Related Manuals for SMC Networks FieldServer QuickServer FS-QS-2 F Series
Summary of Contents for SMC Networks FieldServer QuickServer FS-QS-2 F Series
- Page 1 FieldServer QuickServer Start-up Guide FS-QS-2XX0-F APPLICABILITY & EFFECTIVITY Effective for all systems manufactured after May 2020. Document Revision: 1.K T18627...
- Page 2 QuickServer Start-Up Guide Technical Support ProSoft Technology, Inc. is a provider of FieldServer QuickServers. For Technical Support call +1 661.716.5100 Contact Information...
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Page 3: Table Of Contents
QuickServer Start-Up Guide TABLE OF CONTENTS QuickServer Description ........................6 Certifications ............................6 BTL Mark – BACnet Testing Laboratory ..................6 Supplied Equipment ..........................6 QuickServer Setup ..........................7 Mounting ............................7 DIP Switch Settings ........................8 4.2.1 Bias Resistors .......................... 8 4.2.2 Termination Resistor ....................... - Page 4 QuickServer Start-Up Guide Appendix B.5. Factory Reset Instructions ....................33 Appendix B.6. Internet Browser Software Support .................. 34 Appendix B.7. Change Web Server Security Settings After Initial Setup ..........34 Appendix B.7.1. Change Security Mode ....................35 Appendix B.7.2. Edit the Certificate Loaded onto the FieldServer ............36 Appendix B.8.
- Page 5 QuickServer Start-Up Guide LIST OF FIGURES Figure 1: DIN Rail Bracket .......................... 10 Figure 2: DIN Rail Mounted........................... 7 Figure 3: Bias Resistor DIP Switches ......................8 Figure 4: Termination Resistor DIP Switch ....................9 Figure 5: R1 & R2 Connection Ports ......................10 Figure 6: Required Current Draw for the Gateway ..................
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Page 6: Quickserver Description
QuickServer Start-Up Guide QUICKSERVER DESCRIPTION QuickServer is a high performance, cost effective Building and Industrial Automation multi-protocol gateway providing protocol translation between serial/Ethernet devices and networks. NOTE: For troubleshooting assistance refer to Appendix B, or any of the troubleshooting appendices in the related driver supplements. Check the Sierra Monitor website technical support resources and documentation that may be of assistance. -
Page 7: Quickserver Setup
QuickServer Start-Up Guide QUICKSERVER SETUP Mounting The QuickServer can be mounted using the DIN rail mounting bracket on the back of the unit. Din Rail Bracket Figure 5: DIN Rail Bracket NOTE: For dimension details see Appendix C.4. Figure 2: DIN Rail Mounted Page 7 of 45... -
Page 8: Dip Switch Settings
QuickServer Start-Up Guide DIP Switch Settings 4.2.1 Bias Resistors R1 Bias Resistor DIP Switches (2 and 3) R2 Bias Resistor DIP Switches (2 and 3) Figure 3: Bias Resistor DIP Switches To enable Bias Resistors, move both the BIAS- and BIAS+ dip switches to the right in the Figure orientation shown in The QuickServer bias resistors are used to keep the RS-485 bus to a known state, when there is no... -
Page 9: 4.2.2 Termination Resistor
QuickServer Start-Up Guide 4.2.2 Termination Resistor R1 Termination Resistor DIP Switch (1) R2 Termination Resistor DIP Switch (1) Figure 4: Termination Resistor DIP Switch If the QuickServer is the last device on the serial trunk, then the End-Of-Line Termination Switch needs to be enabled. -
Page 10: Connecting The R1 Port
QuickServer Start-Up Guide Connecting the R1 Port For the R1 Port only: Switch between RS-485 and RS-232 by moving the number 4 DIP Switch left for RS-485 and right for RS-232 (Figure The R2 Port is RS-485. Connect to the 3-pin connector(s) as shown below. Figure 5: R1 &... -
Page 11: Power Up The Device
QuickServer Start-Up Guide Power Up the Device Check power requirements in the table below: Power Requirement for External Gateway Current Draw Type QuickServer Family 12VDC 24VDC/AC FS-QS-2XX0-XXXX (Typical) 250mA 125mA NOTE: These values are ‘nominal’ and a safety margin should be added to the power supply of the host system. -
Page 12: Connect The Pc To The Quickserver
