VTech SIP Contemporary Series User Manual

VTech SIP Contemporary Series User Manual

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SIP Contemporary Series
CTM-S2213
SIP Contemporary Petite 1-line Corded Hotel Telephone
User's Guide

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Summary of Contents for VTech SIP Contemporary Series

  • Page 1 SIP Contemporary Series CTM-S2213 SIP Contemporary Petite 1-line Corded Hotel Telephone User‘s Guide...
  • Page 2: Important Safety Instructions

    Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
  • Page 3 15. Avoid using a telephone (other than cordless) 22. Listed PoE (The product is considered not during an electrical storm. There is a remote likely to require connection to an Ethernet risk of electric shock from lightning. network with outside plant routing). 16.
  • Page 4: Instructions De Sécurité Importantes

    Instructions de sécurité importantes La plaque signalétique appliquée est située au bas et à l’arrière de la base du produit. Lorsque vous utilisez votre équipement téléphonique, des précautions de base doivent toujours être prises pour réduire les risques d’incendie, d’électrocution et de blessure, notamment les suivantes : 1.
  • Page 5 dommages et nécessite souvent un travail jetez pas les piles au feu. Elles risquent important de la part d’un technicien d’exploser. Vérifiez auprès des autorités autorisé pour remettre le produit en état locales les éventuelles instructions spéciales de fonctionnement. d’élimination. •...
  • Page 6: Table Of Contents

    Installation ......... 9 Set up ..........13 Operation ........14 Appendix ........16 Troubleshooting ........16 VTech Hospitality Limited Warranty Program .............19 FCC, ACTA and IC regulations ....21 Maintenance ..........23 Disclaimer and Limitation of Liability ..23 Technical specifications ....24...
  • Page 7: Parts Check List

    Parts check list Items contained in the respective corded telephone package: Parts included Model Model name Corded number Network cable | handset Telephone base with Wall Mount Bracket Telephone Base faceplate and overlay Corded Power Adapter handset Contemporary Petite Corded CTM-S2213 1-line Hotel Telephone...
  • Page 8: Telephone Layout

    Telephone layout SIP Contemporary Petite Corded 1-line Hotel Telephone - CTM-S2213 MESSAGE WAITING LED HOLD key RJ-45 COMPUTER port SPEAKER key USB CHARGE ONLY IN USE light (USB port for charging only) MUTE key Speed Dial keys FLASH key VOLUME + key Numeric dial keys VOLUME –...
  • Page 9: Installation

    Installation SIP Contemporary Petite Corded 1-line Hotel Telephone - CTM-S2213 Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route along the wire duct.
  • Page 10 Telephone base installation 3. Install the telephone base as shown below. Then connect the coiled handset cord to the telephone base. Network wall jack with Power over Ethernet (PoE) Cat-5 network cable Once installed, the telephone begins a four-step initialization and system registration process. MUTE / SPEAKER key (1) The...
  • Page 11 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 1. Put the corded handset aside. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees). It locks into place with the protruding edge pointing towards the upper edge of the telephone base.
  • Page 12 Installation option - converting from desktop to wall mount position To mount the telephone base on the wall 4. Mount the telephone base on the wall by aligning the eyelets with the mounting studs of the wall plate. Then slide the telephone base down on both mounting studs until it locks into place. Place the handset on the telephone base cradle.
  • Page 13: Set Up

    Set up SIP Contemporary Petite Corded 1-line Hotel Telephone - CTM-S2213 All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details. EN - 13...
  • Page 14: Operation

    Operation Switch a call between the corded handset and the telephone base SIP Contemporary Petite Corded 1-line speakerphone Hotel Telephone-CTM-S2213 • To switch a call from the corded handset Using the corded handset and the to the telephone base speakerphone, telephone base press SPEAKER key on the telephone...
  • Page 15 Mute USB port port on the side of the telephone base Mute the microphone can be used for charging devices (up to 500mA 1. During a call, press MUTE / @ 5V). Charging will be suspended when there • The MUTE / key illuminates when is an incoming call or the telephone is in use.
  • Page 16: Appendix

    Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. For corded telephone Question Suggestions • Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
  • Page 17 Question Suggestions • Try all the above suggestions. • Make sure there is a dial tone before dialing. • Your hotel’s dialing plan may require a prefix, such as dialing 9, for some internal or external calls. Check that the number dialed contains any necessary prefixes.
  • Page 18 Question Suggestions • Disconnect the telephone base from the network wall jack and connect a different SIP telephone that has been verified to function properly. Check your SIP server settings. If calls are still not clear, the problem is probably in the wiring or network server.
  • Page 19: Vtech Hospitality Limited Warranty Program

    Product of the same or similar design. Repair or replacement of Product, VTech Hospitality Limited Warranty at VTech’s option, is the exclusive remedy. Program The limited warranty period for the Product VTech Communications, Inc., the manufacturer of begins on the date that the end user takes VTech Hospitality Product ("Product"), warrants...
  • Page 20 (1) year warranty only. VTech’s liability to end user hereunder shall not exceed the purchase price of the Product. In no event shall VTech be liable for any indirect, Except as provided by applicable law, you special, incidental, consequential, or similar assume the risk of loss or damage during damages (including, but not limited to lost profits...
  • Page 21: Fcc, Acta And Ic Regulations

    Appendix FCC Part 68 and ACTA Consumer Information FCC, ACTA and IC regulations A. This equipment complies with Part 68 of the FCC Part 15 FCC rules and the requirements adopted This equipment has been tested and found by the Administrative Council for Terminal to comply with the requirements for a Class Attachments (ACTA).
  • Page 22 Industry Canada VTech Communications, Inc. 1-888-907-2007 This product meets the applicable Innovation, Science and Economic Development Canada for repair or warranty information. If the technical specifications. equipment is causing harm to the telephone network, the telephone company may request The Ringer Equivalence Number (REN) is an...
  • Page 23: Maintenance

    VTech Communications, Inc. and Avoid rough treatment its suppliers assume no responsibility for any Place the handset down gently.
  • Page 24: Technical Specifications

    Technical specifications SIP Contemporary Petite Corded 1-line Hotel Telephone - CTM-S2213 Computer-Interface 1 x 10/100 Mbps RJ-45 Port LAN-Interface 1 x 10/100 Mbps RJ-45 Port PoE IEEE 802.3af class 2 (48V) PoE IEEE 802.3af classe 2 (48V) Power requirement Message waiting signal SIP messaging RFC 3261 Speed Dial memory Telephone base: up to 10 memory locations;...
  • Page 25 Specifications are subject to change without notice. Copyright © 2022 VTech Communications, Inc. All rights reserved. 10/22. CTM-S2213_UG_V1_CEC_US_2022.10.06...

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