Before You Call For Service - Fisher & Paykel 5 Series User Manual

Check the following to be sure a service call is necessary:
If nothing on the oven operates:
Check for a blown circuit fuse or a tripped main circuit breaker.
z
Check if oven is properly connected to electric circuit in the house.
z
Check that controls are set properly.
z
Check that the cooking time is set.
z
If the oven interior light does not work:
The LED light may be loose or defective. See page 34 or call a qualified technician.
z
If oven will not cook:
Check that control panel was programmed correctly.
z
Check that door is firmly closed.
z
Check that START pad was pressed.
z
Auto Start may have been set.
z
The Control Lock may have been set.
z
Check the area between the door and seal for obstructions.
z
If oven takes longer than normal to cook or cooks too rapidly:
Ensure the POWER LEVEL is programmed properly.
z
Review Cooking Techniques on pages 41-42 regarding different variables that affect
z
the speed at which foods cook.
Verify that voltage to the microwave oven is not low.
z
If the time-of-day clock does not always keep correct time:
Check that the power cord is fully inserted into the outlet receptacle.
z
Check that the oven is properly grounded.
z
Try plugging the oven into an outlet on a separate electrical circuit.
z
If oven floor or glass tray are hot:
This is normal. The floor is absorbing heat from the food.
z
If the interior of oven collects moisture:
This is normal. Food gives off moisture when cooking and the steam collects on the
z
door and the oven surface. Wipe off excess moisture from oven after each use.
If food cooks unevenly:
Refer to your recipe for proper cooking procedures.
z
Ensure food is evenly shaped.
z
Ensure food is completely defrosted before cooking.
z
Check placement of aluminum strips used to prevent overcooking.
z
If food is undercooked:
Check recipe to ensure all directions (amount, time, and power levels) were correctly
z
followed.
Check household voltage.
z
Try plugging the oven into an outlet on a separate electrical circuit.
z
Ensure food was completely defrosted before cooking.
z
36

BEFORE YOU CALL FOR SERVICE