QuickServer Start-Up Guide CONNECT THE PC TO THE QUICKSERVER Connecting to the Gateway via Ethernet Connect a Cat-5 Ethernet cable (straight through or cross-over) between the local PC and QuickServer. Ethernet Port Figure 8: Ethernet Port Location 5.1.1 Changing the Subnet of the Connected PC The default IP Address for the QuickServer is 192.168.2.101, Subnet Mask is 255.255.255.0. -
Page 13: Setup Web Server Security
QuickServer Start-Up Guide SETUP WEB SERVER SECURITY Login to the FieldServer The first time the FieldServer GUI is opened in a browser, the IP Address for the gateway will appear as untrusted. This will cause the following pop-up windows to appear. •... -
Page 14: Figure 11: Warning Expanded Text
QuickServer Start-Up Guide • Additional text will expand below the warning, click the underlined text to go to the IP Address. In Figure 11 example this text is “Proceed to 10.40.50.94 (unsafe)”. Figure 11: Warning Expanded Text • When the login screen appears, put in the Username (default is “admin”) and the Password (found on the label of the FieldServer). -
Page 15: Select The Security Mode
QuickServer Start-Up Guide Select the Security Mode • On the first login to the FieldServer, the following screen will appear that allows the user to select which mode the FieldServer should use. Figure 13: Security Mode Selection Screen NOTE: To change the web server security mode after initial setup, go to 0. NOTE: Cookies are used for authentication. -
Page 16: 6.2.1 Https With Own Trusted Tls Certificate
QuickServer Start-Up Guide 6.2.1 HTTPS with Own Trusted TLS Certificate This is the recommended selection and the most secure. • Once this option is selected, the Certificate, Private Key and Private Key Passphrase fields will appear under the mode selection. Figure 14: Security Mode Selection Screen •... -
Page 17: Configuring The Quickserver
QuickServer Start-Up Guide CONFIGURING THE QUICKSERVER Once the web server setup is complete, the FS-GUI landing page will appear. Figure 15: FS-GUI Landing Page Figure 15) allows users to connect to the NOTE: The SMC Cloud button (see SMC Cloud, MSA Safety’s device cloud solution for IIoT. The SMC Cloud enables secure remote connection to field devices through a FieldServer and its local applications for configuration, management, maintenance. -
Page 18: Set Ip Address Of The Quickserver Using Fs-Gui
QuickServer Start-Up Guide Set IP Address of the QuickServer Using FS-GUI • From the FS-GUI main home page, click on setup and then Network Settings to enter the Edit IP Address Settings menu. • Modify the IP Address (N1 IP Address field) of the QuickServer Ethernet port. •... -
Page 19: Retrieve The Sample Configuration File
QuickServer Start-Up Guide Retrieve the Sample Configuration File The configuration of the QuickServer is provided to the QuickServer’s operating system via a comma- delimited file called “CONFIG.CSV”. If a custom configuration was ordered, the QuickServer will be programmed with the relevant device registers in the Config.csv file for the initial start-up. -
Page 20: Load The Updated Configuration File
QuickServer Start-Up Guide Load the Updated Configuration File 7.4.1 Using the FS-GUI to Load a Configuration File • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer” and finally “Update”. • Browse and select the .csv file, open, then click “Submit”. Figure 18: FS-GUI Loading Files •... -
Page 21: 7.4.2 Retrieve The Configuation File For Modification Or Backup
QuickServer Start-Up Guide 7.4.2 Retrieve the Configuation File for Modification or Backup To get a copy of the configuration file for modifying or backing up a configuration on a local computer, do the following: • In the main menu of the FS-GUI screen, click “Setup”, then “File Transfer”. Figure 19: Retrieve Configuration File •... -
Page 22: Test And Commission The Quickserver
QuickServer Start-Up Guide Test and Commission the QuickServer • Connect the QuickServer to the third party device(s), and test the application. • From the landing page of the FS-GUI click on “View” in the navigation tree, then “Connections” to see the number of messages on each protocol. Figure 20: FS-GUI Connections Page 7.5.1 Accessing SMC Cloud Figure... -
Page 23: Appendix A Useful Features
