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11
Maintenance
Repairs
Repairs and/or upgrades are not to be performed on this product. These ser-
vices are to be performed only by an authorized service center.
"Customer Support" on page 12-1
Inspecting Cords and Connectors
Inspect the engine's interface cable and connector for wear or other signs
of damage. A badly worn cable or damaged connector may interfere with
engine operation. Contact your Honeywell distributor for information about
cable replacement.
Troubleshooting
The engine automatically performs self-tests whenever you turn it on. If your
engine is not functioning properly, review the following Troubleshooting Guide to
try to isolate the problem.
Is the power on?
If the power is not on, check that:
• The cable is connected properly.
• The host system power is on (if external power isn't used).
Is the engine having trouble reading your symbols?
If the engine isn't reading symbols well, check that the symbols:
• Aren't smeared, rough, scratched, or exhibiting voids.
• Aren't coated with frost or water droplets on the surface.
• Are enabled in the engine or in the decoder to which the engine connects.
Is the bar code displayed but not entered?
The bar code is displayed on the host device correctly, but you still have to press
a key to enter it (the Enter/Return key or the Tab key, for example).
You need to program a suffix. Programming a suffix enables the engine to out-
put the bar code data plus the key you need (such as "CR") to enter the data
into your application. Refer to "Prefix/Suffix Overview" on page 4-1 for further
information.
Does the engine read the bar code incorrectly?
If the engine reads a bar code, but the data is not displayed correctly on the
host screen:
for further information.
See
11 - 1
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