What The Lights Mean; Troubleshooting & Faq; Need More Help - Jabra BT320S User Manual

If you are using another set of headphones other than the supplied Jabra
US
model, please note that differences in impedance and sensitivity might limit
or increase the maximum volume output level. An impedance level of 16 Ohm is
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recommended for the best performance. However, always use extra precau-
tion when using another set of headphones than the original Jabra model.
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7. What the lights mean

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What you see What does it mean
Flashing green light Flashing every 5 seconds: On, but not paired
to a phone
Flashing blue light Flashing every 3 seconds: Active on a call/talking
Flashing blue light Flashing every 5 seconds: Paired to a phone
Flashing lights in Flashing every second: Incoming call
different colors
Flashing purple light Flashing every 3 seconds: Music streaming
Flashing red light Running low on battery
Solid red light Charging
Solid green light Fully charged
Solid blue light In pairing mode – see section 3
8. Troubleshooting and FAQ
I hear crackling noises
Bluetooth is a radio technology which means it is sensitive to objects
between the headset and the device it is connected to. You should be able
to have up to 33 feet (10 meters) of distance between the headset and the
connected device when there are no major objects in the way (walls, etc.).
I cannot hear the phone call in the headset
• Increase the volume on the Jabra BT320s.
• Ensure that the headset is paired to your phone.
• Make sure your phone is connected to the headset in the phone's menu
or by tapping the Answer/End button on the Jabra BT320s.
I have pairing problems
You may have deleted your pairing connection in your mobile phone –
follow the pairing instructions in section 3.
I cannot use Reject call, Call on hold, Redial or Voice dialing
These features are dependent on your phone supporting them, please
consult your phone's manual for details.
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I can hear stereo but the music control buttons do not work
The connected device must support the Bluetooth profile for remote control,
AVRCP to make the music control buttons work. Please consult the manual
for your device.
I cannot hear music in the headset
• Increase the volume on your device.
• Ensure that the headset is paired to your Bluetooth enabled device.
• Make sure that the Jabra BT320s is charged.
I have problems streaming in stereo from my music device (mobile
phone, PC, MP3-player etc.)
Make sure the other device supports Bluetooth 1.1 or 1.2 including the
Advanced Audio Distribution Profile (A2DP), otherwise it will not work. Please
consult the user manual of the device you are using for how to pair it to a
Bluetooth Stereo headset.
I can hear stereo but the music control buttons do not work
The connected device must support the Bluetooth profile for remote control,
AVRCP to make the music control buttons work. Please consult your device's
user manual.
The indicator lights (LED) are not working
Simultaneously press the Play/Pause/Stop and the Skip Back button to turn
the indicator lights on or off.
When active on a phone call, the caller cannot hear me
Simultaneously press the volume + and – button to mute/un-mute the
microphone when active on a phone call.
The person I am speaking to is experiencing 'echo' during the call
This may happen when one of the headphone speaker is close to the
microphone. for example- if you are wearing only one of the headphones
and the other headphone is hanging down close to the main device
housing the microphone. This echo problem can be resolved by keeping
the headphone (speaker) and the main device (microphone) apart.

9. Need more help?

www.jabra.com (for the latest support info and online User
1. Web:
Manuals)
2. E-mail: Tech Support: techsupp@jabra.com
Information: info@jabra.com
Phone: 1 (800) 327-2230 (USA)
3.
1 (603) 579-5311 (Canada)
Jabra BT320s Bluetooth stereo headset
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