QuickServer Start-Up Guide APPENDIX A USEFUL FEATURES Appendix A.1. SSL/TLS for Secure Connection SSL/TLS (Secure Sockets Layer/Transport Layer Security) is a security technology for establishing an encrypted connection between a server and a client. This allows the secure transfer of data across untrusted networks. -
Page 24: Appendix A.1.1.2. Limiting Client Access
QuickServer Start-Up Guide Appendix A.1.1.2. Limiting Client Access In addition to TLS_Port parameter also add Validate_Client_Cert in the connections section of the configuration file and set it to “Yes”. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Modbus/TCP , 1502 , Yes The configuration above sets the FieldServer to request and verify a client’s certificate against its internal authority file before accepting connection. -
Page 25: Appendix A.1.1.4. Certificate Validation Options
QuickServer Start-Up Guide Appendix A.1.1.4. Certificate Validation Options If connections must be limited to only a particular domain (vendor devices), include Check_Remote_Host to specify the domain/host name. Connections Adapter , Protocol , TLS_Port , Validate_Client_Cert , Cert_Authority_File , Check_Remote_Host , Modbus/TCP , 1502 , Yes , my_authorized_clients.pem , SMC The configuration above tells the FieldServer to only accept connections that have the correct certification... -
Page 26: Appendix A.1.2. Configuring Fieldserver As Ssl/Tls Client
QuickServer Start-Up Guide Appendix A.1.2. Configuring FieldServer as SSL/TLS Client The following Node configurations set the FieldServer to open a secure Modbus/TCP connection to Server at IP Address 10.11.12.13 on port 1502. Appendix A.1.2.1. Simple Secure Client Configuration Add Remote_Node_TLS_Port parameter in the nodes section of the configuration file and set to a port number between 1 –... -
Page 27: Appendix B Troubleshooting
QuickServer Start-Up Guide APPENDIX B TROUBLESHOOTING Appendix B.1. Communicating with the QuickServer Over the Network • Confirm that the network cabling is correct. • Confirm that the computer network card is operational and correctly configured. • Confirm that there is an Ethernet adapter installed in the PC’s Device Manager List, and that it is configured to run the TCP/IP protocol. -
Page 28: Appendix B.2. Before Contacting Technical Support Take A Diagnostic Capture
QuickServer Start-Up Guide Appendix B.2. Before Contacting Technical Support Take a Diagnostic Capture When there is a problem on-site that cannot easily be resolved, perform a diagnostic capture before contacting support so that support can quickly solve the problem. There are two methods for taking diagnostic captures: •... - Page 29 QuickServer Start-Up Guide Step 1: Take a Log Click on the diagnose icon of the desired device Ensure “Full Diagnostic" is selected (this is the default) NOTE: If desired, the default capture period can be changed. Page 29 of 45...
- Page 30 QuickServer Start-Up Guide Click on “Start Diagnostic” When the capture period is finished, the “Diagnostic Test Complete” window will appear Step 2: Send Log Once the diagnostic test is complete, a .zip file will be saved on the PC Click “Open” to launch explorer and have it point directly at the correct folder Email the diagnostic zip file to smc-support@msasafety.com Page 30 of 45...
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Page 31: Appendix B.2.2. Using Fs-Gui
QuickServer Start-Up Guide Appendix B.2.2. Using FS-GUI Diagnostic Capture with FS-GUI is only available on FieldServers with a bios updated/released on November 2017 or later. Completing a Diagnostic Capture through the FieldServer allows network connections (such as Ethernet and Wi-Fi) to be captured. Once the Diagnostic Capture is complete, email it to technical support. -
Page 32: Appendix B.3. Led Functions
QuickServer Start-Up Guide Appendix B.3. LED Functions FS-QS-2XX0 Diagnostic LEDs Description The SS LED will flash once a second to indicate that the bridge is in operation. The SYS ERR LED will go on solid indicating there is a system error. If this occurs, immediately report the related “system error”... -
Page 33: Appendix B.4. Securing Quickserver With Password
QuickServer Start-Up Guide Appendix B.4. Securing QuickServer with Password Access to the FieldServer can be restricted by enabling a password on the FS-GUI Passwords page – click Setup and then Passwords in the navigation panel. There are 2 access levels defined by 2 account names: Admin and User. -
