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S I P C o r d e d S e r i e s
User's Guide
Models:
SIP classic lobby hotel telephone - S1100/
SIP classic 1-line hotel telephone - S1210/
SIP classic 2-line hotel telephone - S1220/
SIP contemporary lobby hotel telephone - S2100-L/
SIP contemporary 1-line hotel telephone - S2210-L/
SIP contemporary 2-line hotel telephone - S2220-L/
SIP petite 1-line hotel telephone - S2211-L/
SIP petite 2-line hotel telephone - S2221-L
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Table of Contents
Related Manuals for VTech SIP Corded Series
Summary of Contents for VTech SIP Corded Series
- Page 1 S I P C o r d e d S e r i e s User’s Guide Models: SIP classic lobby hotel telephone - S1100/ SIP classic 1-line hotel telephone - S1210/ SIP classic 2-line hotel telephone - S1220/ SIP contemporary lobby hotel telephone - S2100-L/ SIP contemporary 1-line hotel telephone - S2210-L/ SIP contemporary 2-line hotel telephone - S2220-L/ SIP petite 1-line hotel telephone - S2211-L/...
- Page 3 Important safety instructions When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following: 1. This product should be installed by a qualified technician. 2. This product should only be connected to the host equipment and never directly to the network such as Public Switch Telephone Network (PSTN) or Plain Old Telephone Services (POTS).
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Page 4: Table Of Contents
SIP petite 1-line - S2211-L ......................26 SIP petite 2-line - S2221-L ......................27 Appendix ............................ 29 Troubleshooting ........................... 29 VTech Hospitality limited warranty program ................30 FCC, ACTA and IC regulations .....................31 Maintenance ..........................31 Technical specifications....................... 32 Index ............................33... -
Page 5: Parts Checklist
Parts checklist Items contained in the respective telephone package: Model name Model Parts included number SIP classic lobby S1100 Telephone base with faceplate and overlay Corded handset Cat-5 network cable SIP classic 1-line S1210 Telephone base with faceplate and overlay Corded handset Cat-5 network cable SIP classic 2-line... -
Page 6: Telephone Layout
Telephone layout SIP classic lobby - S1100 RJ-45 LAN port Wall mount clip MUTE key cavity +/- VOLUME /SPEAKER key cavity... -
Page 7: Sip Classic 1-Line - S1210
Telephone layout SIP classic 1-line - S1210 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/- VOLUME /SPEAKER LINE HOLD... -
Page 8: Sip Classic 2-Line - S1220
Telephone layout SIP classic 2-line - S1220 RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/- VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2... -
Page 9: Sip Contemporary Lobby - S2100-L
Telephone layout SIP contemporary lobby - S2100-L RJ-45 LAN port Wall mount clip MUTE key cavity +/VOLUME -/VOLUME /SPEAKER key cavity... -
Page 10: Sip Contemporary 1-Line - S2210-L
Telephone layout SIP contemporary 1-line - S2210-L RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD LINE... -
Page 11: Sip Contemporary 2-Line - S2220-L
Telephone layout SIP contemporary 2-line - S2220-L RJ-45 LAN port MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Wall mount clip Speed Dial keys REDIAL FLASH MUTE +/VOLUME -/VOLUME /SPEAKER HOLD CONF LINE 1 LINE 2... -
Page 12: Sip Petite 1-Line - S2211-L
Telephone layout SIP petite 1-line - S2211-L MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Speed Dial keys FLASH +/VOLUME -/VOLUME RINGER VOL HOLD MUTE IN USE light... -
Page 13: Sip Petite 2-Line - S2221-L
Telephone layout SIP petite 2-line - S2221-L MESSAGE WAITING LED RJ-45 COMPUTER port /USB CHARGE ONLY (USB port for charging only) Speed Dial keys FLASH +/VOLUME -/VOLUME MUTE RINGER VOL LINE 1 HOLD LINE 2 CONF... -
Page 14: Installation
Installation SIP classic lobby/1-line/2-line - S1100/S1210/S1220 Telephone base installation 1. The telephone comes ready for desktop use. Install the telephone base as shown below. Network wall jack with Power over Ethernet (PoE) RJ-45 LAN port Cat-5 network cable 2. Once installed, the telephone begins a four-step initialization and system registration process. • For S1100: (1) The MUTE key cavity LED and the /SPEAKER key cavity LED turn on and then go off. - Page 15 Installation SIP classic lobby/1-line/2-line - S1100/S1210/S1220 Installation option - converting from desktop to wall mount position This telephone can be adapted to desktop use or mount on a standard telephone wall plate. To mount the telephone base on the wall: 1.
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Page 16: Sip Contemporary Lobby/1-Line/2-Line - S2100-L/S2210-L/S2220-L
Installation SIP contemporary lobby/1-line/2-line - S2100-L/S2210-L/S2220-L Telephone base installation This telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the coiled handset cord to the telephone base. Coiled handset cord jack 2. - Page 17 Installation SIP contemporary lobby/1-line/2-line - S2100-L/S2210-L/S2220-L Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Unplug the Cat-5 network cable from the network wall jack. 2. Remove the corded handset from the telephone base if it is cradled in the telephone base. On the telephone base, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
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Page 18: Sip Petite 1-Line/2-Line - S2211-L/S2221-L
Installation SIP petite 1-line/2-line - S2211-L/S2221-L Telephone base installation The telephone can be adapted to desktop use or mount on a standard telephone wall plate. Installation option - desktop position 1. Turn the telephone base over with the bottom side facing up. Connect the telephone line cord to the telephone base and route along the wire duct. - Page 19 Installation SIP petite 1-line/2-line - S2211-L/S2221-L Installation option - converting from desktop to wall mount position To mount the telephone base on the wall: 1. Put the corded handset aside. On the telephone base cradle, place a coin in the slit of the wall mount clip and rotate a half turn (180 degrees).
