Fisher & Paykel WH2424P Installation Manual/User Manual
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Fisher & Paykel WH2424P Installation Manual/User Manual

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FRONT LOADING CONDENSER
CLOTHES WASHER
WH2424F & WH2424P
models
INSTALLATION GUIDE / USER GUIDE
US CA

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Summary of Contents for Fisher & Paykel WH2424P

  • Page 1 FRONT LOADING CONDENSER CLOTHES WASHER WH2424F & WH2424P models INSTALLATION GUIDE / USER GUIDE US CA...

  • Page 3: Table Of Contents

    CONTENTS Introduction Safety and warnings Installation instructions Before you do your first wash Getting started Washer controls Safety features Sorting and loading Detergent and fabric softener Wash cycles Wash cycle options Caring for your washer Before you call for service Fault codes Troubleshooting Limited Warranty...

  • Page 5: Introduction

    INTRODUCTION Welcome Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years. At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment.

  • Page 6: Safety And Warnings

    SAFETY AND WARNINGS READ AND SAVE THIS GUIDE Many washers are located near a gas dryer or a water heater in the home. WARNING! Risk of Fire Hazard For your safety the information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or loss of life.
  • Page 7 SAFETY AND WARNINGS WARNING! Risk of Fire, Electric Shock and Injury to Persons Hazards Follow the safety precautions outlined in this User guide. ● Failure to do so can result in death, electric shock, fire or injury to ● persons. WARNING! When using your clothes washer, follow basic precautions, including the following: Read all instructions before using the appliance.
  • Page 8 SAFETY AND WARNINGS Use this appliance only for its intended purpose as described in this User guide. Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload. Connect to adequate plumbing and drain facilities as described in the Installation Instructions.

  • Page 9: Installation Instructions

    INSTALLATION INSTRUCTIONS INSTALLATION INSTRUCTIONS Product dimensions FRONT VIEW TOP VIEW Wall WH2424F & WH2424P PRODUCT DIMENSIONS INCHES (MM) A Overall height of product 33 1/2” (850) B Overall width of product 23 5/8” (600) C Overall depth of product 25 5/8” (645) (including dial and door when closed) D Depth of door open 42”...
  • Page 10 INSTALLATION INSTRUCTIONS Accessories Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging. 2 x Inlet hoses 1 x Drain hose guide 1 x Installation instructions and User guide 1 x Wrench 1 x Installation leaflet (attached to the top of the washer) Unpacking...
  • Page 11 INSTALLATION INSTRUCTIONS To remove the bolts: 1 Use a wrench or socket to unscrew and remove all four transit bolts at the back of the washer (A). 2 Pull the black rubber grommets to remove the bolt, grommet and black plastic spacers from the machine.
  • Page 12 INSTALLATION INSTRUCTIONS Installing the washer Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog the water valve screens. Remove the inlet hoses from the plastic bag. Remove black rubber washers from bag and insert into hose fitting before connecting to unit.
  • Page 13 INSTALLATION INSTRUCTIONS Attach U-shaped hose guide to the end of the drain hose. Place the hose in a standpipe. Note: if the drain hose is placed in a standpipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.
  • Page 14 INSTALLATION INSTRUCTIONS If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a tempering valve. This will ensure the hot water temperature remains within safe limits. Contact your registered plumber to select and install the tempering valve. IMPORTANT! This appliance must be installed in accordance with the installation instructions before use.
  • Page 15 INSTALLATION INSTRUCTIONS Draining Drain hose placement in a stand pipe or tub: To guide the drain hose over the tub or standpipe Pull hose the hose guide must be fitted to the drain hose. 3/4” through The height of the standpipe or tub should be (20mm) guide maximum...
  • Page 16 INSTALLATION INSTRUCTIONS Electrical connection WARNING! Electric Shock Hazard Plug into a grounded 3-prong outlet ● DO NOT remove ground prong. ● DO NOT use an adapter. ● DO NOT use an extension cord. ● Failure to follow these instructions can result in death, fire or ●...
  • Page 17 INSTALLATION INSTRUCTIONS Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.
  • Page 18 INSTALLATION INSTRUCTIONS Completing the installation Installation test cycle IMPORTANT! Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use. Turn your washer on by pressing the ‘POWER’ button. Select the ‘Quick’...

  • Page 19: Before You Do Your First Wash

    BEFORE YOU DO YOUR FIRST WASH Before you start, it is a good idea to go through the following checklist: Have the packaging and transit bolts been removed? Is the drain hose threaded through the ‘U bend’ (with no more than 3/4” (20mm) extended) and hooked into your standpipe or tub, or attached to a spigot? Is the hot hose connected to the hot valve (color-coded orange, if present)? Is the cold hose connected to the cold valve (color-coded white)? Have the faucets been...

