VTech SIP Next Gen Series User Manual page 19

Question
I cannot dial out.
The telephone cannot register to the network
server.
The telephone does not ring when there is an
incoming call.
Suggestions
• Try all the above suggestions.
• A prefix may be required for dialing some
internal or external calls
• Make sure there is a dial tone before dialing.
• Check your server settings. If other
telephones in your hotel are having the
same problem, the problem is in the wiring
or network server. Contact your telephone
service provider (charges may apply).
• Make sure your network is providing Power
over Ethernet (PoE).
• Make sure the initialization and system
registration process completes.
• If there is an error during the initialization
and system registration process, the
flashes twice every second. Disconnect the
Cat-5 network cable from the network wall
jack and connect it back into the network
wall jack with Power over Ethernet (PoE) to
start the initialization and system registration
process again.
• Make sure the Cat-5 network cable is
plugged into the LAN port of the telephone
base and the network wall jack with Power
over Ethernet (PoE).
• Check your server or telephone
administrative settings.
• If other telephones in your hotel are having
the same problem, the problem is in the
wiring or network server. Contact your
telephone service provider (charges may
apply).
• Other electronic products such as HAM
radios and other DECT telephones can cause
interference with your cordless telephone.
Try installing your telephone as far away
as possible from these types of electronic
devices.
• The Cat-5 network cable may be defective.
Install a new Cat-5 network cable.
EN - 19
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