter 6 System Administration 2. Restoring Settings Restoring Settings Depending on the default settings you want to restore on the thin client, you can:  Use the BIOS to restore default values for all the items in the BIOS setup utility. (See Chapter 6, "2.1 Restoring BIOS Settings".
  • Page 204: Restoring Bios Settings

    2. Restoring Settings Restoring BIOS Settings When power is turned on, the NEC logo appears briefly. Press the <DEL> key while this screen is displayed to start SETUP. Important The factory-set BIOS settings may differ from the restored settings. Restore the BIOS settings as follows: 1.
  • Page 205 Chapter 6 System Administration 2. Restoring Settings 4. Select Restore Defaults, and press <Enter> key. 5. A confirmation message "Load Optimized Defaults?" appears. Select Yes, and then press <Enter> key. 6. Select Save Changes and Exit, and then press <Enter> key. Express5800/US320f User's Guide...
  • Page 206 Chapter 6 System Administration 2. Restoring Settings 7. A confirmation message "Save configuration and reset?" appears. Select Yes, and then press <Enter> key. 8. US320f restarts with the restored BIOS settings. Express5800/US320f User's Guide...
  • Page 207: Restoring Atrust Client Setup Settings

    To reset Atrust Client Setup settings, do the following: 1. Restart your US320f. 2. During the POST (Power-On Self-Test) period, press <Esc> key on the keyboard to enter NEC Thin Client Menu. Note Five options are available on NEC Thin Client Menu: Normal boot, Reset Mode, Firmware Update, Reboot, and Shutdown.
  • Page 208 Chapter 6 System Administration 2. Restoring Settings 3. Use arrow keys to select Reset Mode, and then press <Enter> key to continue. 4. A message appears prompting you for confirmation. Type y to confirm, then press <Enter> key to continue. 5.
  • Page 209 Chapter 6 System Administration 2. Restoring Settings 7. After automatic sign-in, "Resetting your thin client, please wait. Your thin client will reboot after reset complete." message will be displayed. 8. When US320f is restarted automatically, the restoration is completed. Express5800/US320f User's Guide...
  • Page 210: Imaging Devices With Atrust Recovery Usb Disk Creator

    USB imaging solution to help IT and Customer Service staff quickly and easily image supported devices. The Atrust Recovery USB Disk Creator is available on the following NEC website: http://www.58support.nec.co.jp/global/download/ Using the tool's flexible windows utility, users can easily: ...
  • Page 211: Configuring And Using Peripherals

    Configuring and Using Peripherals US320f can be connected to peripheral devices. NEC only supports the peripheral devices that are connected by using accessories that come with US320f or genuine optional products. Before connecting a non-supported product in the actual operating environment, thoroughly evaluate the operation with the specified settings based on the actual operating environment and confirm that there is no problem in terms of system integration.
  • Page 212: Activating Us320F

    Chapter 6 System Administration 4. Activating US320f Activating US320f This section describes how to activate (authenticate) US320f (Windows 10 IoT Enterprise LTSB). You need to activate US320f to use all the features of Windows 10 IoT. US320f is activated when shipped from the factory. However, if the firmware image of US320f is upgraded or recovered using ADM (Atrust Device Manger) or Atrust Device USB Disk Creator, US320f must be activated again.
  • Page 213: Via The Internet

    Chapter 6 System Administration 4. Activating US320f Via the Internet The easiest way is to activate via the Internet. Connect the US320f to the Internet and turn on the power. US320f will automatically activate the license through the internet. US320f supports automatic activation. 1.
  • Page 214: By Phone

