Citizen CLP-8301 User Manual

Citizen CLP-8301 User Manual

Citizen barcode label printer user's manual clp-8301
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CLP-8301
Barcode Label Printer
User's Manual

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Table of Contents
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Summary of Contents for Citizen CLP-8301

  • Page 1 CLP-8301 Barcode Label Printer User’s Manual...
  • Page 2: Fcc Compliance Statement

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS lass A digital apparatus complies with Canadian This C This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception.
  • Page 4: Important Safety Instructions

    Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 5: Notice

    7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment. 8. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.
  • Page 6: Introduction

    · · · · Wide media, yet small installation space Wide media up to 8.64” (228.6 mm) are available for this printer, and yet only a small installation space is needed, thanks to smart interior and exterior design.
  • Page 7: Table Of Contents

    1.1 Printer accessories... 2 Chapter 2 Safety Precautions... 3 Safety signs... 3 Installation precautions ... 8 Chapter 3 Names and Functions of Printer Parts... 9 3.1 Printer main body ... 9 3.2 Control panel ... 12 Chapter 4 Media (Paper) and Ribbon... 15 4.1 Types of media ...
  • Page 8 5.8 Turning the printer OFF... 40 Chapter 6 Configuring Your Printer Using the Menus... 41 6.1 The Group Menu... 41 6.2 Page Setup Menu... 42 6.3 System Setup Menu ... 43 6.4 After Print Menu... 45 6.5 Interface Setup Menu ... 46 6.6 Permanently Saving Settings Menu...
  • Page 9 - - - - - - - - viii...
  • Page 10: Chapter 1 Unpacking

    Chapter Unpacking First open the carton and take out the top foam damper, then lift the printer main body out of the carton, holding the bottom of the printer firmly. Also keep the carton and packing materials as the printer must be packed with those materials for future shipment.
  • Page 11: Printer Accessories

    Chapter 1 Unpacking 1.1 Printer accessories First, you should check that all of the following accessories are put in the carton. If any are missing, please contact your supplier. · Power cord · Paper core · Paper holder shaft ·...
  • Page 12: Chapter 2 Safety Precautions

    Safety signs The various safety signs included in this manual and pasted on the printer are intended to inform you of the correct and safe handling of this printer and protect against personal injury and property damage.
  • Page 13 Dot not put water-filled containers nearby Do not put containers filled with water or chemical liquids such as vases and cups near the printer. If a liquid spills or enters the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel.
  • Page 14 If the printer is dropped or damaged If you accidentally drop or damage the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel.
  • Page 15 Do not transport the printer while loaded with media. If media is loaded, it may drop out, leading to injury. When placing the printer on a floor or desk, be careful not to catch your fingers and hands under the feet of the printer.
  • Page 16 When loading the media and ribbon, be careful not to catch your fingers in the mechanism. No use for long periods When the printer is not used for long periods, the plug of the power cord should be removed from the outlet to ensure safety. Printer care and cleaning Whilst performing maintenance and cleaning, the plug of the power cord should be removed from the outlet to ensure safety.
  • Page 17: Installation Precautions

    Chapter 2 Safety Precautions l Installation precautions After reading and understanding the safety signs, install the printer, observing the following precautions: Avoid dust Dust can stop the printer from cleanly printing a document. It can also cause breakdowns and shorten the printer life.
  • Page 18: Chapter 3 Names And Functions Of Printer Parts

    1. Top cover The top cover is an upper part of the whole cabinet of the printer. To open it, catch holds (embossed patterns on the surface) on both sides of the top cover with your fingers and open it all the way until it stops at hinges.
  • Page 19 Chapter 3 Names and Functions of Printer Parts 2. Printer inside 1 Tear bar 2 Platen 3 Control panel 4 Transparent sensor 5 Transparent sensor guide 6 Printhead 7 Paper guide roller 8 Reflective sensor and light-emitting devices 9 Interface box...
  • Page 20 3. Rear and side of printer Media viewing window Power switch AC main power input port Chapter 3 Names and Functions of Printer Parts Parallel interface connector (or optional IEEE1284ECP or Ethernet interface connector) RS-232C serial interface connector (not used)
  • Page 21: Control Panel

