Related Manuals for Cortelco 2750
Summary of Contents for Cortelco 2750
- Page 1 OWNER’S INSTRUCTION MANUAL Four Line Auto-Attendant/Answering System MODEL 2750 2750 User Guide Version 1.3...
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Page 2: Table Of Contents
2.8.2.3. To set the allowed numbers at a particular telephone:...16 2.9. System Privacy...16 2.9.1. To Change the Privacy Setting...17 2.10. Dialing Mode...17 2.11. Area Codes...17 2.11.1. To enter HOME, LOCAL, and “1 PLUS 7” area codes...18 2750 User Guide Version 1.3... - Page 3 5.2.5. Setting Auto Attendant Pickup Delay...27 5.2.6. Night Timer Set...27 5.2.7. Setting More Than One Phone as an Auto Attendant...28 5.2.8. Using Additional Auto Attendant OGMs...28 5.2.9. Setting Separate Auto Attendant OGM's for Different Lines...28 2750 User Guide Version 1.3...
- Page 4 6.8. Voice Mail (Message Waiting)...35 6.8.1. Accessing Messages...35 6.8.2. Resetting MSG Lamp...35 6.9. Flash...36 6.10. Mute...36 6.11. Do Not Disturb (DND)...36 6.12. Line Reserve...36 6.13. Call Privacy...37 6.14. Toll Restriction...37 6.14.1. Toll Restriction Removal (Single Call)...37 2750 User Guide Version 1.3...
- Page 5 7.1.13.1. To Erase A Message...43 7.1.13.2. To Erase All Messages ...43 7.1.14. Recording A Memo or Conversation...43 7.1.14.1. Recording a Memo...43 7.1.14.2. Recording a Telephone Conversation..43 7.1.15. Screening Calls ...43 7.2. Auto Attendant Overview...43 2750 User Guide Version 1.3...
- Page 6 8.4. Fax Machines and Modems...44 9. BATTERIES...45 9.1. Battery Replacement...45 9.2. Power Failure Operation...45 APPENDIX A...46 Menu Tree...46 APPENDIX B...50 Installation Worksheet...50 APPENDIX C...51 Toll Restriction Worksheet...51 APPENDIX D...52 Trouble Shooting Guide...52 FCC INFORMATION...53 TELEPHONE REPAIR...54 LIMITED WARRANTY...55 2750 User Guide Version 1.3...
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Page 7: We Want You To Know All About Your New Telephone
Owner’s Instruction Manual. The 2750 is one of our new Series 7 Telephones. It is a stand alone 4-Line Telephone or part of a 4- Line system consisting of up to 16 stations of 2740's, 2742's, or 2750's. The 2740 is our base unit. It has 4 line buttons, Intercom, Conference, Page, Transfer, Mute, Headset, Flash, Redial, Hold, 5 memory dial buttons, 40 Number Personal Directory, Type II Caller ID, Speakerphone, and 2.5mm... -
Page 8: 2750 Feature List
Call Waiting calls. 50 NAME AND NUMBER CALLER ID LIST - Phone automatically stores the name, number, date and time of the 50 most recent calls. CALLER ID DISPLAY DIAL - Any number in the 2750 User Guide Version 1.3... - Page 9 RECORD MEMO/CONVERSATION - With the press of this button, you can record a memo or your current telephone conversation. Your recording will be saved along with the other messages. PAUSE - Use this button to momentarily pause message playback. 2750 User Guide Version 1.3...
