Fisher & Paykel WH2424P1 Troubleshooting Manual page 5

Problem Possible Causes
Washer overloaded.
Load was
particularly dirty.
Items not
sorted correctly.
Washer dirty
from previous wash.
Incorrect
wash temperature
selected in relation to
the type of soil.
Colored items not
washed separately
from white/light
colored items.
New or non-colorfast
items not washed
Dye
separately.
transfer
Wet items have been
left sitting for too long.
Wash temperature.
Correct amount
Black or
of detergent.
grey
marks
on
Washer needs to
clothes
be cleaned.
Items not sorted
correctly.
Washer loaded
Tangling
incorrectly.
Incorrect cycle for load
type selected.
https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh...
What to Do
Ensure the washer is not overloaded in terms of its capacity or the
cycle selected (refer to pages 30 – 31).
Select 'Pre Wash' and/or 'Steam' for particularly dirty loads (refer to page 33).
Wash heavily and lightly soiled garments separately.
After washing particularly dirty clothing, we recommend putting the
washer through a 'Rinse' cycle after the load has been removed, to wash
away any remnants of dirt and to prevent it contaminating future washes.
Select a wash temperature suitable for the type of soil, eg warm for greasy
soils, cold for muddy soils. Increasing the wash temperature generally
improves soil removal and overall wash performance.
Remember to separate whites and colors.
Wash non-colorfast items separately and select 'Cold' wash temperature.
Remove items from washer as soon as the cycle is finished, or if items are not
to be removed from the washer immediately select 'Wrinkle Free'.
Consider the wash temperature you select for your colored items. Lower the
temperature if you are
concerned.
Ensure the correct dose of detergent is used for the load size and soil level
(refer to page 28).
Empty the machine and complete a 'Drum Clean' cycle (refer to page 37).
Separate larger items from smaller items.
Load items loosely and individually into the washer (ie not folded).
Use the 'Perm Press' cycle to wash shirts.
Updated: Tue, 16 Nov 2021 12:12:43 GMT
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