    READY LED · Lights up when the printer is placed into the print ready state. When the PAUSE key is pressed, the READY LED goes out and “Pause” is shown on the LCD (Display). By pressing the PAUSE key again, the READY LED lights up.
  • Page 22: Control Keys

    MODE key When the MODE key is pressed, the printer is placed into the Ready mode. When the MODE key is pressed again, the printer is placed into the Menu mode. Each time the MODE key is pressed, the printer toggles between the Ready mode and Menu mode.
  • Page 23 Chapter 3 Names and Functions of Printer Parts MODE key Printer enters the Menu mode, and the ‘* Page Setup’ menu is shown on the LCD (Display). < < < < Key functions in the Menu mode MENU key Selects the next Group Menu or Menu Item. (See P35-37) UP key ·...
  • Page 24: Chapter 4 Media (Paper) And Ribbon

    Chapter Media (Paper) and Ribbon This chapter describes all of the types of media available for this printer and how to load the media and ribbon. Unless otherwise specified, the term ‘media,’ ‘paper,’ ‘page,’ ‘labels,’ or ‘tags’ is referring to any media that is being printed using the printer.
  • Page 25 Chapter 4 Media (Paper) and Ribbon ¨ ¨ ¨ ¨ Center-punched hole tag Holes (2.5mm diameter) are perforated lengthwise along the central line of the tag. ¨ ¨ ¨ ¨ Black mark tag Black marks are printed on the back of the tag at the center or on the right side in the direction of feed.
  • Page 26 = = = = Label Media with adhesive material on the back are referred to as labels. Labels are peeled off the liner piece by piece and stuck to a product or item. ¨ Labels with inter-label gap There are gaps between labels. ¨...
  • Page 27: Media Size

    Chapter 4 Media (Paper) and Ribbon 4.2 Media size A Label width B Liner width C Label left edge position D Gap between labels E Label length F Label pitch G Liner thickness H Paper total thickness Notch right end position Notch length K Notch width L Black mark right end position...
  • Page 28: Loading Media (Paper)

    4.3 Loading media (paper) This printer is designed to align the center of the media (paper) with the center of the printhead, regardless of media (paper) width. Refer to the scale on the paper guide plate (see P30) for aligning media (paper) or ribbon.
  • Page 29 Chapter 4 Media (Paper) and Ribbon (3) Make the maximum media loading space by moving both-side paper guides fully to their end. Printhead assembly Transparent sensor guide Install the inward-wound roll media as follows: (1) Place the paper holder shaft onto the round cuts on the paper guides and paper holder shaft supporting plates.
  • Page 30 Route the roll media over the platen out to the front of the printer. Path of inward-wound roll media First lower the transparent sensor guide fully to the end and push it to lock, then lower the printhead assembly fully to the end and push it to lock.
  • Page 31 Place the fanfold media on firm, level surface in the back of the printer and route it through the opening between top and lower bottom covers on the back of the printer, over the paper holder shaft and platen out to the top of the printer.
  • Page 32: Loading Ribbon

