Related Manuals for VTech NG-S3311
Summary of Contents for VTech NG-S3311
- Page 1 Sip Next Gen Series NG-S3311 SIP Next Gen Corded TrimStyle 1-Line Hotel Telephone User‘s Guide...
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Page 2: Important Safety Instructions
Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a power company. qualified technician. 10. - Page 3 other controls may result in damage cabinet outlet. and often requires extensive work by 19. Use only the power cord and batteries an authorized technician to restore the indicated in this manual. Do not dispose product to normal operation. of batteries in a fire. They may explode. •...
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Page 4: Instructions De Sécurité Importantes
Instructions de sécurité importantes Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes : 1. Ce produit doit être installé par un technicien votre revendeur votre... - Page 5 dommages et nécessite souvent un travail d’exploser. Vérifiez auprès des autorités important de la part d’un technicien locales les éventuelles instructions spéciales autorisé pour remettre le produit en état d’élimination. de fonctionnement. 20. En position de montage mural, veillez à •...
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Page 6: Table Of Contents
Message waiting indicator ......16 Play messages ..........16 Appendix ..........17 Troubleshooting ............. 17 VTech Hospitality Limited Warranty Program . 20 FCC, ACTA and IC regulations ......22 FCC Part 15 ............. 22 FCC Part 68 and ACTA ........22 Industry Canada .......... -
Page 7: Parts Checklist
Parts checklist Items contained in the telephone package: Parts included Model Model name number Base Stand | Telephone base with Corded handset Wall Mount Ethernet cable overlay Bracket SIP Next Gen Corded NG-S3311 TrimStyle 1-Line Hotel Telephone EN - 7... -
Page 8: Telephone Layout
Telephone layout Telephone Base To LAN To PHONE Voicemail voltage detection Ethernet cable jack Coiled handset cord jack EN - 8... - Page 9 Telephone layout Corded Handset Coiled handset cord jack Earpiece (in the handset's compartment) VOLUME + key Message Waiting LED VOLUME - key Speakerphone MESSAGE key Numeric dial keys SPEAKER key MUTE key Speed Dial keys Microphone EN - 9...
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Page 10: Installation
Installation 3. Plug the other end of the Ethernet cable to the Ethernet wall jack. Installation option - installing base stand for desktop To mount the telephone base on the base stand 1. Turn the telephone base over with the bottom side facing up. -
Page 11: Installation Option - Converting From Desktop To Wall Mount Position
Installation option - converting 4. Mount the telephone base on the wall by positioning the eyelets on the telephone from desktop to wall mount position base and the mounting bracket against the To mount the telephone base on the wall mounting studs. - Page 12 Mounting bracket footprint dimension Unit: mm EN - 12...
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Page 13: Replacing Coiled Handset Cord
Installation Notes Replacing coiled handset cord To replace the coild handset cord: Caution! Please be careful of sharp edges of base stand that can cause harm during the 1. Hold the handset upside down. installation process. 2. Press both thumbs down on the edge of the Avoid placing the phone too close to: handset back cover near the back of the earpiece, and slide the back cover upwards. -
Page 14: Set Up
Telephone settings SIP Next Gen Corded 1-line Hotel Telephone - NG-S3311 Default settings are indicated by asterisks (*). Setting Options Adjustable by Handset earpiece volume 1, 2, 3, 4, 5*, 6, 7, 8, 9 User and administrator Speakerphone volume 1, 2, 3, 4, 5*, 6, 7, 8, 9... - Page 15 Voice Menu The Voice menu enables you to use the handset to query and change telephone settings. To access the Voice Menu: 1. When the telephone is idle, lift the corded handset from the telephone base. 2. Press this key sequence on the handset: Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.
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Page 16: Operation
Operation Mute To mute the microphone: Receive a call 1. During a call, press . The When there is an incoming call, the telephone illuminates when the mute function is turned rings and the MESSAGE WAITING LED flashes. on. You can hear the party on the other end To answer a call: but they cannot hear you. -
Page 17: Appendix
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephone Question Suggestions • Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE). - Page 18 Question Suggestions • Try all the above suggestions. • A prefix may be required for dialing some internal or external calls • Make sure there is a dial tone before dialing. 5. I cannot dial out. • Check your server settings. If other telephones in your hotel are having the same problem, the problem is in the wiring or network server.
- Page 19 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different working telephone. Check your 8. I hear other calls when using the telephone. server settings. If calls are still not clear, the problem is probably in the wiring or network server.
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Page 20: Vtech Hospitality Limited Warranty Program
If VTech’s authorized service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy. - Page 21 Product. In the Product is returned without them. VTech no event shall VTech be liable for any indirect, will charge the end user at then-current prices special, incidental, consequential, or similar for each of the missing items.
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Page 22: Fcc, Acta And Ic Regulations
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC FCC, ACTA and IC regulations rules and with technical requirements adopted FCC Part 15 by the Administrative Council for Terminal Attachments (ACTA). The label on the back This equipment has been tested and found or bottom of this equipment contains, among to comply with the requirements for a Class... -
Page 23: Industry Canada
Your telephone service provider is required to Industry Canada notify you before interrupting service. If advance This product meets the applicable Innovation, notice is not practical, you will be notified as soon Science and Economic Development Canada as possible. You will be given the opportunity to technical specifications. -
Page 24: Isedc Warning
ISEDC Warning This device complies with Innovation, Science, and Economic Development Canada licence- exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, (2) this device must accept any interference, including interference that may cause undesired operation of the device. -
Page 25: Maintenance
Avoid rough treatment by third parties that may arise through the use Place the handset down gently. Save the original of this product. VTech Communications, Inc. and packing materials to protect your telephone if its suppliers assume no responsibility for any you ever need to ship it. -
Page 26: Technical Specifications
Technical specifications SIP Next Gen Corded TrimStyle 1-Line Hotel Telephone - NG-S3311 PoE IEEE 802.3af class 2 (48V) PoE IEEE 802.3af classe 2 (48V) Power requirement Message waiting signal SIP messaging RFC 3261 Speed Dial memory Corded Handset: up to 4 memory locations; up to 16 digits Size Telephone base: 52.7 x 115.1 x 132.7 mm... - Page 27 Specifications are subject to change without notice. Copyright © 2023 VTech Communications, Inc. All rights reserved. 09/23. NG-S3311_UG_V1_CEC_US_15SEP2023...