    Chapter 6 System Administration 4. Activating US320f By phone If the Internet is unavailable, you can activate your license by calling Microsoft. 1. Restart your US320f. 2. Right-click the Start button and click Run in the menu. Enter slui 4 and click the OK button. 3.
  • Page 215 Chapter 6 System Administration 4. Activating US320f 4. Call the phone number displayed on the screen. Enter the installation ID by following the instructions from the telephone system. 5. Enter the confirmation ID. 6. Click the Activate Windows button. 7. A message window indicating successful completion appears. Express5800/US320f User's Guide...
  • Page 216: Activating Us320F Via The Volume Activation Management Tool (Vamt)

    Chapter 6 System Administration 4. Activating US320f Activating US320f via the Volume Activation Management Tool (VAMT) You can also activate US320f using VAMT proxy activation. The VAMT host computer distributes a Multiple Activation Key (MAK) to one or more US320f terminals and collects the installation ID (IID) from each US320f terminal. The VAMT host computer sends the IIDs to Microsoft on behalf of the US320f terminals and obtains the corresponding Confirmation IDs (CIDs).
  • Page 217: Chapter 7 Establishing A Server Environment

    NEC Express5800 Series US320f Chapter 7 Establishing a Server Environment This chapter contains information about the network architecture and enterprise server environment needed to provide network and session services for your thin clients. It includes: 1. Understanding How to Configure Your Network Services Describes the network services available for your US320f.
  • Page 218: Understanding How To Configure Your Network Services

    Chapter 7 Establishing a Server Environment 1. Understanding How to Configure Your Network Services Understanding How to Configure Your Network Services Network services used by the thin client can include DHCP and DNS. How you configure your network services depends on what you have available in your environment and how you want to design and manage it.
  • Page 219: Understanding Session Services

    2. Understanding Session Services Understanding Session Services Before you use the information in this section to configure your Citrix ICA, Microsoft RDP, VMware Horizon, and NEC Client Management Option (CMO) session services, be sure you understand and use the following guidelines: ...
  • Page 220: Configuring Citrix Ica Session Services

    Chapter 7 Establishing a Server Environment 2. Understanding Session Services Configuring Citrix ICA Session Services ICA session services can be made available on the network using either Windows Server 2008 R2, Windows Server 2012 R2, or Windows Server 2016 with Terminal Services (remote desktop service) and one of the following installed: ...
  • Page 221: Configuring Vmware Horizon Session Services

    Chapter 7 Establishing a Server Environment 2. Understanding Session Services Configuring VMware Horizon Session Services VMware Horizon is a desktop management solution that allows the system administrator to configure the desktop and control user access. Client software securely connects users to centralized virtual desktops, back-end physical systems, or terminal servers.
  • Page 222: Configuring Nec Client Management Option (Cmo) Services

    2. Understanding Session Services Configuring NEC Client Management Option (CMO) Services Information about installing and configuring NEC Client Management Option (CMO) can be found on the NEC website at http://www.nec.com/. NEC Client Management Option (CMO) consists of the following major components: ...
  • Page 223: Chapter 8 Software Information, Notes, And Restrictions

    NEC Express5800 Series US320f Chapter 8 Software Information, Notes, and Restrictions This chapter describes US320f software information, and notes and restrictions on using US320f. 1. Software Information Describes software incorporated in and used with US320f. 2. Notes and restrictions Describes notes and restrictions on using US320f.
  • Page 224: Software Information

    Chapter 8 Software Information, Notes, and Restrictions 1. Software Information Software Information This section describes software incorporated in and used with US320f. Disk Configuration The GUID Partition Table (GPT) of disk consists of the following three partitions to support UEFI. ...
  • Page 225: Bios

    Chapter 8 Software Information, Notes, and Restrictions 1. Software Information BIOS Item Description Platform US320f BIOS version US320f v2.04 Applications Application Version Adobe Flash Player 26 NPAPI 26.0.0.151 Atrust Client Setup (Win10IoTEnT) 1.01 Citrix Receiver 4.9.0.2539(14.9.0.2539) Intel (R) Sideband Fabric Device Driver 604.10125.2655.573 Microsoft Visual C++ 2005 Redistributable 8.0.56336...
  • Page 226: Media Codecs