  • Page 20: Getting Started

    GETTING STARTED WARNING! PUSH To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. WH2424F model Sort your washing carefully. Separate white/light colors from ● dark colors. Wash new, highly colored and dark colored items separately to prevent dye transfer.
  • Page 21 GETTING STARTED Press ‘POWER’ to activate your washer. Select your wash cycle by turning the SmartTouch™ Control Dial. Choose your wash options, if you wish to select options different from the default options for the cycle. Touch to start the cycle. If you make an invalid selection the washer will beep to alert you.
  • Page 22 To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance. WH2424P model Sort your washing carefully. Separate white/light colors from ● dark colors. Wash new, highly colored and dark colored items separately to prevent dye transfer.
  • Page 23 GETTING STARTED Press ‘POWER’ to activate your washer. Select your wash cycle by turning the SmartTouch™ Control Dial. Choose your wash options, if you wish to select options different from the default options for the cycle. Touch to start the cycle. If you make an invalid selection the washer will beep to alert you.

  • Page 24: Washer Controls

    WASHER CONTROLS SmartTouch™ Control Dial The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel. SmartTouch™...

  • Page 25: Safety Features

    SAFETY FEATURES Door lock The door of your washer will lock once you touch until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating. To unlock the door during the cycle: You can open the door to add or remove items during the wash simply by touching ●...

  • Page 26: Sorting And Loading

    SORTING AND LOADING When preparing your wash load there are some important things to consider: Sorting Sort items according to color, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate colored items from whites, especially when they are new.
  • Page 27 SORTING AND LOADING Before you load Check pockets for items that could damage your clothes or get caught in the washer. ● Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of comforter), ● and remove loose bra wires. All these can damage both your washer and your clothes. Place delicate items, such as lingerie, in a mesh laundry bag before placing in the ●...

  • Page 28: Detergent And Fabric Softener

    WH2424F model shown, dispenser compartments in WH2424P models will differ. IMPORTANT! If using liquid detergent ensure the liquid detergent compartment is installed. ● If using powder ensure the liquid detergent compartment has been removed.
  • Page 29 DETERGENT AND FABRIC SOFTENER Pods Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent. Pod type detergent or wash boosters must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the detergent dispenser drawer or on top of your clothes.
  • Page 30 DETERGENT AND FABRIC SOFTENER WH2424P model If you wish to use the ‘Pre Wash’ option, liquid or powdered detergent only must be placed in the pre wash detergent compartment on the right side of the drawer, marked with a . When you select ‘Pre Wash’, the pre wash compartment is flushed at the start of the cycle.
  • Page 31 DETERGENT AND FABRIC SOFTENER Fabric softener Add fabric softener to the middle compartment of the dispenser marked with a  . The washer will automatically flush the fabric softener during the rinse part of the cycle. If you wish to use fabric softener we recommend to: Use it sparingly.

  • Page 32: Wash Cycles

    WASH CYCLES WH2424F model Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. DEFAULT MAX. DEFAULT MAX. MAX.
  • Page 33 WASH CYCLES WH2424P model Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. DEFAULT MAX. DEFAULT MAX.

  • Page 34: Wash Cycle Options

    WASH CYCLE OPTIONS All wash cycles default to the recommended options for that cycle based on the average expected load to be washed. You can vary the options (eg ‘Wash Temp’, ‘Spin Speed’) to create your desired cycle. Note: some options are not available on some cycles, for clothes care reasons, or because the option is not appropriate for the cycle.
  • Page 35 WASH CYCLE OPTIONS Soil Level (WH2424P model only) The ‘Soil Level’ option lets you adjust the wash to suit the amount of soil in your load. For example, select ‘Heavy’ for dirty clothes; for items that are only lightly soiled, select ‘Light’.
  • Page 36 WASH CYCLE OPTIONS Options Soak (WH2424F model only) A soak option is available on selected wash cycles. When this option is chosen the machine will add a one hour soak sequence, which combines periods of tumbling with soaking to help lift stubborn stains. If ‘Soak’...
  • Page 37 WASH CYCLE OPTIONS Keylock This option enables you to deactivate the buttons on the display panel, except for the ‘Power’ and ‘Keylock’ buttons. This prevents accidental button presses. To turn Keylock mode ON or OFF when the washer is powered on: Touch and hold the button for 2 seconds.
  • Page 38 CUSTOMIZING WASH CYCLES After using your washer a few times you may discover there are some wash options you prefer for some cycles. You can program your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the ‘Perm Press’ cycle to cold wash temperature or set the ‘Everyday’...