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Page 20: Telephone Settings
Telephone settings SIP classic 1-line/2-line - S1100/S1210/S1220 SIP contemporary lobby/1-line/2-line - S2100-L/S2210-L/S2220-L SIP petite 1-line/2-line - S2211-L/S2221-L All telephone settings are programmed through the administrative web portal. Please refer to the SIP Phone Configuration Guide for details. -
Page 21: Telephone Operation
Telephone operation SIP classic/contemporary lobby - S1100/S2100-L Receive a call The telephone rings when there is an incoming call. Lift the corded handset from the telephone base to answer. Place a call Lift the corded handset and it automatically connects to the operator. Refer to the SIP Phone Configuration Guide for automatic dialing. -
Page 22: Sip Classic 1-Line - S1210
Telephone operation SIP classic 1-line - S1210 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the LINE key flashes when there is an incoming call. - Page 23 Telephone operation SIP classic 1-line - S1210 Hold To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The LINE key flashes when the call is placed on hold. 2.
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Page 24: Sip Classic 2-Line - S1220
Telephone operation SIP classic 2-line - S1220 Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the respective line key flashes when there is an incoming call. - Page 25 Telephone operation SIP classic 2-line - S1220 Redial The last dialed number is stored for 15 minutes. To redial the last dialed number: Lift the corded handset from the telephone base, or press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
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Page 26: Sip Contemporary 1-Line - S2210-L
Telephone operation SIP contemporary 1-line - S2210-L Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the LINE key flashes when there is an incoming call. - Page 27 Telephone operation SIP contemporary 1-line - S2210-L Hold To place a call on hold: 1. During a call, press HOLD on the telephone base to place that call on hold. The LINE key flashes when the call is placed on hold. 2.
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Page 28: Sip Contemporary 2-Line - S2220-L
Telephone operation SIP contemporary 2-line - S2220-L Using the corded handset and the telephone base The corded handset and the telephone base speakerphone cannot be used at the same time. However, calls can be switched between the corded handset and the telephone base speakerphone. Receive a call The telephone rings and the respective line key flashes when there is an incoming call. - Page 29 Telephone operation SIP contemporary 2-line - S2220-L Redial The last dialed number is stored for 15 minutes. To redial the last dialed number: Lift the corded handset from the telephone base, or press LINE 1, LINE 2 or /SPEAKER. Listen for a dial tone. Then press REDIAL.
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Page 30: Sip Petite 1-Line - S2211-L
Telephone operation SIP petite 1-line - S2211-L Receive a call The telephone rings, the IN USE light and the MESSSGE WAITING LED flash when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. The IN USE light illuminates when the phone line is in use. Place a call Lift the corded handset from the telephone base. -
Page 31: Sip Petite 2-Line - S2221-L
Telephone operation SIP petite 2-line - S2221-L Receive a call The telephone rings, the respective line key and the MESSAGE WAITING LED flash when there is an incoming call. To answer a call: Lift the corded handset from the telephone base. The respective line key illuminates when the phone line is in use. Place a call Lift the corded handset from the telephone base, or press LINE 1 or LINE 2. - Page 32 Telephone operation SIP petite 2-line - S2221-L Conference call This telephone allows three-way conversations. To initiate a conference call: 1. Place a call to the first party. 2. Press HOLD to place the first party on hold. 3. Place a second call on the other line. 4.
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Page 33: Appendix
Appendix Troubleshooting If you have difficulty with the telephones, please try the suggestions below. For customer service, visit our website at www.vtechhotelphones.com or call 1-888-907-2007. The telephone does not work at all. • Make sure the Cat-5 network cable is plugged firmly into the network wall jack. • Check that your network is providing Power over Ethernet (PoE). -
Page 34: Vtech Hospitality Limited Warranty Program
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that not covered by this limited warranty. -
Page 35: Fcc, Acta And Ic Regulations
Appendix FCC, ACTA and IC regulations FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. -
Page 36: Technical Specifications
Appendix Technical specifications SIP classic corded lobby - S1100 Power requirement PoE class 2 powered (48V) Computer-Interface 1 x 10/100 Mbps RJ-45 Port LAN-Interface 1 x 10/100 Mbps RJ-45 Port Size Telephone base: 8.66 x 6.02 x 2.56 in (220 x 153 x 65 mm) Corded handset: 8.24 x 2.23 x 2.15 (0.99) in (209.4 x 56.74 x 54.56 (25.26) mm) SIP classic corded 1-line/2-line - S1210/S1220 Power requirement... -
Page 37: Index
Index Answer a call 17 USB port 19 Call waiting 18 Volume 17 Checklist 1 VTech Hospitality limited warranty program 30 Computer port 19 Conference call 21 Wall mount 11 Warranty 30 End a call 17 End a conference call 21... - Page 38 A member of THE VTECH GROUP OF COMPANIES. Distributed in the U.S.A. by VTech Communications, Inc., Beaverton, Oregon 97008. Distributed in Canada by VTech Technologies Canada Ltd., Richmond, B.C. V6W 1L5. VTech is the registered trademark of VTech Holdings Limited.