IBM xSeries 100 Problem Determination And Service Manual page 34

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, xSeries 100 Type 8486," on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code Description
184 Power-on password damaged.
189 An attempt was made to access the server
with an incorrect password.
289 A DIMM has been disabled by the user or
by the system.
301 Keyboard or keyboard controller error.
303 Keyboard controller error.
18
IBM xSeries 100 Type 8486: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program,
select Load Default Settings, and save the
settings.
2. Reseat the battery.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Battery
b. (Trained service technician only) System
board
Restart the server and enter the administrator
password; then, run the Configuration/Setup Utility
program and change the power-on password.
1. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable
the DIMM.
2. Make sure that the DIMM is installed correctly
(see "Removing a memory module" on page 63).
3. Reseat the DIMM.
4. Replace the DIMM.
1. If you have installed a USB keyboard, run the
Configuration/Setup Utility program and enable
keyboardless operation to prevent this error
message from being displayed during startup.
2. Reseat the keyboard cable.
3. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board
1. Reseat the keyboard cable.
2. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Keyboard
b. (Trained service technician only) System
board