  • Page 39: Caring For Your Washer

    Rinse it out under warm water and replace. PUSH WH2424F model WH2424P model Removing the dispenser drawer for cleaning Cleaning the inside of your washer It is important that you regularly clean the inside of your machine using the ‘Drum Clean’...
  • Page 40 CARING FOR YOUR WASHER Cleaning the drum and the door Use a soft damp cloth to wipe the door, cleaning any water marks or residue off it. ● Wipe the rubber seal around the door. Remove any items or lint accumulating in the ●...
  • Page 41 CARING FOR YOUR WASHER Cleaning the hose(s) Each hose has a filter in it, preventing any solid contaminants in the water entering your washing machine. Occasionally you should disconnect the water inlet hose(s) where they connect to the faucet(s). Check these for any build up of dirt and wash this out.

  • Page 42: Before You Call For Service

    BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of diagnosing a number of its own problems. In most cases, your washer will sound a continuous series of beeps and display a code when it has a problem that you can correct yourself. All control panel lights will turn off and the code will be displayed to inform you what the problem is.
  • Page 43 BEFORE YOU CALL FOR SERVICE PROBLEM DISPLAYED AS WHAT TO DO Too many Machine will stop and flash while waiting for suds suds to dissipate. The machine will not beep during this time. When the suds have dissipated, the machine will automatically restart.

  • Page 44: Fault Codes

    FAULT CODES When a continuous series of beeps is sounded, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer will automatically enter this mode if a fault occurs. The fault code will be displayed as followed by a number on the digital display.

  • Page 45: Troubleshooting

    TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, please contact your Fisher & Paykel trained and supported service technician. Solving operating problems PROBLEM POSSIBLE CAUSES...
  • Page 46 TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washer drains Drain hose too low. Ensure the height of the drain hose is while filling at least 31 1/2” (800mm) from the floor level (refer to page 13). Drain hose sitting in water. Clear the drain.
  • Page 47 TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Small puddle of Inlet hose or drain hose Check inlet hose(s) and the drain water from under leaking. hose are correctly attached and not the machine damaged. Lots of suds. Suds may have leaked and then dissolved.
  • Page 48 TROUBLESHOOTING Solving operating problems PROBLEM POSSIBLE CAUSES WHAT TO DO Washing very wet Cycle selected not Particularly short or delicate cycles at the end of the appropriate. have shorter spins which can result in cycle wetter washing at the end of the cycle. Incorrect spin speed for Select a faster spin speed.
  • Page 49 TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing Washer overloaded. Do not overload washer. Incorrect cycle for load Use the ‘Perm Press’ or ‘Delicate’ cycle type. for creasable items. Spin speed too fast. Select a slower spin speed. Wet clothes left in Laundry left sitting wet is more likely washer or laundry basket.
  • Page 50 TROUBLESHOOTING Solving wash problems PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer Colored items not washed Remember to separate whites and separately from white/light colors. colored items. New or non-colorfast items Wash non-colorfast items separately not washed separately. and select ‘Cold’ wash temperature. Wet items have been left Remove items from washer as soon sitting for too long.

  • Page 51: Limited Warranty

    LIMITED WARRANTY When you purchase any new Fisher & Paykel FabricSmart™ or WashSmart™ clothes washer product for personal or consumer use you automatically receive a two year limited warranty covering parts and labor for servicing within the 48 mainland United States, Hawaii, Alaska, Washington DC and Canada.
  • Page 52 LIMITED WARRANTY These limited warranties do not cover: Service calls that are not related to any defect in the product. The cost of a service call will be charged if the problem is not found to be a defect of the product. For example: Correcting faulty installation of the product.
  • Page 53 LIMITED WARRANTY How to get service Please read your User guide. If you then have any questions about operating the product, need the name of your local Fisher & Paykel Authorized Service Agent, or believe the product is defective and wish service under this limited warranty, please contact your dealer or call us at: USA and Canada TOLL FREE 1.888.9.FNP.USA (1.888.936.7872)
  • Page 54 LIMITED WARRANTY Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser Dealer City State Country...
  • Page 56 FISHERPAYKEL.COM © Fisher & Paykel Appliances 2020. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue.

This manual is also suitable for:

Wh2424fWh2424p1Wh2424f1Wh2424p2

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