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Page 10: Important Safety Instructions
3. Unplug this product from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not use liquid or aerosol cleaners. 4. Do not use the telephone near water. For example, do not use near a bathtub, wash bowl, kitchen sink, laundry tub, swimming pool, or in a wet basement. -
Page 11: Unpacking And Installation
UNPACKING AND INSTALLATION 1.1. Box Contents The following items should be packed with your 2750. Please contact your dealer if any of them is missing. 2750 Phone (Main Body) Handset Handset Cord (Coiled Cord) Line Cord 7ft Short Line Cord 7”... -
Page 12: Telephone Part Identification
Intercom Button 2.5mm Headset Jack Conference Button Page Button Flash Button Transfer Button Mute Button Redial Button Headset Button Hold Button Key Pad Buttons Volume Up Button Speaker Button Volume Down Button Speaker Handset Jack 2750 User Guide Version 1.3... -
Page 13: Installation
1.3.2. Plan Your Installation Up to 16 Cortelco 4 Line Telephones may be connected together. You may connect 2750, 2740 or 2742 4-Line Telephones to form your office/home configuration. Each device must be assigned a different station number, from 01 to 16. Until a telephone is assigned a station number, the telephone will not function correctly. -
Page 14: Assign A Station Number
1.3.9. Install Batteries (Optional) While it is not necessary for you to install batteries in your 2750 telephone for it to function normally, we do recommend that they be installed. The batteries are not needed to preserve your memory dial numbers, because all memory dial numbers are stored in static memory. -
Page 15: Verify Proper Installation
Dial the telephone number for line 2. The line 2 LED should flash slowly. If the line 2 LED does not flash, then line 2 is improperly connected to this telephone. -
Page 16: Line Configuration/Type
Unconnected:Use this setting at any telephone that is not physically connected to all of its lines. For example, you may install a 2750 4-line telephone in a room that is currently wired for only lines 1, 2 and 3. In this example, you would set Line 4 at this station as UNCONNECTED. -
Page 17: To Set Connections/Configuration
Your 2750 telephone will light up its line status indicators when a telephone such as a fax machine, modem, or standard telephone is using a line. If the line status indicators of your 2750 telephone do not function properly, either failing to light up when a standard telephone uses a line, or staying lit even though no telephone is using a line, the loop voltage detector setting needs to be adjusted. -
Page 18: Ringer Configuration
You may want to assign one of your lines its own ring tone and leave the other lines set at the default ring. For example, if line 3 were a private line at your telephone, you may assign it a distinctive ring so you could easily recognize calls ringing on your private line. -
Page 19: Setting Off-Hook Ringing
You may want give all of the lines at your telephone the same distinctive ring so that you can easily tell when your particular phone is ringing and differentiate it from the ringing of other nearby telephones. -
Page 20: Automatic Line Selection
Auto Seize:INTCM Press MENU to exit. Note: An incoming call that is ringing at your telephone will be selected automatically when you lift the handset or press the SPEAKER or HEADSET button, regardless of the choices you have made for automatic line selection. -
Page 21: Turning Toll Restriction On/Off At A Particular Telephone
Press the soft key under CHANGE to select between NORMAL (factory setting) and RESTRICTED. Press the soft key under DOWN ARROW to see the current setting for Line 2, and repeat steps e- g to change the settings for Lines 2-4. Press MENU to exit. 2750 User Guide Version 1.3... -
Page 22: To Set The Allowed Numbers At A Particular Telephone
If you set restrictions at a particular phone, you will probably want to store some allowed exceptions at that telephone. For example, if you restrict long-distance calls, you may want to store some allowed area codes, such as “1301”, or you may wish to store “1800”, to allow all “1800” calls, or “1*******”... -