    We recommend that you should use a genuine Citizen ribbon or its equivalent. This printer is designed to align the center of the media (paper) with the center of the printhead, regardless of media width. Refer to the scale on the tear bar for aligning media (paper) or ribbon on page.
  • Page 33 Chapter 4 Media (Paper) and Ribbon Two ribbon bobbins are used for loading ribbon; one is inserted in the source (unused) ribbon core and the other is inserted in the destination ribbon core. And wind ribbons two or three times around the destination ribbon core by hand.
  • Page 34 Perform the following sequence; open the top cover all the way until it stops at hinges, and unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright. Printhead assembly Hold by both hands the ribbon with a length of about 300 mm (1 ft) unwound between bobbins; the left hand grips the source ribbon and the right hand grips the destination ribbon.
  • Page 35 Chapter 4 Media (Paper) and Ribbon Temporarily winding the ribbon with a length of about 300 mm (1 ft) unwound between bobbins around the lower, bottom side of the printhead assembly, first fit both sockets of the destination and source ribbon bobbins, then click into place both knobs of the destination and source ribbon bobbins. Knob of source ribbon bobbin Socket of source ribbon bobbin...
  • Page 36: Ribbon Tension Adjustments

    To increase tension torque, turn the source ribbon bobbin (the deeper side viewed from the front of the printer) knob clockwise until the required number is obtained from the scale, while stopping the gear with a coin inserted in the slit on the ribbon bobbin support and held down.
  • Page 37: Printhead Adjustments

    Chapter 4 Media (Paper) and Ribbon 4.5 Printhead adjustments The printhead adjustments should be made according to the type of media (paper), using a printhead adjustment lever located on the back of the printhead assembly. Generally, for the media with medium stiffness like labels, position the printhead adjustment lever to the middle of the range to put the printhead in middle position, and for the media with large stiffness like tags, lower the adjustment lever to the lower level to put the printhead in forward position, and for the media with small stiffness, raise the adjustment lever to the upper level to put the printhead in backward position...
  • Page 38: Media Sensor Adjustments

    R mark) to the black marks on the tag or label. Then lower the transparent sensor guide fully to the end and push it to lock and route the media over the platen out to the front of the printer.
  • Page 39 Chapter 4 Media (Paper) and Ribbon When the media being used is a center-punched hole or corner-with-a-radius cut tag, first align the T mark (in proximity to two light-emitting devices) with the holes or cuts on the tag (at this time, read the scale), then lower the transparent sensor guide fully to the end and push it to lock and move the transparent sensor to the scale same as read before.
  • Page 40: Ribbon Guide Plate Adjustments

    Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright.
  • Page 41 Chapter 4 Media (Paper) and Ribbon - - - - - - - -...
  • Page 42: Chapter 5 Power On And Using The Control Panel

    After loading the media and ribbon, connect the power cord and turn your printer on. 5.1 Connecting to a power outlet First plug the power cord into the AC power input on the back of the printer, then plug the other end of the power cord into the AC power outlet.
  • Page 43: Turning The Printer On

    Turn ON the power switch. · Press “|” for ON. · Press “O” to turn off the printer. Once the power is turned ON, the following initial messages are displayed on the screen for about three seconds. Firmware version is...
  • Page 44: Ready Mode And Menu Mode

    5.3 Ready Mode and Menu Mode This section describes the operation flow of the Ready mode and Menu mode. This printer can be easily operated using the six keys on the control panel. Ready mode READY ****** ****** = ‘Parallel’, ‘RS232C’, etc.
  • Page 45: Navigating The Menu System

    READY Parallel computer. In this state, the printer receives and processes the information accordingly. If no data is received for 5 seconds, the printer returns to Ready mode with no interface READY RS-232C selected and continues to scan all installed interfaces for incoming data.
  • Page 46: Changing Menu Values

    5.5 Changing Menu Values With a Menu Item displayed on the LCD (such as Print Speed, Darkness or Baud Rate), pressing the key allows you to adjust or select the Value of the Menu Item. keys are used to increase or decrease a Value, such as the print speed or printing position.
  • Page 47: Permanently Saving Printer Settings

    5.6 Permanently Saving Printer Settings The menu and configuration settings will be lost when the power is switched off. However, to save them when the printer is switched off, you must use the ‘Save Settings’ function. Press to ensure you are in Menu Mode.
  • Page 48: Producing A Test Or Configuration Print

