Fisher & Paykel 9 Series User Manual
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Fisher & Paykel 9 Series User Manual

Front loader washing machine
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FRONT LOADER
WASHING MACHINE
WH1060S & WH1160S
USER GUIDE
NZ AU

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Summary of Contents for Fisher & Paykel 9 Series

  • Page 1 FRONT LOADER WASHING MACHINE WH1060S & WH1160S USER GUIDE NZ AU...

  • Page 3: Table Of Contents

    CONTENTS Safety and warnings Safety features Control panel WiFi connection & remote mode Wash cycles Detergent and softener Wash preparation Getting started quickly Customising a wash cycle Factory reset Caring for your washer Before you call for service Fault codes Troubleshooting Manufacturer’s warranty Customer care...

  • Page 5: Safety And Warnings

    SAFETY AND WARNINGS WARNING! Electric Shock Hazard Failure to follow this advice may result in electric shock or death. • If you are using an extension cord or a portable electrical outlet device (eg multi-socket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture.
  • Page 6 SAFETY AND WARNINGS Read and follow the detergent manufacturer’s instructions carefully. Instructions on how to use the detergent will be clearly indicated on the pack. Remember to store your detergents out of the reach of children. Do not wash an electric blanket in your washer unless the care label specifically states it is safe to do so.

  • Page 7: Safety Features

    SAFETY FEATURES Keylock can be used to lock the buttons on your washer when not in use. This will avoid KEYLOCK accidental button pushes. Refer to ‘Control panel’ for more information. Add a Garment button can be used to interrupt the cycle to add or remove a garment ADD A GARMENT at any time during the wash part of the cycle (provided the wash temperature selected is lower than 60°C).
  • Page 8 SAFETY FEATURES Opening the door during a power failure Do not attempt to do this if the water level in the washer is above the bottom of the door. If there is a power failure during a wash cycle your washer will stop and the door will remain locked.

  • Page 9: Control Panel

    CONTROL PANEL 1 Power Press to turn the washer ON/OFF. 2 Keylock Press to disable all buttons on the control panel, except the button. This prevents accidental button presses. POWER 3 SmartTouch™ Rotate to select your desired wash cycle. Control Dial Red LED illuminates to indicate the selected wash cycle.
  • Page 10 CONTROL PANEL Add a Garment Enables you to add or remove items during the wash stage of the cycle, under certain conditions. Press , wait until you hear ADD A GARMENT the door unlock. Press and the display will flash. Open the door and add or remove items.
  • Page 11 CONTROL PANEL and you want to pause your washer: KEYLOCK To pause your washer at any time during the cycle, press and hold for three seconds then press and you want to power your washer at any time: KEYLOCK Press POWER...

  • Page 12: Wifi Connection & Remote Mode

    WIFI CONNECTION & REMOTE MODE Your appliance can be connected to your home wireless network and operated remotely using the app. Getting started Ensure your home WiFi network is turned on. You will be given step by step guidance on your mobile device. It may take up to 10 minutes to connect your appliance.
  • Page 13 WIFI CONNECTION & REMOTE MODE Disabling remote mode Press and hold for three seconds. Turning off WiFi Press and hold buttons for three seconds. ADD A GARMENT Press to turn the washer POWER OFF. Press again to turn the washer POWER Once WiFi is turned off you must reconnect to your home WiFi and enable REMOTE MODE...

  • Page 14: Wash Cycles

    WASH CYCLES Your washer has a number of wash cycles to suit your laundering needs. Selecting the most appropriate cycle for each particular wash load will help ensure you get the best wash result. MAX. WASH SPIN CYCLE SUB-CYCLE DESIGNED FOR LOAD SIZE TEMP SPEED...
  • Page 15 WASH CYCLES MAX. WASH SPIN CYCLE SUB-CYCLE DESIGNED FOR LOAD SIZE TEMP SPEED (kg) (°C) (rpm) Heavy A longer, hotter wash for heavily 1400 10/11 (default) soiled durable garments (Cold-90) (0-1400) A gentle wash action with a slow Soft Toys 3-4 toys spin for soft toys (Cold-40)

  • Page 16: Detergent And Softener

    DETERGENT AND SOFTENER Detergent Your washer requires low-sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder or liquid and is labelled front loading, low suds, high efficiency or HE. Using top loader detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the washer waits for the suds to dissolve.
  • Page 17 DETERGENT AND SOFTENER Fabric softener The washer will automatically flush the fabric softener during the rinse part of the cycle. If you wish to use fabric softener we recommend: If you fill beyond the mark, the fabric softener will be dispensed into the drum prematurely and contribute to a waxy built-up.
  • Page 18 DETERGENT AND SOFTENER Manual Dose Liquid or powder detergent can be used for MANUAL DOSE Where a detergent for a certain fabric and/or cycle is recommended, is the MANUAL DOSE default setting (eg WOOL DRUM CLEAN If using Manual Dose can dispense powder or liquid detergent for washing.