Page 23: To Change The Privacy Setting
There are three sets of Area Codes that you may set. The first is your Home Area Code. You may enter the Home Area Code so that telephone numbers are properly displayed. This enables you to dial numbers in the caller list without pressing the “SELECT”... -
Page 24: To Enter Home, Local, And "1 Plus 7" Area Codes
MEMORY SETTINGS 3.1. Memory Features Your 2750 telephone can store up to 40 of your most often dialed numbers in its memory. The 40 numbers are stored into Personal Directory locations, which are dialed by pressing”#” followed by the arrow buttons. -
Page 25: Storing A Caller Id Number Into Memory
Caller ID service, and would like the convenience of dialing other Centrex stations from your caller list. When you dial a number from the caller list, the telephone will dial it as it is shown in the display. If you have entered the Centrex prefix, the number will be displayed properly, so that you can dial it simply by going off hook. -
Page 26: Erase Numbers Stored In Memory
3.8. Reset Default Settings You may reset the 2750 software to the factory default. This will total remove any changes or stored memory items. To reset the 2740, press MENU, MUTE,MUTE,2,7,4,1. 2750 User Guide Version 1.3... -
Page 27: Miscellaneous Settings
Message Waiting Line Selection The 2750 can detect voice mail signals on any one of the four lines. By default, the 2750 is set to respond to messages on Line 1. Follow the instructions below to set your voice mail detector to the proper line. -
Page 28: Caller Id On Call Waiting (Cidcw) Sensitivity
Adjusting Auto Hold Drop Time Your 2750 telephone is factory-set to automatically drop a call if it is on hold for more than 30 minutes. This feature is designed to prevent calls from accidentally being placed on hold indefinitely. If you... -
Page 29: Answering System
5.1. Setting Answering Option The 2750 will function as an Answering Machine or as an Auto-Attendant. store typically 60 minutes of incoming messages, memos and OGMs. If the answering system is full and cannot store any more messages, the display will show the message “Memory Full!”... -
Page 30: Changing Your Ogm
Press the soft key under ENTER. “Ans System: ON” will appear in the display. Press DOWN ARROW repeatedly until “New Msg Beep: OFF” appears in LCD Display. Press the soft key under CHANGE to turn ON or OFF Press MENU to exit 2750 User Guide Version 1.3... -
Page 31: Remote Code
5.2. Auto-Attendant The 2750 may be set as an Auto Attendant for your system. A 2750 set as an Auto Attendant will answer incoming calls and transfer them to other extensions in the system. Each Auto Attendant can only answer one line at a time, so if you have a busy office you may wish to set one more phone as an Auto Attendant. -
Page 32: Set Up The Auto Attendant
NO (Down Arrow) or YES (Select Key). Press Yes, The unit will play a message of “Please record a greeting after the tone.” Press STOP button to end greeting. Press MENU to exit. 2750 User Guide Version 1.3... -
Page 33: Record Your Auto Attendant Zero-Out (Ogm)
Press the soft key under CHANGE and use key pad to input time. Use soft key to set AM/PM Press DOWN ARROW, display will show “End (XX:XX) AM “ Press the soft key under CHANGE and use key pad to input time. Use soft key to set AM/PM Press MENU to exit. 2750 User Guide Version 1.3... -
Page 34: Setting More Than One Phone As An Auto Attendant
Press the soft key under ENTER “L1 AA OGM1” will be on display Press the soft key under CHANGE until the OGM is the one that you want answered on Line 1 Press DOWN ARROW to go to next Line or MENU to exit. 2750 User Guide Version 1.3... -
Page 35: Turn Off The Auto Attendant On One Or More Lines
All Transfer Feature Your telephone is equipped with the ability to transfer calls to all phones with one of nine personal rings. After hearing an Auto Attendant OGM, if the caller dials 30 through 38, then all phones will ring with that particular distinctive ring. -
Page 36: Transfer Direct To Voice Mail