    5.7 Producing a Test or Configuration Print When the Test Mode is selected from the Group Menu, test and configuration prints, head element check and Hex Dump mode can be selected. The two test print patterns and two configuration printouts are available.
  • Page 49: Turning The Printer Off

    Chapter 5 Power ON and Using the Control Panel 5.8 Turning the printer OFF Do not turn the printer OFF suddenly. If the printer is printing, press the key and wait for the printer to stop printing before turning the power switch OFF.
  • Page 50: Chapter 6 Configuring Your Printer Using The Menus

    Chapter 5 for information on the operation of the menus system and which keys perform which actions. 6.1 The Group Menu The printer has two modes of operation: Ready mode and Menu mode. To switch between the modes, press the the Menu Mode from Ready Mode.
  • Page 51: Page Setup Menu

    Chapter 6 Configuring Your Printer Using the Menus 6.2 Page Setup Menu The Page Setup Menu allows the setting of items such as print speed, print darkness, direct or thermal transfer printing and horizontal and vertical position adjustments. * Page...
  • Page 52: System Setup Menu

    - 25.4mm 6.3 System Setup Menu The System Setup Menu provides access to configure the hardware settings within the printer such as the type of media sensor used and the threshold for gap detection, metric or imperial (inches) selection, print resolution and time and date setting, if a clock module is installed. It also allows for user access to the control panel and settings to be locked out to avoid inadvertent changes.
  • Page 53 Chapter 6 Configuring Your Printer Using the Menus Inch mode Print Res.DPI 300/150 AutoCal Cal. Mode Yes/No Inch mode MaxMedia Length Length 1.00IN Time Time Setting 00:15 Date Date Setting 01/01/00 Settings Lock Lock On/Off Keyboard Lock Lock On/Off SOH-Cmd...
  • Page 54: After Print Menu

    6.4 After Print Menu The After Print Menu allows you to configure what the printer does once the label has been printed, including whether the printer feeds to the tear position after a batch of labels, whether the printer cuts the labels.
  • Page 55: Interface Setup Menu

    Chapter 6 Configuring Your Printer Using the Menus 6.5 Interface Setup Menu The Interface Setup Menu configures the baud rate, parity, data length, protocols and stop bits for the standard serial interface. It also allows for the configuration of the optional network interface, including IP address, subnet mask and gateway addresses.
  • Page 56: Permanently Saving Settings Menu

    6.6 Permanently Saving Settings Menu Settings made within the menu system of the printer are saved in standard memory. When the printer is switched off, these settings will be lost unless they are save to the non-volatile memory inside the printer.
  • Page 57: Menu Mode Description

    Chapter 6 Configuring Your Printer Using the Menus 6.8 Menu Mode Description Group Menu Menu Item * Page Setup Label Width Print Speed Print Darkness Print Method Ribbon Torque Continu. MediaLen Vertical Position Horizont Shift * System Setup Media Sensor...
  • Page 58 Date Setting Settings Lock Keyboard Lock SOH-Cmd Ignore Control Code Language Select * After Print Tear Mode Paper Position (continued) Chapter 6 Configuring Your Printer Using the Menus Default Value Range of Values ¾ ¾ ¾ ¾ DPP-N1 DPP-N1 DPP-N2 DPP-N3 0.00in...
  • Page 59 Chapter 6 Configuring Your Printer Using the Menus Group Menu Menu Item * Interface RS-232C Baud RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON Network Address Subnet Mask Gateway Address * Save Settings ¾ * Test Mode Print Pattern...
  • Page 60: Chapter 7 Troubleshooting

    7.1 Items to check in case of trouble If problems or difficulties are experienced during the operation of the printer, please check the following table to try and resolve your problem. Symptom The LCD stays blank 1.
  • Page 61 5. Set the proper values of the Menu set from the control panel or your PC. 6. Incorrect sensor level may cause the printer to miss some or all of the end-of-label marks on the media. 1. Adjust the ribbon tension properly (see P27).
  • Page 62: Error Messages And Corrective Actions

