Important safety instructions The applied nameplate is located at the bottom or rear of the product. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1.
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adjustment of other controls may or cabinet outlet. result in damage and often requires 19. Use only the power cord and batteries extensive work by an authorised indicated in this manual. Do not dispose technician to restore the product to of batteries in a fire.
Table of contents Important safety instructions ....2 Parts check list ........5 Telephone layout ......... 6 Installation ..........8 Set up ..........12 Voice Menu ............13 Operation ........... 14 Appendix ........... 15 Troubleshooting ..........15 Maintenance ........... 18 Disclaimer and Limitation of Liability ..18 European Directives ........
Model Model Ethernet name number Telephone base cable | Base stand| with faceplate Corded handset Telephone Mounting bracket and overlay Base Power Adapter SIP Corded 1-line Hotel HD100 Telephone SIP Corded 1-line Wi-Fi Enabled HD100W Hotel Telephone EN - 5...
Installation SIP Corded 1-line Hotel Telephone - HD100 SIP Corded 1-line Wi-Fi Enabled Hotel Telephone - HD100W Telephone base installation Installation option - desktop Position 1. Turn the telephone base over with the bottom side facing up. Insert the base stand into the lower grooves on the telephone base until they lock securely as shown below.
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SIP Corded 1-line Hotel Telephone - HD100 SIP Corded 1-line Wi-Fi Enabled Hotel Telephone - HD100W Telephone base installation Installation option - wall mount position To mount the telephone base on the wall 1. Install the telephone base as shown below.
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4. Mount the telephone base on the wall by positioning the eyelets on the mounting bracket against the mounting studs. Then, slide the telephone base down on both mounting studs until it locks into place. 5. Place the corded handset on the telephone base cradle. EN - 10...
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wall mount bracket dimensions Bracket Dimensions Unit: mm EN - 11...
Voice Menu The Voice menu enables you to use the handset to query and change phone settings. To access the Voice Menu: 1. When the phone is idle, lift the corded handset from the telephone base. 2. Press this key sequence on the handset: Û Û Û Û. A digitized voice on the handset will announce Voice Menu options.
To adjust the listening volume: During a call, press VOL+/ VOL- to adjust the SIP Corded 1-line Hotel Telephone - listening volume. The next call returns to the HD100 default listening volume. SIP Corded 1-line Wi-Fi Enabled Hotel To adjust the ringer volume:...
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. In case of malfunction, contact authorized service personnel, your seller, or Snom. For corded telephone Question Suggestions • Make sure a Cat-5 network cable is plugged into the LAN port of the telephone base and the network wall jack with Power over Ethernet (PoE).
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Question Suggestions • Try all the above suggestions. • A prefix may be required for dialling some internal or external calls • Make sure there is a dial tone before dialling. 5. I cannot dial out. • Check your server settings. If other telephones in your hotel are having the same problem, the problem is in the wiring or network server.
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Question Suggestions • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector.
Maintenance Disclaimer and Limitation of Liability Snom Technology GmbH and its suppliers Taking care of your telephone assume no responsibility for any damage or Your telephone contains sophisticated loss resulting from the use of this user’s manual. electronic parts, so it must be treated with Snom Technology GmbH and its suppliers care.
Disposal of batteries and product ( ) These symbols on the products, packaging, and/or accompanying documents mean that used electrical and electronic products and batteries must not be mixed with general household waste. For proper treatment, recovery and recycling of old products and batteries, please take them to applicable collection points in accordance with your national legislation.