  • Page 19: Wash Preparation

    WASH PREPARATION Sorting Sort items according to colour, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate coloured items from whites, especially when they are new. Colour run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water.
  • Page 20 WASH PREPARATION SUGGESTED ITEMS/WASH REQUIREMENTS SUGGESTED CYCLE AND OPTIONS TEMPERATURE Cottons or Everyday, Towels 30°C or 40°C 1400 or 1100 rpm spin Sheets, pillowcases Everyday, 1400 or 1100 rpm spin 30°C or 40°C Bulky items – doonas, Delicates, 800rpm 30°C or 40°C duvets, sleeping bags Shirts, pants, other creasables Easy Iron, 800 rpm...

  • Page 21: Getting Started Quickly

    GETTING STARTED QUICKLY Press to activate your washer. POWER Select your desired wash cycle by turning the Control Dial. The wash cycle icons will illuminate as you turn the dial showing which cycle is selected, along with the default wash cycle settings. Select your desired detergent/softener dosing mode by pressing AUTO DOSE.
  • Page 22 GETTING STARTED QUICKLY Open the detergent drawer. Fill the liquid dispenser compartment, or if using dispensing, add detergent to MANUAL the manual dispensing compartment. Only add detergent to the MANUAL dispensing compartment when using dispensing. MANUAL Press to start the cycle. The washer will start to fill with water and select the correct wash action for your load.

  • Page 23: Customising A Wash Cycle

    CUSTOMISING A WASH CYCLE Delay Start You can delay the start of the wash cycle between 15 minutes and 12 hours. This can be useful to time your washing to finish when you arrive home from work, or to start once you have finished in the shower.
  • Page 24 CUSTOMISING A WASH CYCLE Adjusting the amount of detergent or softener dispensed on AUTO DOSE The default amount of detergent or softener used for for a given cycle, can be AUTO DOSE, adjusted to any of the following levels: 1, 2, 3, 4 and HI. Turn the dial to select the wash cycle you want to adjust the level for,...
  • Page 25 CUSTOMISING A WASH CYCLE Wash Temp Your washer has five wash temperatures ( COLD, 30°C, 40°C, 60°C 90°C Some temperatures are not available on some cycles as a safeguard for your clothes (eg temperatures above 40°C on the cycle). DELICATE The washer will fill with both hot and cold water (if possible) to achieve the selected wash temperature.
  • Page 26 CUSTOMISING A WASH CYCLE Optimise Wash Your washer offers three optimise wash modes – – allowing you to SPEED, ECO QUIET reduce noise, save water and energy or save time. For clothes care reasons not all options are available on all cycles. Speed A special feature designed to offer a shorter cycle whilst maintaining wash performance.
  • Page 27 CUSTOMISING A WASH CYCLE To save a customised cycle You can program your washer to remember the wash options you prefer for each wash cycle. For instance, you may want to set the cycle to default to or set the EVERYDAY 40°C cycle to include...
  • Page 28 CUSTOMISING A WASH CYCLE Select your preferred setting for the option, then press to save. A long beep will sound to confirm that your changes have been saved. Continue to select any other options you wish to customise for this cycle. Press to save your customised cycle.

  • Page 29: Factory Reset

    FACTORY RESET You can reset your washer to factory default settings by following the steps below. To reset your washer to factory default settings: Select the cycle. SPIN Press MORE LESS OPTIMISE WASH buttons together for three seconds, will appear on the screen and the washer will beep.

  • Page 30: Caring For Your Washer

    CARING FOR YOUR WASHER When you have finished using your washer Turn off the taps to prevent the chance of flooding should a hose burst. Unplug the washer from the power socket. Cleaning your washer Before you start cleaning your washer, ensure that it is disconnected from the power (ie unplug the washer from the power socket).
  • Page 31 CARING FOR YOUR WASHER To clean the dispenser drawer, fill the compartments with warm water and shake lightly to clear residue. Drain all water from the compartments before re-fitting the dispenser drawer to the washer. To disassemble the dispenser drawer further for cleaning, unhook the two clips at the rear of the dispenser to remove the cover.
  • Page 32 CARING FOR YOUR WASHER Cleaning the inside of your washer It is important that you regularly clean the inside of your washer using the DRUM CLEAN cycle. After 100 cycles, a notification will pop up on the display screen to remind you to clean your washer.
  • Page 33 CARING FOR YOUR WASHER Cleaning the pump filter Turn the power off and unplug the washer. Use a coin to open the filter cover, place the edge of the coin into the slot and tilt upwards whilst levering the cover open. Unhook the pump outlet hose and pull it out (approximately 150mm).
  • Page 34 CARING FOR YOUR WASHER Products that might damage your washer Concentrated bleaches, laundry pre-soakers/sanitisers, stain removers and hydrocarbon solvents (eg petrol and paint thinners) can cause damage to the surfaces eg control panel, and components of your washer. Be careful when washing garments stained with solvents as they are flammable. DO NOT put them in your dryer.