While listening to the Auto Attendant OGM, the caller may dial “8” followed by the desired extension number to transfer directly into that extension's voice mail. This presumes that the extension is a 2750 with it's Answering System turned on. -
Page 37: Telephone Operation
If a call remains on hold after 2 minutes, your 2750 will alert you. See Section 4.4. -
Page 38: Answering A Call On Another Line
6.4. Conference Your 2750 allows you to make conference calls with two other parties. You may conference either two outside lines or one outside line and one intercom station. 6.4.1. -
Page 39: Blind Transfer
The Caller ID feature works in conjunction with Caller ID service offered by your local telephone company. The 2750 can store up to 50 of your most recent calls. In order for this feature to work, you must subscribe to the Caller ID service from your local telephone company. Call waiting caller ID may not be available in all areas that offer caller ID service, and may cost more than basic number caller ID service. -
Page 40: Dialing Calls
While the phone is on-hook and idle, press the up and down VOLUME buttons to set desired ringer volume. With each press, the phone will ring once at the new volume. 6.7.2. Handset While using the handset, press the up and down VOLUME buttons to set desired handset volume. 2750 User Guide Version 1.3... -
Page 41: Speakerphone
6.8. Voice Mail (Message Waiting) The 2750 supports external Voice Mail indicators. The commercial telephone company will supply either FSK or Stutter Dial tone. When using external VM, the LCD will display a message to alert you that there is a message and what line it is on. Section 4.2.1 Message Waiting Line Selection will allow you to set indicator to Line1, 2, 3, 4, or OFF. -
Page 42: Flash
Voice Mail from the telephone company. The message signaling must arrive on the correct line, and the phone must be set for the correct type of message waiting. Message signals are sent by the Telephone Company in one of two ways: FSK or stutter dial tone. Your telephone comes factory-set to FSK, which means that only its FSK detector is active. -
Page 43: Call Privacy
You may turn Toll Restriction ON and OFF at a telephone without affecting the Toll Restriction settings stored in that telephone. For example, you may wish to turn Toll Restriction off for some guests, or you may want Toll Restriction to be on only during certain periods. When you turn off Toll Restriction at a telephone using this feature, it will stay off until it is reactivated. -
Page 44: Timer Reset
6.16. Headset Your 2750 is headset-ready. It comes equipped with a 2.5mm headset jack, and a built-in headset amplifier, along with a dedicated HEADSET button. To use this feature, plug a telephone headset with a 2.5 millimeter plug into the headset jack. There is no need to buy a headset with a separate amplifier. -
Page 45: Intercom While Idle
6.21. Paging The Paging feature allows you to make announcements to other 2750/2740 stations in the system. When you make a Page, your speakerphone is automatically activated. You can talk immediately using the speakerphone or the handset. -
Page 46: All Page
6.21.2. All Page The All Page feature enables you to make announcements through all of the other 2750/2740 stations. When you make an All Page, your announcement, preceded by a double paging alert tone, will be heard at all the phones that are not in use and do not have their DO NOT DISTURB or BLOCK PAGE activated. -
Page 47: Using Your Telephone's Answering System
USING YOUR TELEPHONE'S ANSWERING SYSTEM. The 2750 supports two types of Voice Mail/Voice Answering. We support external class Voice Mail service and the internal Answering System. The internal Answering System supports up to 60 minutes of incoming and out going messages. It will light two red LED's above the Display and will also flash a symbol of a handset in the display whenever you have a message waiting.. -
Page 48: Repeat A Message
Slow Down Message During message playback, press “4” on Dial Pad to slow message down. This feature is useful for hard to understand messages or to give you more time to write down an address or telephone number. 7.1.12. Using Dial Pad During message playback, the dial pad can also be used to navigate the messages. -
