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Fisher & Paykel WH2424P1 Troubleshooting Manual
Fisher & Paykel WH2424P1 Troubleshooting Manual

Fisher & Paykel WH2424P1 Troubleshooting Manual

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Troubleshooting
The following is a list of problems you may encounter when using this appliance and some suggestions that may help to
correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service
technician.
Solving Operating Problems
Problem
Possible Causes
Power not switched on
at the wall.
Washer
not
Household power
turning
supply not working.
on
Keylock may be activated.
Washer door not
closed properly.
The washer is waiting for
a command from you.
The washer has
detected a fault.
Touching
Hot and cold faucets
► II does
not turned on.
not start
the fill
Hot and cold faucets not
connected to the
corresponding valve on
the machine.
Blocked hose filters.
Inlet hose leaking,
twisted or damaged.
https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh...
What to Do
Switch the power on at the wall. Then
press 'POWER'.
Try plugging in another electrical
appliance.
Touch and hold the 'Keylock' button
for 2 seconds (refer to page 35).
Open and re-close door.
If ► II is flashing then the washer is waiting for a command from you.
Check if a code is being displayed on the panel (refer to pages 40 – 42).
Check that both hot and cold faucets are turned on.
Check the cold faucet is connected to the cold valve on the machine
and the hot faucet is connected to the hot valve (if present).
Check the faucet end of the inlet hose(s) for blockages.
Check the inlet hose for leaks or damage. Check that the inlet hose is not
twisted.
Updated: Tue, 16 Nov 2021 12:12:43 GMT
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Summary of Contents for Fisher & Paykel WH2424P1

  • Page 1 Check the faucet end of the inlet hose(s) for blockages. Inlet hose leaking, Check the inlet hose for leaks or damage. Check that the inlet hose is not twisted or damaged. twisted. https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...
  • Page 2 Suds build up. Check the amount of detergent used, reduce if necessary. Too many Incorrect type of detergent Use low sudsing, front loader detergent only (refer to page 26). soap used. https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...
  • Page 3 Clean the fabric softener dispenser (refer to page 37). end of the cycle indicates a cycle blockage. Dispenser over Clean out remaining detergent and refer to page 28 for dosing information. loaded with detergent. https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...
  • Page 4: Solving Wash Problems

    30 – 31). Poor soil Removal Ensure the correct dose of detergent is used for the load size and soil Insufficient detergent. level (refer to page 28). https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...
  • Page 5 Washer loaded Tangling Load items loosely and individually into the washer (ie not folded). incorrectly. Incorrect cycle for load Use the ‘Perm Press’ cycle to wash shirts. type selected. https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...
  • Page 6 Wash pantyhose, bras and any other delicate items prone to tangling in Delicate items. a mesh laundry bag. Contact a Fisher & Paykel trained and supported service technician if a problem persists. https://producthelp.fisherpaykel.com/us/Wash/Front_Loaders/WashSmart/WH2424P1/User_Guide_WH2424P1/16_troublesh… Updated: Tue, 16 Nov 2021 12:12:43 GMT Powered by...