Page 34: Appendix B.6. Internet Browser Software Support
QuickServer Start-Up Guide Appendix B.6. Internet Browser Software Support The following web browsers are supported: • Chrome Rev. 57 and higher • Firefox Rev. 35 and higher • Microsoft Edge Rev. 41 and higher • Safari Rev. 3 and higher NOTE: Internet Explorer is no longer supported as recommended by Microsoft. -
Page 35: Appendix B.7.1. Change Security Mode
QuickServer Start-Up Guide Appendix B.7.1. Change Security Mode • Click Security in the Navigation panel. Figure 26: FS-GUI Security Setup • Click the Mode desired. 6.2.1 If HTTPS with own trusted TLS certificate is selected, follow instructions in Section • Click the Save button. -
Page 36: Appendix B.7.2. Edit The Certificate Loaded Onto The Fieldserver
QuickServer Start-Up Guide Appendix B.7.2. Edit the Certificate Loaded onto the FieldServer NOTE: A loaded certificate will only be available if the security mode was previously setup as HTTPS with own trusted TLS certificate. • Click Security in the Navigation panel. Figure 27: FS-GUI Security Setup –... -
Page 37: Appendix B.8. Change User Management Settings
QuickServer Start-Up Guide Appendix B.8. Change User Management Settings • Click User Management in the navigation panel. NOTE: If the passwords are lost, the unit can be reset to factory settings to reinstate the default unique password on the label. If the default unique password is lost, then the unit must be mailed back to the factory. -
Page 38: Appendix B.8.1.1. Create Users
QuickServer Start-Up Guide Appendix B.8.1.1. Create Users • Click the Create User button. Figure 29: Create User Window • Enter the new User fields: Name, Security Group and Password. NOTE: Passwords must be at least 10 characters long. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. -
Page 39: Appendix B.8.1.2. Edit Users
QuickServer Start-Up Guide Appendix B.8.1.2. Edit Users • Click the pencil icon next to the desired user to open the User Edit window. Figure 30: Setup Users • Once the User Edit window opens, change the User Security Group and Password as needed. Figure 31: Edit User Window •... -
Page 40: Appendix B.8.1.3. Delete Users
QuickServer Start-Up Guide Appendix B.8.1.3. Delete Users • Click the trash can icon next to the desired user to delete the entry. Figure 32: Setup Users • When the warning message appears, click Confirm. Figure 33: User Delete Warning Page 40 of 45... -
Page 41: Appendix B.8.2. Change Fieldserver Password
QuickServer Start-Up Guide Appendix B.8.2. Change FieldServer Password • Click the Password tab. Figure 34: FieldServer Password Update via FS-GUI • Change the login password for the FieldServer as needed. NOTE: Passwords must be at least 10 characters long. An algorithm automatically checks the password entered and notes the level of strength on the top right of the Password text field. -
Page 42: Appendix C Reference
QuickServer Start-Up Guide APPENDIX C REFERENCE Appendix C.1. QuickServer FS-QS-2XX0-XXXX DCC Driver Code BACnet/IP – BACnet MS/TP 0285 JCI Metasys N2– BACnet MS/TP 0309 JCI Metasys N2– BACnet/IP 0122 Modbus RTU – BACnet MS/TP 0367 Modbus RTU – BACnet/IP 0104 Modbus RTU –... -
Page 43: Appendix C.3. Compliance With Ul Regulations
QuickServer Start-Up Guide Appendix C.3. Compliance with UL Regulations For UL compliance, the following instructions must be met when operating QuickServer. • The units shall be powered by listed LPS or Class 2 power supply suited to the expected operating temperature range. •... -
Page 44: Appendix C.5. Specifications
QuickServer Start-Up Guide Appendix C.5. Specifications FS-QS-2XX0-XXXX One 3-pin Phoenix connector with: RS-485/RS-232 (Tx+ / Rx- / gnd) One 3-pin Phoenix connector with: RS-485 (Tx+ / Rx- / gnd) Electrical Connections One 3-pin Phoenix connector with: Power port (+ / - / Frame-gnd) One Ethernet 10/100 BaseT port Input Voltage: 9-30VDC or 24VAC Current draw: 24VAC 0.125A... -
Page 45: Appendix D Limited 2 Year Warranty
QuickServer Start-Up Guide APPENDIX D LIMITED 2 YEAR WARRANTY MSA Safety warrants its products to be free from defects in workmanship or material under normal use and service for two years after date of shipment. MSA Safety will repair or replace any equipment found to be defective during the warranty period.