  • Page 35: Before You Call For Service

    BEFORE YOU CALL FOR SERVICE User warnings Your washer is capable of self diagnosis and may sound a series of beeps and display a notification or warning to inform you when there is a problem. In most cases you will be able to address the problem the washer is alerting you to. Check this chart before you call for service.
  • Page 36 BEFORE YOU CALL FOR SERVICE PROBLEM DISPLAYED AS WHAT TO DO The washer has Washer will stop and flash while waiting for suds too many suds to dissipate. The washer will not beep during this time. When the suds have dissipated the washer will automatically restart.

  • Page 37: Fault Codes

    FAULT CODES If a continuous series of beeps sounds, all the lights turn off on the control panel and a number appears on the display, a fault has occurred. The washer automatically enters this Fault mode when there is a fault. The word will be shown in the control panel display followed by a number (refer to example shown here).

  • Page 38: Troubleshooting

    TROUBLESHOOTING The following is a list of problems you may encounter when using this appliance and some suggestions that may help to correct the problem. If you still have problems, contact your Fisher & Paykel trained and supported service technician. PROBLEM POSSIBLE CAUSES WHAT TO DO...
  • Page 39 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Washer is Drain hose blocked. Clear the drain hose. not draining Pump filter blocked. Clear the pump filter, refer to ‘Cleaning the pump filter’. Drain hose higher than Lower the level of the drain hose, 1000mm above floor level.
  • Page 40 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Cycle time Cycle time is approximate. Cycle time is influenced by a number of longer than factors refer to ‘Wash cycles’. usual / Low water pressure or Ensure that inlet hose filters are inaccurate flow rate.
  • Page 41 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Creasing Washer overloaded. Do not overload the washer. Incorrect cycle for Use the EASY IRON DELICATES load type. cycle for creasable items. STEAM REFRESH Spin speed too fast. Select a slower spin speed. Wet clothes left Laundry left sitting wet is more likely to in washer or crease.
  • Page 42 TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Dye transfer Coloured items not washed Remember to separate whites separately from white/ and colours. light coloured items. New or non-colourfast items Wash non-colourfast items separately not washed separately. and select wash temperature. COLD Wet items have been left sitting Remove items from washer as soon as for too long.

  • Page 43: Manufacturer's Warranty

    MANUFACTURER’S WARRANTY For New Zealand and Australia only. You automatically receive a two-year Manufacturer’s Warranty with the purchase of this clothes washer covering parts and labour for servicing within the country of purchase. Fisher & Paykel undertakes to: Repair or, at its option, replace without cost to the owner either for material or labour any part of the product, the serial number of which appears on the product, which is found to be defective within two years of the date of purchase.
  • Page 44 MANUFACTURER’S WARRANTY G Pick-up and delivery. H Transportation or travelling costs involved in the repair when the product is installed outside the Fisher & Paykel trained and supported service technician’s normal service area. Nothing in this Manufacturer’s Warranty is intended to, nor limits, any rights you may have under law to recover the costs of inspecting or returning the goods to us.

  • Page 45: Customer Care

    CUSTOMER CARE Before you call for service or assistance: Check our website, fisherpaykel.com, for ‘Product Help’ to see the latest updates, hints and tips, and information about your product. We recommend that you also refer to your user guide to ensure: 1 Your product is correctly installed.
  • Page 46 CUSTOMER CARE Registration Register your product with us so we can provide you with the best service possible. To register your product visit our website: fisherpaykel.com/register Complete and keep for safe reference: Model Serial No. Purchase Date Purchaser Dealer Suburb Town Country...
  • Page 48 FISHERPAYKEL.COM © Fisher & Paykel Appliances 2021. All rights reserved. The models shown in this guide may not be available in all markets and are subject to change at any time. The product specifications in this guide apply to the specific products and models described at the date of issue.

This manual is also suitable for:

Wh1060sWh1160sWh1060s1Wh1160s1

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