VTech SIP Contemporary Series User Manual

Petite 1-line corded hotel telephone with speakerphone
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SIP Contemporary Series
S2211-X
SIP Contemporary Petite 1-line Corded Hotel Telephone
S2211-SPK
SIP Contemporary Petite 1-line Corded Hotel Telephone with
Speakerphone
User's Guide

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Summary of Contents for VTech SIP Contemporary Series

  • Page 1 SIP Contemporary Series S2211-X SIP Contemporary Petite 1-line Corded Hotel Telephone S2211-SPK SIP Contemporary Petite 1-line Corded Hotel Telephone with Speakerphone User‘s Guide...
  • Page 2 Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 15. Avoid using a telephone (other than cordless) 22. Listed PoE (The product is considered not during an electrical storm. There is a remote likely to require connection to an Ethernet risk of electric shock from lightning. network with outside plant routing). 16.
  • Page 4: Table Of Contents

    Telephone layout ......6 Installation ......... 8 Set up ..........12 Operation .........13 Appendix .........17 Troubleshooting ........17 VTech Hospitality Limited Warranty Program .............20 Maintenance ..........22 Disclaimer and Limitation of Liability ..22 European Directives......... 22 Declaration of Conformity....... 22 Disposal of batteries and product ..
  • Page 5: Parts Check List

    Parts check list Items contained in the respective corded telephone package: Parts included Model Model name number Corded Network cable | handset Telephone base with Wall Mount Bracket Telephone Base faceplate and overlay Corded Power Adapter handset Contemporary Petite Corded S2211-X 1-line Hotel Telephone...
  • Page 6: Telephone Layout

    Telephone layout SIP Contemporary Petite Corded 1-line Hotel Telephone - S2211-X MESSAGE WAITING LED HOLD key RJ-45 COMPUTER port IN USE light MUTE key USB CHARGE ONLY (USB port for charging only) FLASH key Speed Dial keys Numeric dial keys VOLUME + key VOLUME –...
  • Page 7 Telephone layout SIP Contemporary Petite Corded 1-line Hotel Telephone with Speakerphone - S2211-SPK MESSAGE WAITING LED HOLD key RJ-45 COMPUTER port SPEAKER key USB CHARGE ONLY IN USE light (USB port for charging only) MUTE key Speed Dial keys FLASH key VOLUME + key Numeric dial keys VOLUME –...
  • Page 8: Installation

    Installation SIP Contemporary Petite Corded 1-line Hotel Telephone - S2211-X SIP Contemporary Petite Corded 1-line Hotel Telephone with Speakerphone - S2211-SPK Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1.
  • Page 9 Telephone base installation 3. Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base. Network wall jack with Power over Ethernet (PoE) Cat-5 network cable Once installed, the telephone begins a four-step initialization and system registration process. MUTE / SPEAKER key (1) The...
  • Page 10 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Put the corded handset aside. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base.
  • Page 11 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
  • Page 12: Set Up

    Set up SIP Contemporary Petite Corded 1-line Hotel Telephone - S2211-X SIP Contemporary Petite Corded 1-line Hotel Telephone with Speakerphone - S2211-SPK All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details. EN - 12...
  • Page 13 Star Code The star code enables you to use the telephone base to query and change phone settings. To set factory default: When the phone is on-hook, press this key sequence on the telephone base: *990000#. The Message Waiting indicator will flash if entered successfully, and the device will factory reset. To read back IP address: When the phone is on-hook, press this key sequence on the telephone base: *471233#.
  • Page 14: Operation

    Operation Call waiting 1. When you hear a call waiting tone during a SIP Contemporary Petite Corded 1-line call, press FLASH key to put the current call Hotel Telephone - S2211-X on hold and take the new incoming call. Receive a call 2.
  • Page 15 Computer port You can route your computer through the COMPUTER port (RJ-45) on the side of the telephone base to get Internet access. USB port port on the side of the telephone base can be used for charging devices (up to 500mA @ 5V).
  • Page 16 Operation Switch a call between the corded handset and the telephone base SIP Contemporary Petite Corded 1-line speakerphone Hotel Telephone with Speakerphone - S2211-SPK • To switch a call from the corded handset to the telephone base speakerphone, SPEAKER key on the telephone press Using the corded handset and the base, then place the corded handset on...
  • Page 17 Mute Mute the microphone 1. During a call, press MUTE / • The MUTE / key illuminates when the mute function is turned on. You can hear the party on the other end, but they cannot hear you. 2. Press MUTE / again to resume the conversation.
  • Page 18: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, call +44 (0)1706 694 070 or email ukca@trustdistribution.com. For corded telephone Question Suggestions • Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
  • Page 19 Question Suggestions • Try all the above suggestions. • Make sure there is a dial tone before dialling. • Your hotel’s dialing plan may require a prefix, such as dialing 9, for some internal or external calls. Check that the number dialed contains any necessary prefixes.
  • Page 20 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different SIP telephone that has been verified to function properly. Check your SIP server settings. If calls are still not clear, the problem is probably in the wiring or network server.
  • Page 21: Vtech Hospitality Limited Warranty Program

    If VTech’s authorised service representative repairs the Product, new or refurbished replacement parts may be used. If the Product is replaced, it may be replaced with a new or refurbished Product of the same or similar design. Repair or replacement of Product, at VTech’s option, is the exclusive remedy.
  • Page 22 If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorise the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty.
  • Page 23: Maintenance

    Avoid rough treatment for any loss or claims by third parties that may Place the handset down gently. Save the original arise through the use of this product. VTech packing materials to protect your telephone if Telecommunications Limited and its suppliers you ever need to ship it.
  • Page 24: Disposal Of Batteries And Product

    Disposal of batteries and product Product disposal instructions for business users ‚) ( These symbols on the products, If you wish to discard electrical and electronic packaging, and/or accompanying documents equipment, please contact your dealer or mean that used electrical and electronic supplier for further information.
  • Page 25: Technical Specifications

    Technical specifications SIP Contemporary Petite Corded 1-line Hotel Telephone - S2211-X SIP Contemporary Petite Corded 1-line Hotel Telephone - S2211-SPK Computer-Interface 1 x 10/100 Mbps RJ-45 Port LAN-Interface 1 x 10/100 Mbps RJ-45 Port Power requirement PoE class 2 powered (48V) Message waiting signal SIP messaging RFC 3261 Speed Dial memory...
  • Page 26 Specifications are subject to change without notice. Copyright © 2023 VTech Telecommunications Limited All rights reserved. 07/23. S2211-X_S2211-SPK_UG_V1_CEC_EU-UK_5JUL2023...

This manual is also suitable for:

Sip contemporary s2211-xSip contemporary s2211-spk

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