    7.2 Error messages and corrective actions The printer will be placed in error status and an error message will be displayed on the LCD (Display) if the printer has not been prepared properly for printing or printer setup conditions are not correct. Check error messages and take corrective actions to clear error. If a message other than the following is displayed, please contact our service personnel.
  • Page 63 Chapter 7 Troubleshooting - 54 -...
  • Page 64: Chapter 8 Maintenance

    CAUTION Do not use benzine, thinner, alcohol etc to wipe the dirt off the printer. Failure to do so may cause discoloration or deformation. If the dirt is too large, soak a cloth in a thin neutral detergent and squeeze out and wipe with it, and finally wipe with a dry, soft cloth.
  • Page 65: Cleaning Method

    Chapter 8 Maintenance 8.2 Cleaning method Remove dirt, paper dust, adhesive materials for labels etc upon completion of printing. ◆ Cleaning tools Soft cloth ◆ Printhead and platen Printhead Head cleaning pen ◆ Tension roller and its surroundings Ethyl or isopropyl alcohol (do not use solvent like thinner) - 56 -...
  • Page 66: Chapter 9 Specifications

    Power consumption Operating temperature and humidity Outer dimensions Weight Standards CLP-8301 Thermal Transfer/Direct Thermal 300 DPI (11.81 dots/mm) approx 219.5 mm (8.64”) 12.7 mm (0.5”) - 508.0 mm (20”) 2 - 4 IPS Max. roll media outer diameter: 203 mm (8 in) Max.
  • Page 67: Interfaces

    Residual capacity of the buffer is 1K bytes or more after sending XOFF code. · Paused state is cleared. · XOFF code is output due to error and printer returns to normal conditions. XOFF code output requirements: · Printer is in error.
  • Page 68 Signal to receive data Transmission request signal. Pull up to +12V with 3.3Kohm Signal active when host computer ready to interface with printer Signal active when printer ready to interface with host computer (Factory use) - 59 - Chapter 8 Maintenance...
  • Page 69 Output 8-bit parallel data request signal Output Signal to indicate printer ‘Busy’ Output Signal to indicate paper out Output Signal to indicate printer on line or off line Not used Not used Ground Frame ground Not used Input Printer reset...
  • Page 70 Min 750ns DATA ACKNLG “Low” shows that the printer requests the computer to send data. BUSY “High” shows that the printer cannot receive data and BUSY “Low” shows that the printer now can receive data from the computer. 2.5ms(typ.) Min 750ns...
  • Page 71: Printable Area

    Chapter 9 Specifications 9.3 Printable area 6.35mm (0.07”) 6.35mm (0.07”) 215.9mm (8.5”) 107.95mm (4.25”) Printable area 2592 Dots 1 Dot 228.6mm (8.64”) Maximum media width Reference line Direction of front of main body - 62 -...
  • Page 72 Movable sensors Maximum left edge of media 140mm (5.5”) (sensor movable range) Media Sensor Detection Black Mark Reflective Center Edge Trans- Hole parent (including Edge corner ‘R’) 228.6mm (8.64”) (maximum media 114.3mm (4.32”) Mark A/D Setup Setup Voltage Guide Voltage No Mark 2.1V area...
  • Page 73: Environmental Requirements

    Operating temperature: Humidity: 2 Printer storage conditions Storage temperature: Humidity: (Printer should be stored in a condition that the printhead is up and no media and ribbon are loaded.) 5°C - 40°C 25% - 85% RH (non-condensing) Temperature °C -20°C - 60°C 25% - 85% RH (non-condensing) Temperature °C...
  • Page 74 Chapter 8 Maintenance - 65 -...
  • Page 75 Citizen Systems Europe GmbH Mettinger Strasse 11 337 Bath Road, Slough 73728 Esslingen Berkshire, SL1 5PR Germany United Kingdom www.citizen-europe.com JH74900-00 - 66 - Printed in Japan...

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