    Chapter 8 Software Information, Notes, and Restrictions 1. Software Information Media Codecs Your US320f contains the following codecs: Audio   2ch Dolby Digital (AC-3)   Video   MPEG-4 Visual (MPEG-4 Part 2)  AVC.H.264 (MPEG-4 Part 10) Express5800/US320f User's Guide...
  • Page 227: Notes And Restrictions

    This section describes notes and restrictions on using US320f. Features and Software Not Supported NEC does not provide support for the features below.  US320f (Windows 10 IoT Enterprise LTSB) does not include Microsoft Edge, Cortana, Windows Store, Mail / Calendar application etc).
  • Page 228: Notes And Restrictions

    Some features require installation of third party software. NEC does not guarantee the use of this thin client in any environment under any conditions. Before using the thin client, thoroughly evaluate the operation in the actual operating environment and confirm that there is no problem.
  • Page 229 Chapter 8 Software Information, Notes, and Restrictions 2. Notes and Restrictions 3. Sign out from the Administrator account. 4. Sign in as a User. 5. Wait until the shortcut of the uninstalled application disappears from the Start screen.  In US320f local environment, the shortcut keys combined with Windows logo key are disabled. ...
  • Page 230 Chapter 8 Software Information, Notes, and Restrictions 2. Notes and Restrictions  When starting a virtual desktop session from a Remote Desktop Connection shortcut with a standard user (User) account, you can not enter the character of the user name and password, because the focus is lost from the credential information input dialog.
  • Page 231: Chapter 9 Operation And Maintenance

    NEC Express5800 Series US320f Chapter 9 Operation and Maintenance This chapter describes troubleshooting and how to maintain US320f to keep it running smoothly. 1. Cleaning of US320f Describes how to clean US320f to keep it in good shape. 2. Troubleshooting See this section when you suspect failure.
  • Page 232: Cleaning

    Chapter 9 Operation and Maintenance 1. Cleaning Cleaning Clean US320f on a regular basis to keep it in good shape. Observe the following instructions to use US320f safely. Failure to follow these instructions may result in loss of life or serious personal injury. ...
  • Page 233: Troubleshooting

    Chapter 9 Operation and Maintenance 2. Troubleshooting Troubleshooting Any of the problems listed in this section might be resolved by updating the US320f firmware. For how to update the firmware, see Chapter 6, "2. Restoring Settings". Problems When Connecting to Virtual PCs [?] Failed to connect to a virtual PC: ...
  • Page 234: Relocation And Storage

    Chapter 9 Operation and Maintenance 3. Relocation and Storage Relocation and Storage For how to relocate or store US320f, contact your service representative. Observe the following instructions to use US320f safely. Failure to follow these instructions may result in loss of life or serious personal injury. For details, see Precautions for Use. ...
  • Page 235: User Support

    Before contacting your service representative, take a note of the LED indications of the server and the alarm indications on the display unit, as these may provide significant help to your service representative. Go to Support information on the NEC Corporate website (http://www.nec.com/) for more information. When Requesting Repairs When requesting repairs, prepare the following documents: ...
  • Page 236: Chapter 10 Appendix

    NEC Express5800 Series US320f Chapter 10 Appendix 1. Appendix A Specifications Provides specifications of US320f. Express5800/US320f User's Guide...
  • Page 237: Appendix A Specifications

    Chapter 10 Appendix Appendix A Specifications Appendix A Specifications Item Specification Processor Intel® Celeron® N2930 1.83 GHz Quad-core processor Memory 32GB flash memory / 4GB RAM DDR3 USB 2.0 port  3, USB 3.0 port  1 (operates in USB 2.0 mode) I/O ports and peripherals DVI-I port ...
  • Page 238 User's Guide FW Win10IoTEnt LTSB v1.04-INTL Second Edition, JUNE 2018 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2018 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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