Page 49: Erasing Messages
7.2. Auto Attendant Overview A 2750 set as an Auto Attendant for your system will answer incoming calls, play a greeting message, provide options to hear other prerecorded messages, transfer the call to a system extension or take a message in the Auto Attendant's General Mail Box. It will answer your calls based on the time of day, and on which line the call has come in on. -
Page 50: To Repeat An Auto Attendant Ogm
Non-2750 telephones cannot use the intercom feature to communicate with 2750 telephones. 8.4. Fax Machines and Modems You may connect modems or fax machines to any of your lines, and the line indicators of the 2750 telephones will light when these devices are using a line. 2750 User Guide Version 1.3... -
Page 51: Batteries
AC power. Please remember to plug your telephone into a wall outlet that is not controlled by a wall switch. The 2750 uses 3 AAA batteries for backup power. These batteries fit into a compartment on the base of the telephone. -
Page 52: Appendix A
On/Delay/Off On/Delay/Off On/Delay/Off On/Delay/Off Y(Yes)/N(No) Ring/Voice/Handsfree Allowed/Blocked Common/Private/Unconnected Common/Private/Unconnected Common/Private/Unconnected L1/L2/L3/L4/Intcm 1,2,3,4,5,6,7,8 1,2,3,4,5,6,7,8 1,2,3,4,5,6,7,8 1,2,3,4,5,6,7,8 Line 1, Line 2, Line 3, Line 4, OFF FSK/Stutter Three Digits Three Digits Three Digits Three Digits Three Digits 2750 User Guide Version 1.3... - Page 53 Three Digits Three Digits Three Digits ON/OFF ON/OFF ON/OFF ON/OFF Enter 1234 to access programming Normal/Restricted Normal/Restricted Normal/Restricted Normal/Restricted Set at Sta 01 for ea. of 16 Stations Off/30s/1min/2min Up to 7 digits High Sens/OFF/Low Sens 2750 User Guide Version 1.3...
- Page 54 L3 NIGHT MSG: ON L4 NIGHT MSG: ON SUB MENU DEFAULT Unlimited '05:00 PM '09:00 AM 1234 AVAILABLE OPTIONS/COMMENT OFF/ON 1,2,3,4,5,6,7 0,1,2,3,4,5,6,7,8 OFF/ON Unlimited/1 MINUTE/ANNC ONLY OFF/ON ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF ON/OFF 2750 User Guide Version 1.3...
- Page 55 Provides Firmware Info Checks Feature Keys As Depressed Checks LCD 2.5mm JACK/HANDSET JACK 600ms, 1s, 100ms, 300ms 30MIN, 99MIN, 5 MIN, 15MIN OFF/ON NORMAL/LOCKED 48V, 24V, 12V, OFF TONE/PULSE YES/NO (only appears at Stn 01) 2750 User Guide Version 1.3...
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Page 56: Appendix B
Station 09 Station 10 Station 11 Station 12 Station 13 Station 14 Station 15 Station 16 Station Type: 2740, 2750, or 2742 APPENDIX B INSTALLATION WORKSHEET Line 2 Line 1 Tel#_______ Tel#__________ Common Common or Private Common or Private Common... -
Page 57: Appendix C
Restriction Restriction If you set restrictions at a particular telephone, you will most likely also want to store some allowed exceptions at that telephone. For example, if you restrict long-distance calls, you will probably want to store some allowed area codes such as “1800” to allow all 1800 calls. When you enter allowed numbers, “*” is a wild card. -
Page 58: Appendix D
TROUBLE SHOOTING GUIDE If you are having problems with your 2740 or 2750 telephone, please review the problems listed below and their solution. You may call 662-287-5281 and request a technician to work though your problem No Display or Lamps... -
Page 59: Fcc Information
FCC part 68 rules. The modular telephone outlet or jack to which your 2750 telephone must be connected is a USOC RJ11C or RJ14C. The Facility Interface codes (FIC) for your 2750 telephone is 02LS2 which is a 2- wire, Local Switched Access, Loop-start. -
Page 60: Telephone Repair
TELEPHONE REPAIR DO NOT ATTEMPT TO REPAIR THIS PRODUCT YOURSELF. Telephones manufactured by CORTELCO must be returned to us for repair. You can return your telephone to CORTELCO for repair or replacement in accordance with our LIMITED WARRANTY. CORTELCO warrants THIS PRODUCT against defects in material and workmanship in accordance with our LIMITED WARRANTY. -
Page 61: Limited Warranty
CORTELCO with the product and loss of parts. The warranty is voided in the event any unauthorized person alters or repairs the unit. Telephone companies use different types of equipment and offer various types of services to customers.